Premier Carpet & Flooring Online Bewertungen 

417
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Gidday from Australia I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This company has some excellent reviews which led me to give them a go for a quotation. However when I requested a quotation we were let down. The font of office were excellent. We were told a gu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant für Holz- und Laminatböden
  2. Teppich-Großhändler
  3. Fachhandel für Bodenbeläge

Vom Unternehmen geschrieben

Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

417 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(417)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Gidday from Australia

Gidday from Australia
I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this particular German made board is obsolete
Emily jumped on line, responded to my inquiry, assured me she could supply, I placed the order and incorrectly ordered double the required amount, this was not an issue, Emily refunded me the overpayment, next thing I get an email form her advising it should be ready to collect next Wednesday
Emily is a star and I cannot praise enough the effort put in to assist me
Thanks Premier Carpet & Flooring Online for employing a star performer

3. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Contractor runs the company !!

This company has some excellent reviews which led me to give them a go for a quotation.
However when I requested a quotation we were let down. The font of office were excellent. We were told a guy who’s a fitter for them, named Olly would call me back . After three days and numerous calls to chase up, I was told. He’s busy, so you will have to wait !!!
As the guy is a contractor how can Premier Flooring allow their brand equity be destroyed by a contractor??

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Customer Service

I ordered boxes of laminate on line and the stock count was incorrect on the website. Shane contacted me to apologise for their error and issued a refund. I re-ordered a different Laminate which arrived promptly. Very pleased with my purchase.

6. Jänner 2026
Premier Carpet & Flooring Online-Logo

Antwort von Premier Carpet & Flooring Online

Thank you for being so understanding! While we always aim for our website to be 100% accurate, we’re human and mistakes can happen. I’m so glad Shane was able to get in touch quickly to resolve that for you. It’s wonderful to hear that the second choice arrived promptly and that you’re pleased with the final result. We really appreciate your patience and your business!

Bewertet mit 1 von 5 Sternen

Poor delivery service for tradesmen…

Poor delivery service for tradesmen when we have jobs booked in. No where near quick enough turn around time for materials

9. Dezember 2025
Premier Carpet & Flooring Online-Logo

Antwort von Premier Carpet & Flooring Online

Thank you for your feedback. While we strive for speed, our website clearly states that Parador items are delivered within 6 - 12 working days. This is because Parador floors are shipped from Germany.
When you contacted us for an earlier arrival, our team worked hard to fast-track the shipment to you by arranging for Parador to deliver to your direct.
We are sorry that the threshold was unavailable for immediate dispatch, resulting in a refund rather than a further delay.

Bewertet mit 5 von 5 Sternen

Great service and communication all…

Great service and communication all around. Could not fault a thing and Shane was super helpful.

21. November 2025
Premier Carpet & Flooring Online-Logo

Antwort von Premier Carpet & Flooring Online

We really appreciate you taking the time to leave such a positive review. Our goal is always to provide clear communication and expert help, and we're so glad Shane delivered on that for you. Thank you for the recommendation!

Bewertet mit 5 von 5 Sternen

Shane was fantastic and helped me sort…

Shane was fantastic and helped me sort out my flooring crisis. He even organised it so that I could collect it direct from the manufacturer the next day.
The flooring itself is great and I am very pleased with all the help and advice that they were able to give.

14. Oktober 2025
Bewertung ohne vorherige Einladung
Premier Carpet & Flooring Online-Logo

Antwort von Premier Carpet & Flooring Online

What a great result! We’re so happy Shane could help turn a crisis into a success story for you. Thank you for the 5-star review and for trusting us with your home

Bewertet mit 5 von 5 Sternen

A great company

A great company. Very responsive, excellent customer service and competitive pricing.

This is the second time I have bought from them.

11. September 2025
Premier Carpet & Flooring Online-Logo

Antwort von Premier Carpet & Flooring Online

Thank you for coming back to us! There is no higher compliment than a repeat customer, and we are so pleased that we could deliver the same high standard of service and value the second time around. We truly appreciate your continued support

Bewertet mit 5 von 5 Sternen

Professional

Professional, tidy , on time great fitting by Ben team.The whole process have been good.

27. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Only place to go.

Excellent service needed 2 extra planks to fit under toilet when changed for new one. Coming from Germay supplied free of charge.BIG THANKS.

19. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really good customer service

We dealt with Tom, who was so helpful, advising us and keeping us informed about the product we bought. These guys were really proactive in letting us know that stock was ordered and when it would be on its way

24. April 2025
Bewertet mit 5 von 5 Sternen

Very pleased with Premier flooring

Very pleased with Premier flooring.
Shane in the showroom was very helpful and an excellent and diligent job performed by Ben the fitter.
From start to finish the whole process was faultless.

4. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Ben - Fitter at Premier Flooring, Worcester

We chose Premier Flooring as had Ben come round to quote and felt he was the person we wanted to fit our floor.
We have now had it fitted and we were very happy with Ben's approach to the job. He ensured that we were happy at each step of the way and even stayed late on the final day to ensure the job was finished. He has also followed up several times to check that it is all still OK......... he's not a bad singer either !
Thanks Ben

17. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

Really pleased with new Karndean fitted by Ben.
Great showroom and staff, and good communication through a few issues.

17. März 2025
Bewertung ohne vorherige Einladung

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