Horrible place when you win, only way to cashout is Bitcoin or wire transfer and i placed a Bitcoin redemption request over a week ago and still don't have it. Message support and they say 3 business... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
This online casino platform is very Unreliable and unstable. It constantly freezes or just keeps buffering. It's also really confusing and not very user friendly. The games are also none I've ever... Mehr ansehen
Unternehmen hat geantwortet
I've had a great experience with Casino.Click. The verification process was quick and straightforward, and when I requested a payout, it was processed promptly without any issues. It's refreshing to f... Mehr ansehen
Unternehmen hat geantwortet
I loved playing on casino click, and still would but for whatever reason my payment options changed one day and now my only way of making a purchase is through bitcoin. Also they have several games th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support
Kontaktinformationen
Vereinigte Staaten
- support@casino.click
- casino.click
2,8
Akzeptabel
571 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
So absolutely disappointed
So absolutely disappointed! This could have been a 5 star review but in this day and age having redemption times as extensive as yours is absolutely ridiculous and unheard of. 80-90% of casinos now are same day or next day redemption. You should probably make that more clear to people who purchase SC’s from you.
17. März 2026
Bewertung ohne vorherige Einladung
REDEMPTION RECIEVED !!!
Early morning today, I didn't even look at my email. I just saw a pending Bitcoin transaction for me into my PayPal account. I was paid the entire amount that I redeemed, so I have to say that they are definitely 5 star, because I was afraid they were a scam and they weren't it just takes them a minute to send you the money, but I remember when I first started playing these sweepstakes or a casinos, rather like big dollar casino and some other ones, it would take them a good minute to send me the money, even if it was Bitcoin. Thank you for being solid and for taking all my negative criticism. I did receive redemption, and I definitely have to break you guys 5 stars now. Thank you.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you so much for coming back to update your experience — we really appreciate it! 🙌
We’re glad to hear your redemption came through successfully and that everything was received in full. At Click Casino, we understand how important fast and reliable payouts are, and we’re always working to improve that experience for our players.
It also means a lot that you gave us a chance and shared both your concerns and your positive outcome, that kind of feedback helps us grow and do better.
Thanks again for your trust, and we’re happy to have you playing with us! 🎉
Best regards,
The Click Casino Team
This casino is one the best ones I have…
This casino is one the best ones I have every gotten to play from the gold coins to sweepstakes gold coins are the best u always can play whenever your free for just plain fun from sweepstake to exchange for surprises have great customer service also always there when ya need em 5 stares for sure!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you so much for the amazing review! ⭐⭐⭐⭐⭐
We’re thrilled to hear how much you’re enjoying your experience with Click Casino, especially the balance between Gold Coins and Sweepstakes Coins for both fun play and exciting rewards. 🎰
It’s also great to know our customer support team has been there when you needed them, that’s something we take a lot of pride in.
We truly appreciate your support and are glad to have you as part of our community. Enjoy the games and good luck on your next big win! 🍀
Best regards,
The Click Casino Team
Customer service was superfast
Customer service was quick & Responsive…….I dealt with Celeste Who was much quicker in response time than all my major casinos…… So thats a Big thumbs up! 🇺🇸
* - I have not yet Cashed out at Casino Clicke yet
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you for taking the time to share your experience!
We’re delighted to hear that our customer support team made such a strong impression, especially Celeste. Providing fast, responsive, and helpful service is something we continuously strive for, so it’s great to know we’re hitting the mark.
We’ll be sure to pass along your kind words to Celeste and the team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help.
Best regards,
The Casino.Click Team
This is my first time redeeming
This is my first time redeeming with Casinoclick. So far, the "3 day verification" has been over a week and a half and still no update. I received an email saying if I made a review, it would expedite my review process.... I'm trying to be optimistic, as I could really use this money for upcoming doctor appointments and procedures, but so far the reviews are discouraging.
Chat was supportive when I asked about the review process, but they also said 3 days when it has already almost been two weeks. I know some sites take a longer time to process and verify so I'm not writing anything negative at moment, and will update once when if my verification process even gets accepted first.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you for taking the time to share your experience—we completely understand how important this situation is for you, especially given your upcoming medical expenses.
We sincerely apologize for the delay you’ve encountered with the verification process. While our standard review timeframe is around 3 days, in some cases additional checks may be required, which can extend the processing time. That said, we understand that waiting over a week and a half is frustrating and not the experience we aim to provide.
To help move things forward as quickly as possible, we kindly ask that you reach out to our support team again or provide your account details via our official support channels so we can escalate your case for priority review.
We truly appreciate your patience and understanding, and we’re committed to resolving this for you as soon as possible.
