Good luck trying to contact them….and don’t pay for ‘priority’ service, it’s just another £10 for slow poor service!! Lots of alternatives out there which I would recommended you try sadly.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
New plate ordered for new private reg, quality was good and arrived eventually but not same day dispatch as advertised. Received no tracking number, no reply by email and no one ever answered the pho... Mehr ansehen
I've used Carplates Direct on a few occasions now and had nothing but great service from them. Easy to use website for ordering and absolutely no problem with communication or dispatch times. Will def... Mehr ansehen
I ordered five number plates on the evening of 11th November, then realised I needed to add one more. I emailed customer services that same evening and received a helpful reply just after 7am the n... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HIGH QUALITY NUMBER PLATES FOR CAR & MOTORBIKES
Kontaktinformationen
Online, Online, Online, Vereinigtes Königreich
- sales@carplatesdirect.com
- carplatesdirect.com
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered my plate for the cycle…
I ordered my plate for the cycle carrier and then read some reviews and was panicking a bit “BUT” what an amazing service! Literally 2 days later and it was at my house and that wasn’t priority post or anything. Plate looks amazing and amid highly reckoned them to anyone who needs some top quality plates for your trailer or car. Thank you!
Very poor customer service
Very poor customer service. Paid for an Express Delivery as it was a birthday gift and they have still not arrived. Nobody to speak to or chase up and no reply from Car Plates direct or Evri.... One disappointed son. Very poor service and sympathy to try and resolve. Shocking.
Awful experience and Customer service. AVOID
Awful experience, order arrived as promised. Great start… But the order is incorrect, not the plates I ordered and completely the wrong registration and of course can’t speak to anyone to solve this issue and now my car is off the road awaiting plates.
Illegal plates scam
As with other customers, my daughter fell foul of the custom plate selection box, a thoughtful web designer would correct this by pre selecting the legal option and covering the illegal selection up to the point you have read what and why it is unwise to select custom plate option, we will have to purchase again but not on here, avoid.
Good experience
I ordered 2 sets of number plates and they were delivered very quickly. Great service 😀.

Antwort von Carplatesdirect
Rubbish customer service
Rubbish customer service, no way to actually speak to anyone, this is the first and last time I will ever deal with this company.
Zero response,
Zero response,
Similar to others, paid express delivery with promised same day dispatch and says it hasn’t been received by evri. Feels like a con and can’t get through to them
Just awful
Just awful. Ordered plates and paid priority delivery on 14/4. Received confirmation that they had been dispatched the same day - its now 22/4 and no plates. I was given a tracking number for Evri but they have never received the package. Being fobbed off when emailing the sales email address and you can't call them.

Antwort von Carplatesdirect
Delayed despatch meant that I had to…
Delayed despatch meant that I had to buy plates elsewhere. Bought at 7am on Friday with express delivery and guaranteed same day dispatch, except they weren't, they were actually sent on Monday PM, too late for the car and now useless.
Note after the vendor replied.
My number plates were standard legal plates, nothing special and really no excuse why it was so late…
Sent an email to the company who then reeled out a whole load of garbage about no guarantees, totally different to the website.
Would not recommend, worst of all is the lack of customer service and fob offs when they cause a delay.

Antwort von Carplatesdirect
Excellent product and service
Quick and easy process to create and customise your plates. Quick dispatch and delivery. Great quality product. Extremely happy with the service.

Antwort von Carplatesdirect
Great service fast service & speedy…
Great service fast service & speedy delivery. Quality plates.

Antwort von Carplatesdirect
tried this company
tried this company, what a mistake that was,they are a complete scam, ordered plates, arrived a few days later, totally illegal, no spacing,not to british standard, no maker. tried to email but it's not contactable,look at their site ,no address, no phone contact,false trustpilot reviews,looked at terms and conditions clearly states plates illegal for road, also no refunds for any reason,clearly illegal trading,am currently going via consumer line and trading standards, these scabs need stopping. avoid at all costs, I will only use Number 1 plates in future, used before, I am an idiot for not using this time,excellent service

Antwort von Carplatesdirect
Great customer service
Great customer service, quick to resolve

Antwort von Carplatesdirect
I'm absolutely thrilled with my new…
I'm absolutely thrilled with my new plates! They arrived sooner than I expected, and they're just perfect. I couldn't be happier with my purchase!

Antwort von Carplatesdirect
Awful company
Ordered plates which I’ve never received, I’ve sent 3 emails with no response to any of them! Absolutely awful experience. Will have to claim through my credit card company.

Antwort von Carplatesdirect
If I could have put negative stars I…
If I could have put negative stars I would have. Experience I had was completely negative they took my money and never sent the plates I ordered. They palmed me off with two emails saying the plates had been manufactured and it was the couriers fault, but the courier link with evri they gave me showed they never gave it to them. Other reviews show it’s a scam they take your money and that’s it. I had to raise a case with PayPal to get my money back. AVOID AVOID AVOID

Antwort von Carplatesdirect
Warning- Don’t use this company
Please, please Do NOT touch this company!!!
They are complete charlatans. Their number plates are illegal.
I’ve tried to call them for a week and they have completely ignored me.
They should be referred to trading standards.
Please don’t use them

Antwort von Carplatesdirect
My parcel has been returned back with…
My parcel has been returned back with any reason. I did sent several emails -
No any responses. Horrible service at all. Be aware

Antwort von Carplatesdirect
Worthless Guarantee
Ordered a set 4D plates 2 years ago and one of the digits has fallen off so I ordered a set of gel plates which have been delivered despite using EVRI as the courier, I then read on the website that all plates come with a 3 year guarantee, however it seems that even though a digit has fallen off manufacturing defects are only covered for the first 12 months, so the next 24 months only guarantee the plates against being noisy or suffering from damp or possibly self combusting, I can't quite think what else could go wrong with a number plate that isn't a manufacturing defect and there customer services don't have an answer either, so buyer beware and look for a supplier that honours the warranty advertised, I for sure won't be back.
The plates I was sent are incorrect and I cannot get hold of anyone to resolve.
The plates I was sent are incorrect. I have emailed, called and left voicemails repeatedly now for 17 days with no response. I checked reviews prior to purchase, clearly I should have gone directly to a retailer to get them done so I could check before purchase but this wasn’t convenient.
This is appalling customer service.

Antwort von Carplatesdirect
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







