Good luck trying to contact them….and don’t pay for ‘priority’ service, it’s just another £10 for slow poor service!! Lots of alternatives out there which I would recommended you try sadly.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
New plate ordered for new private reg, quality was good and arrived eventually but not same day dispatch as advertised. Received no tracking number, no reply by email and no one ever answered the pho... Mehr ansehen
I've used Carplates Direct on a few occasions now and had nothing but great service from them. Easy to use website for ordering and absolutely no problem with communication or dispatch times. Will def... Mehr ansehen
I ordered five number plates on the evening of 11th November, then realised I needed to add one more. I emailed customer services that same evening and received a helpful reply just after 7am the n... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HIGH QUALITY NUMBER PLATES FOR CAR & MOTORBIKES
Kontaktinformationen
Online, Online, Online, Vereinigtes Königreich
- sales@carplatesdirect.com
- carplatesdirect.com
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
ordered plates with emblem border and…
ordered plates with emblem border and bottom line name + fixing clips. arrived very fast. poor quality no border and no emblem name on bottom line so small could not read it no fixing clips got in touch many times and was told that was what you ordered. they just wanted to argue. after paying nearly £38 for this realized that they where con artists. so beware look elsewhere for much better deals.
Fast manufacture and swift delivery
Fast manufacture and swift delivery. Nice quality plates. Just what I was looking for. Couldn't be better.
Thank you.

Antwort von Carplatesdirect
Sent the wrong type of plates.
Sent the wrong type of plates.
Didn't have BS numbers, so not road legal.
Customer service didn't care, and won't do anything about it. Just passed blame onto me.
Clearly a fault on their end but refuse to rectify.
Would not recommend to use!!!
Number plate arrived next day but…
Number plate arrived next day but without fixing kit which I paid for and cannot fix number plate on without it. Needed to affix to car quickly which was why paid £10.99 express delivery. Company said they would sent out fixing fit asap but still no sign of it 3 days later. Not great service
Fantastic Car Plates Direct!
One of few company’s that allow you to do custom plates / Show plates. Ordered one for my tractor and arrived really quickly. Brilliant quality and very happy with it. Thank you!

Antwort von Carplatesdirect
Have not received my plates over a week…
Have not received my plates over a week after ordering
8 days after ordering told they were damaged in transit . Waiting for a response and resolution so far nothing at all .11days after order put in and still no delivery . They have remade plates apparently but no delivery details . Have had to buy other plates while I wait to see if these ever arrive shocking. Nothing no plates , no refund , no response . Seemingly if delivery goes wrong they just ignore you and keep your money
Received plates with no spacing.
Received plates with no spacing and customer service is nonexistent.
POOR service and SLOW express delivery
I paid for Express delivery on Friday night costing an extra £10. I understand that I’d missed Fridays deadline but when I received an email on Sunday evening saying
Hello,
Your order has been manufactured and packed for post.
90% of Priority orders arrive within 48 hours We only dispatch on weekdays, Mon, Tues, Weds, Thurs, Fri.
I thought they’d arrive on Tuesday possibly Wednesday at the latest. They finally arrived on Thursday afternoon.
There is no way of contacting or speaking to anyone other than responding some but not all of my emails. They say they don’t guarantee delivery. Save your money and use standard delivery if you are thinking of buying from them. I personally wouldn’t. I can’t comment on the plates as now away from home. I wanted the new plates on before I left. Very disappointing.
Don’t waste your time
I ordered my car plates and when they came the quality of them were poor. They had a sticker on to show that they had been quality checked however that obviously didn’t happen.
The company has only one telephone number that is never answered. They say to email them however they never reply to messages. They say they have a three (3) year warranty but what the use in having a warranty if you cannot make a claim. Overall the whole experience was a mistake, spend your money with a reputable plate maker and save yourself the grief having to deal with Car Plates Direct.
Ordered express delivery plates for…
Ordered express delivery plates for next day 2 day delivery and paid the premium after 4 days no plates and contacted customer service who sent me the tracking info I already had which told me nothing! Contacted again next day when still no plates requesting a refund on the “express” delivery, still no response. Absolutely rubbish after sales service, and they need to sort out the courier and surely refund me and not pay them.
No fittings even though paid for them
I just received the number plates, thank you, Unfortunately their were NO fixture and fittings included that i ordered and paid for, which is now extremely frustrating, as I cannot put the plate on the car !
Ask for them to be delivered or refunded , no reply, went on there chat online and asked me to email them. Service is poor
Scam,Scam
Scam,Scam, do not buy from these.
I ordered and paid but recieved nothing, you can't phone them, complete scam!!!
Avoid this irresponsible supplier
My Order #2112656D. I wasted £60.71 with them. Paid £9.99 for express delivery on 01/06/25 and got the plates on 04/06/25 but not road legal (without producer details and standard codes). Contacted them by email and asked for replacement, no reply since. There is no mentioning on my order that I had ordered show plates rather than road legal plates. Avoid this irresponsible supplier. I wish I checked their reviews before my order.
Really excellent service...
Really excellent service and great number plates. I made a mistake and they happily corrected the order, really impressed. I would order again with no hesitation, thank you👍

Antwort von Carplatesdirect
Scam
Scam, avoid. Plates not legal. Wasted money with them.

Antwort von Carplatesdirect
Same as mark's previous review
NO PHONE NUMBER
EMAIL BOUNCING BACK
EVRI COURIER
WAITING NEARLY A WEEK
NO CUSTOMER SERVICE
AVOID AVOID AVOID
YES YOU ASKED FOR ORDER NUMBER AFTER THE ONLY EMAIL THAT GOT THROUGH THAT WASN'T BOUNCED BACK!!
SINCE THEN EVERY EMAIL BOUNCES BACK, HOW THE F ARE WE SUPPOSED TO RESOLVE WITH NO CUSTOMER SERVICE!!!
Look at reviews and act!!
OMG YOU EVEN SURPRISED ME WITH THAT REPLY!!!
ARE WE MAKING IT UP????
Order no 2074192SP

Antwort von Carplatesdirect
Avoid!!
Avoid! I needed number plates urgently. Paid £9.99 for express delivery and plates were not sent. Received an email saying plates dispatched - using Evri I may add (an economy service, costing £3 at most, by no means express or £9.99!). Tracking number provided, item still not dispatched yet, 4 days after order placement. Contacted CarPlatesDirect - Zero response / reply.
I have raised a claim with my bank now to dispute the transaction and try and get my £32 back! Do NOT use this company. Scammers!!!
Excellent Customer Service
Can't thank Car Plates Direct enough for correcting my mistake. Even though I made an error when creating 2 sets of plates they agreed to re do them.

Antwort von Carplatesdirect
AVOID
Hoping this is a way to get a response from them because their email bounces. I also fell for the custom plates issue so asked, at the point where it gives you a chance, to hold the order but it was ignored, the payment was taken and the plates were issued. I now don't think I have legal plates and there is no way of contacting the company. If it wasn't a scam before, I fear it is now, AVOID.
Great quality acrylic plates!
Great quality acrylic plates! Quick delivery and smooth ordering process with enough options to personalise if you wish. Nice and easy website, straight forwad payment processing. Highly recommend and definitely will be using them in the future.

Antwort von Carplatesdirect
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