Best regards,
The Casino.Click Team
I've redeemed $100 in crypto without…
I've redeemed $100 in crypto without ever spending $1 of my own money so I don't know what else you could ask for, yes it took a week to get my redemption but that's understandable. They give free spins/freeSC everyday and the game selection is great.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thanks for sharing your experience, David! We're glad you enjoyed the games and daily rewards. We appreciate your patience with the redemption time and hope you continue having fun!
Love the games u offer very fun and…
Love the games u offer very fun and time consuming 😁
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thanks, Shelby! We're happy to hear you're enjoying the games and having fun. Plenty more excitement ahead!
I LOVE this place Customer service is…
I LOVE this place Customer service is great ... Gaming is great ... The take full accountability for their gaming after review ... They are #1 .... Play here . I promise you won't be sorry and No this ain't AI I'ma real person with real results
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Latrese, thank you for such an amazing review! We're thrilled to hear that you're enjoying both the games and the customer service. It means a lot to us that you recognize the effort our team puts into reviewing and supporting our players.
We truly appreciate your recommendation and your support. Wishing you many more great wins and fun sessions ahead!
Everything is straightforward and it’s…
Everything is straightforward and it’s been a very smooth experience playing the different games. I haven't reached the point of redeeming anything yet, but the site itself is definitely enjoyable!
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you for the great 5 star review! We're happy to hear that you're finding everything straightforward and enjoying the games so far.
Whenever you do reach the point of redeeming, our team will be here if you need any help along the way. We appreciate you being part of our community and wish you the best of luck!
Report this casino to the ftc
Report this casino to the ftc for running a sweepstakes casino in Newark, NY. It is illegal to run a sweepstakes casino in new york. Casino.click is a fraud casino site that does not payout. Report this domain to ICANN for running a fraud website.
This casino.click website is a fraud casino and needs to be reported for lies and fraud. They do not payout and customer service will lie to you and do nothing about your issues with their website. They have multiple negative reviews for a reason.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
We're sorry to hear that you feel this way about your experience. We take feedback and concerns very seriously, and we’d genuinely like the opportunity to look into this for you.
To help us review your case properly, please contact our support team directly at support@casino.click with the details of your account and the issue you experienced. Our team will be happy to investigate and provide clarification or assistance.
We’re committed to providing a fair and transparent experience for all players, and we encourage you to reach out so we can work toward resolving your concerns.
Love the variety of games that you…
Love the variety of games that you can't play anywhere else!
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Sabra,
Thank you for your review! We're really glad to hear you're enjoying the variety of games, especially the ones that can be hard to find elsewhere. Providing a diverse selection for our players is something we work hard on.
If there’s anything we can do to make your experience even better and turn those 3 stars into 5, please feel free to reach out to our support team anytime. We’d love to help.
Horrible verification
Horrible verification. Been almost 2 weeks with zero response. Live chat gives you the run-around. Trash. Trash. Trash!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
We’re sorry to hear about your experience and understand how frustrating verification delays can be. That’s definitely not the experience we want for our players.
Please reach out to our support team directly at support@casino.click with your account details so we can take a closer look at your verification status and assist you as quickly as possible.
We appreciate your patience and would really like the chance to help resolve this for you.
Haven't redeemed yet but optimistic
If you play without purchasing it can be pretty tricky to build up enough to cash out, but the gameplay is great. They have a pretty vast selection to choose from with some of my most favorite providers. A little time consuming but once you have enough to cash out or even just a nest egg to play bigger bets, it's a blast.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Brittney, thank you for the great review and for sharing your experience! We're really glad to hear you're enjoying the gameplay and the variety of games, especially from some of your favorite providers.
Building up a balance through gameplay can take some time, but we’re happy to hear you’re having fun along the way. When you do reach the point of redeeming, we hope the process goes just as smoothly for you.
If you ever need any assistance, our support team is always here to help. Thanks again for playing with us, and good luck in your games!
👍👍👍👍👍👍👍👍👍👍👍
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Nicole, thank you for the awesome 5 star feedback! We love seeing all the thumbs up. 👍
We're really glad you're enjoying your experience with us.
I have my best days on this casino I…
I have my best days on this casino I love it and I have a YouTube channel I do reviews on and this casino was the best.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you so much for the amazing review! We’re thrilled to hear that you’ve had some of your best days with us and that you’re enjoying the experience.
It means a lot that you’ve highlighted us on your YouTube channel! We truly appreciate the support and the time you put into sharing your reviews.
If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. Wishing you many more great moments and lots of luck ahead!
No words
Wow. So originally before I added money to play, which I always do I check the reviews and I swore it said 4.1. So I add money and play and now that I am trying to redeem I go back and check the reviews and this place has gone down hill. I actually spoke with someone from live chat the other day and they confirmed I would receive my pay out and had met the requirements for pay, but I can't even get the verification process done. Icicng on the cake now live chat isn't responding.....I hope I can come back with a better response.
