When our water tank retired abruptly, I was dubious about the speed of response through the FixFlo app especially being out of hours. However Rachel Thraves was on the phone to us within 15 minutes,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
When our water tank retired abruptly, I was dubious about the speed of response through the FixFlo app especially being out of hours. However Rachel Thraves was on the phone to us within 15 minutes,... Mehr ansehen
Unternehmen hat geantwortet
Outstanding ! Rupert has been helping us search for a perfect plot of land for over 3 years. And we finally landed it. Thanks a million Rupert the team ! Exceptional service
This is not the first time we have bought or sold a property through Nick at Carter Jonas Marlborough and he has never let us down. His cheerful and friendly approach is accompanied by a competent and... Mehr ansehen
Unternehmen hat geantwortet
I am trying to rent somewhere and have a dog. The new Renters Rights Act should make it easier, but Carter Jonas do the opposite. I was told today that they have a 'huge backlog of pet requests and it... Mehr ansehen
Unternehmen hat geantwortet
Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ed Westmacott provided a great service when we had to sell our parents home. He was always prompt to respond to questions and was thorough and efficient at all stages of the process

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Carter Jonas sales team in Newbury were excellent from valuation through to completion. They were prompt in getting our flat advertised. They communicated well with us, our conveyancer and our buyer.

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James Macke at Carter Jonas stands out for his reliability and integrity. He is consistent, dependable, and always follows through on what he promises. James handles matters with professionalism and honesty, building real confidence and trust with his clients. It’s rare to find someone who combines such a strong work ethic with genuine transparency. A true credit to Carter Jonas and highly recommended for anyone seeking property management support.

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Maddy Peris at Carter Jonas is an exceptional property manager. Her site knowledge is excellent, and she combines this with genuine care for her clients. Maddy is approachable, proactive, and always goes the extra mile to make sure everything is managed smoothly. She is professional, reliable, and builds trust through her attention to detail and commitment. A real asset to Carter Jonas!

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Andrew gave us great advice and his efficiency in preparing the brochure and handling the viewings was very good. We had an offer in a week due to his professionalism, which we accepted and the sale was completed promptly. We have no hesitation in recommending Carter Jonas.
James and Jacqui

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We cannot thank Rupert and his team in the Newbury office enoough for the assistance in selling our parents property. At a very difficult time Rupert was not only professional and dilligent and gave us the best advice but was always personable and empathetic. We don't think he actually ever takes time off, always there and totally committed to helping the sale go through so smoothly. We have no doubt that we chose the best agent.

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Ed Westmacott dealt with the purchase of our property and nothing was too much trouble. Ed was always at the end of the phone if we had any questions. He made the process very easy.

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Great service!
Thank you Athanase your expertise was truly valuable.
Hope to rent shortly
Colette

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Shrewsbury
Viewed a property to rent in North Wales. Travelled from Reading so paid for a hotel for overnight. Admitted to having an IVA and told no problem 6 months rent up front. Packed up our current property. No reply so phoned the agent who said ‘they don’t want to proceed. Good luck in finding somewhere to live’ have written a document explaining our situation- read but no reply. WhatsApp about no reply and asked to put our case forward as the rent has been reduced. Read but again no reply. Also, told we did not earn enough to cover the rent - they can ask for 30 times the rent - £45k. My husband and I turn over £165k per year. This the the agents not the landlord I’m sure Rude and ignorant staff - use at your peril!

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Unprofessional. Made an offer on a property which they acknowledged, chased after couple of weeks, no reply to emails, avoiding phone calls, no response whatsoever. I Just found out that they sold the property.

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Let down by poorly arranged flat viewing

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Highly professional and experienced local agents that found us great tenants for our property. They offered us a great team to work with and every interaction with every member of the team have been effective and pleasant. Would definitely recommend.

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Having recently bought a house in Wiltshire through Fred Ponsonby and Carter Jonas Marlborough office, I can whole heartedly recommend Fred, for anyone looking to purchase a property in Wiltshire. The process was seamless and I felt like everything was in control through out.
Thanks for everything.
Matt

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We recently bought a property through Carter Jonas Fulham and Leo made our first-time buying experience extremely stress-free. With unmatched professionalism and patience, Leo guided us from start to finish. I'd also like to thank Wayland who also helped with this purchase. You know you're in good hands with Carter Jonas Fulham. Highly recommended!

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I couldn't recommend Fred at Carter Jonas highly enough. Great knowledge, kept us informed through out - outstanding communication. Proactive and helpful. Thanks Fred

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A wonderful estate agent to work with. I had such a great experience working with this lovely team—truly a pleasure from start to finish. Everyone has been incredibly friendly, approachable, and professional, making the whole process feel easy and comfortable.
A special mention has to go to Louise and Tanya, who have both been absolutely fantastic—knowledgeable, supportive, and always a step ahead. Nothing was ever too much trouble, and their friendly, can-do attitude made all the difference.
Highly recommend—thank you again for all your help!

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We’ve just completed on the purchase of our new family home in Manton. Carter Jonas handled the sale of our previous house and the purchase of our new house very professionally. Both Fred and Helen have been a brilliant help with our house buying experience, with particular thanks to Fred for his advice throughout and for (sadly) helping us through the probate process on our new purchase. It’s been quite a long journey but we’re thrilled with the end result!

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Fred at Carter Jonas Marlborough was very helpful and responsive in selling our cottage. From the initial meeting he was enthusiastic and professional. He listened to how we wanted to do things and responded accordingly. Despite a difficult market, he stayed with us and worked hard to ensure that the sale went through.

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Carter jonas were in charge of managing my mother’s council house. A council house run by a private agent. Make that make sense. After she passed they messed me about regarding succession. Went ahead with it anyway even when I told them I didn’t want to do it. I then got left with a council tax bill for the 4 months it took them to sort everything out. They then told the council I was living there after she passed when I wasn’t. In the end I won my case with the council. Avoid these lot at all costs!!!! Especially Callum stavely smith who lied to me on several occasions.

Antwort von Carter Jonas
Our experience with Carter Jonas has been exemplary from start to finish, characterised by professionalism, efficiency, and clear communication.
Our initial contact was with Izzie, whose outstanding email communication, honesty, and transparency stood out immediately. She consistently went above and beyond to support us throughout the early stages of the process. Notably, she even took her own time to record a second video of the property when we realised we had missed a few details. Izzie offered thoughtful guidance during negotiations, showed great patience when we reconsidered aspects of the terms and conditions, and always maintained a warm and approachable manner. She is a highly competent and kind individual whom we would wholeheartedly recommend as outstanding.
The next phase of the process was led by Juliana, who demonstrated exceptional professionalism and attention to detail. Despite some complications arising, she handled everything with calm efficiency and communicated with clarity and speed. Her thorough and timely updates significantly reduced our stress and helped us feel well-supported throughout. We genuinely cannot fault her service and she is an asset to the agency.
Ahead of moving in, the property was cleaned to an excellent standard, and our experience since has been very smooth. Our interactions with the property manager, Marta, has been extremely pleasant. She has been consistently helpful and approachable. She responds to queries promptly and resolves issues quickly and effectively. Her willingness to go the extra mile has been very much appreciated, a refreshing experience compared to previous property management encounters from other agencies. A very kind and competent individual who clearly has mountains of experience.
In conclusion, we would highly recommend the Carter Jonas Wandsworth team. They are a competent, professional group who prioritise clear communication and minimise stress at every stage of the process.

Antwort von Carter Jonas
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