Gidday from Australia I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company has some excellent reviews which led me to give them a go for a quotation. However when I requested a quotation we were let down. The font of office were excellent. We were told a gu... Mehr ansehen
Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Mehr ansehen
Unternehmen hat geantwortet
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Kontaktinformationen
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Vereinigtes Königreich
- 01905 954045
- sales@carpetandflooringonline.com
- carpetandflooringonline.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Great Service
Second time we have used this business in the last couple of years and again, they didn't disappoint. They didn't unfortunately have what we were looking for, but went out of their way to find an alternative which, is fabulous - better than expected. Special mentions to Tom and also to their fitter (sorry I don't remember your name) who gave some really helpful service and advice respectively. Will not hesitate to return and recommend.
Very helpfull and friendly assistance…
Very helpfull and friendly assistance and a good price. Only given 4 stars because didn't deliver, as their supplier let them down.
Competitive price, but delivery and communication issues
Competitive price for carpet, easy to order online.
We were very disappointed with the delivery arrangements. Delivery delayed because carpet had not been manufactured which was not explained when ordered.
In addition we were informed that the carpet would not be delivered as the carrier said they could not access the property which was totally inaccurate. after several discussions a different carrier was organised.
A notification was supposed to be made prior to delivery which did not happen. Carpet arrived very early in the morning by only one person, this was a 5 metre carpet which he could hardly lift and was unable to place it in the room we required. The notification arrived 30 minutes after delivery.
Poor communication.
When I put my order in it should have…
When I put my order in it should have noted my product was out of stock-I had to cancel my fitter & lost my deposit due to this.
It was never noted that they wouldn’t deliver my flooring in my house & left my flooring outside to the elements
Good service
Good service, will order again if the need arises. Took a bit longer than was mentioned but understandable due to having to get from the supplier. All query’s answered very quickly.
The product is fantastic at a great…
The product is fantastic at a great price. The customer service was spot on and flooring very well packed. Will definitely recommend and use again.
Great experience
Really good communication, very good prices compared to competitors. Delivery on time too.
Would defiantly go back to this supplier.
Good prices, problems with delivery
Tom was very polite and helpful when I enquired about engineered wood floor. The store offers competitive prices and overall I am satisfied with my experience.
The delivery was not great unfortunately. They tried to call me once while I was unavailable, after which they went ahead and booked the delivery anyway without agreeing on a specific date/time with me. I was given only a few hours notice on the same day and I missed the delivery because I was not around. I had to pay for the floor to be redelivered on a specific date.
Good service.
very helpful staff and prompt delivery with notifications too,well packed all on pallet delivered into my garage.
Great service
Great service, very competitive quote, good communication. Will definitely order again when need flooring for extension next year.
Great service
Very easy and helpful to deal with…
Very easy and helpful to deal with .?confident ordering materials
Excellent help and communication and…
Excellent help and communication and brilliant price
High delivery charge not clear on…
High delivery charge not clear on website so did not order
Brilliant service and accurate delivery…
Brilliant service and accurate delivery dates.
The whole order went smoothly from the…
The whole order went smoothly from the first telephone call to the delivery of the flooring on time .
Good Customer service and pricing.
£3000 of carpets arrived with no…
£3000 of carpets arrived with no warning to our house that was being renovated! I repeatedly emailed to say we needed 24 hrs notice to make room and get someone there! The delivery people emailed me 40 minutes before delivery when I was 40 miles away at the hospital! 2 rolls of underlay missing which I was told would be out on next delivery! Once again no notice of delivery apart from email 10 minutes before delivery. The 2 rolls were delayed by 2 weeks!!
Efficient service
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