Yes an email was sent 620am this morning to my spam folder requesting more documents that weren't originally requested, mind you after I had this escalated twice, now I am submitting more documentation to see how long it takes to get my pay out, Will keep this review updated
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Tamara, thanks for sharing your experience. We understand how frustrating delays can feel, especially when you're waiting on a payout.
After checking your case, it looks like the verification process is still pending because some required documents are missing. Our support team has already sent you an email with details on what needs to be uploaded.
Once the requested documents are submitted, the verification can be completed and your payout processed accordingly. If you’re unsure about what’s missing, please check your inbox (and spam folder) or reach out to support again, we’ll be happy to guide you through the process.
We appreciate your patience and hope to provide you with a smoother experience moving forward.
So disappointed
So disappointed, should've read the reviews first! There is no way, from a legitimate site, that it takes 3+ days (some are saying MONTHS) to verify an account. Then, IF you get verified, another 3+days(weeks, months) to get paid.
It's such a shame because the site itself is good. Lots of games/providers. BUT, unless you're just enjoying playing for free, don't bother with spending your money.
Hopefully one day they'll get their act together and it will turnaround. I'll be sure to come back and add more/less stars if something changes. Good luck everyone!!
Update -So it's been about a week since I started the process. It's been 48 hours since documents cleared and some winnings requested. It doesn't take that long to pay your players, especially with Bitcoin withdrawals. They can take your money instantly but apparently do not pay out. Too bad, I like the site itself,but don't waste your money here.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thanks for sharing your feedback. We’re sorry to hear about your experience. Verification and payout times can vary depending on security checks and account details, but we understand how frustrating delays can be and are continuously working to improve processing speeds.
We’re glad you enjoy the platform itself, and we’d really like to help turn this around for you. If you’re still experiencing issues, please reach out to our support team (support@casino.click) so we can review your case directly.
We appreciate your patience and hope to provide you with a smoother experience moving forward.
Patience is a virtue
Good game selection but terrible verification and redemption process. It takes 3+ business days for them to verify you and if you need to provide additional information, it takes another 3+ days for them to review that. Once you’re verified, it takes 3+ days to get it approved.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you for your feedback and for highlighting both the positives and areas where we can improve. We understand that verification and redemption times can feel slow, and we’re actively working to streamline these processes so our players can enjoy rewards more quickly.
We truly appreciate your patience and hope you continue to enjoy the game selection while we make these improvements. If you have any specific issues with verification or redemption, our support team is always ready to assist directly.
Ive actually been playing with Click…
Ive actually been playing with Click since they first started up. I won like $8k and I ended up redeeming like $7k to my Bitcoin wallet.
I waited like 2 weeks and nothing... not a response from them, nothing.
And then, on like week 3 or 4, I randomly got a crypto deposit and it was from them.
They do pay out, EVENTUALLY.. But its gotten even worse now. I won $16k a few months ago and they took like 2 months to even start approving my redemption requests.. so by that point, I did exactly what they want everyone to do, I played a lot of it back, out of boredom....ALSO, they changed their rules and put a $2500 cap on redemption requests, and u have to wait until one is approved to even submit another one. So yeah.. I wont play there anymore. They're horrible about payouts. And im sure there will come a day that they just stop paying people. They're super sketchy. Im actually probably going to email the Attorney Generals Office about them.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Hi Lisa, Thanks for sharing your experience.
We’re glad your past payouts went through, but we’re sorry for the delays and frustration you experienced, we know timely withdrawals are important.
We continuously work to improve processing times and hope future experiences are smoother.
If you have any unresolved issues, please contact our support team directly at support@casino.click so we can assist.
Super slow redemption
I play daily and have verified for over 20 online social casinos. Casino Click is HORRIBLE about redemptions. I've been waiting over 2 weeks for gift cards to be approved. This is absolutely INSA E. The absolute longest I've ever waited on any platform is 3 days. I let them know directly thay this discourages me from making any purchases, there IS NO EXCUSE for such delays in redemption. They don't mind taking your money immediately but forget getting it back in any kind of reasonable timing. Customer service simply says It's in queue and they are overloaded which cannot be true. No doubt they've lost A LOT of business over this. Not to mention...there is ZERO reason to make a purchase and play while waiting on a redemption because you can't submit another one until they are done.
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Casino Click
Thank you for sharing your experience. We understand how frustrating delays can be. We want to let you know that your redemption was approved on February 11 and should be reflected in your account shortly.
We appreciate your patience and feedback, and we’re always working to improve our turnaround times so your redemptions are processed as quickly as possible. If you encounter any further issues, our support team is ready to assist directly.
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