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Casino Click Bewertungen 

578
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great Customer Service from the agent, they help resolved problem, Absolutely love this casino! beside a great customer service they also have all my favorite slots as well as the classic table games!... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Much Better Options I have played on this site and quite a few others. The games are noticeably and obviously tighter than other sites from my experience. You are going to lose in the end any... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Slots they offers are fun, n pretty loose, wveryone likes that!!! Customer service are always quick to response! Even though redemption are slow, i cannot complain, every casino has it rule n i reciev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I’ve had a terrible experience with this casino. Support told me that credit/debit card deposits were unavailable for everyone due to “maintenance.” That turned out to be false—multiple friends we... Mehr ansehen

Unternehmensdetails

  1. Spielkasino
  2. Online-Casino oder -Buchmacher

Vom Unternehmen geschrieben

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Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

578 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(578)

349 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Haven't redeemed yet but optimistic

If you play without purchasing it can be pretty tricky to build up enough to cash out, but the gameplay is great. They have a pretty vast selection to choose from with some of my most favorite providers. A little time consuming but once you have enough to cash out or even just a nest egg to play bigger bets, it's a blast.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Brittney, thank you for the great review and for sharing your experience! We're really glad to hear you're enjoying the gameplay and the variety of games, especially from some of your favorite providers.

Building up a balance through gameplay can take some time, but we’re happy to hear you’re having fun along the way. When you do reach the point of redeeming, we hope the process goes just as smoothly for you.

If you ever need any assistance, our support team is always here to help. Thanks again for playing with us, and good luck in your games!

Bewertet mit 5 von 5 Sternen

I have my best days on this casino I…

I have my best days on this casino I love it and I have a YouTube channel I do reviews on and this casino was the best.

28. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you so much for the amazing review! We’re thrilled to hear that you’ve had some of your best days with us and that you’re enjoying the experience.
It means a lot that you’ve highlighted us on your YouTube channel! We truly appreciate the support and the time you put into sharing your reviews.

If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. Wishing you many more great moments and lots of luck ahead!

Bewertet mit 1 von 5 Sternen

No words

Wow. So originally before I added money to play, which I always do I check the reviews and I swore it said 4.1. So I add money and play and now that I am trying to redeem I go back and check the reviews and this place has gone down hill. I actually spoke with someone from live chat the other day and they confirmed I would receive my pay out and had met the requirements for pay, but I can't even get the verification process done. Icicng on the cake now live chat isn't responding.....I hope I can come back with a better response.

Yes an email was sent 620am this morning to my spam folder requesting more documents that weren't originally requested, mind you after I had this escalated twice, now I am submitting more documentation to see how long it takes to get my pay out, Will keep this review updated

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Tamara, thanks for sharing your experience. We understand how frustrating delays can feel, especially when you're waiting on a payout.

After checking your case, it looks like the verification process is still pending because some required documents are missing. Our support team has already sent you an email with details on what needs to be uploaded.

Once the requested documents are submitted, the verification can be completed and your payout processed accordingly. If you’re unsure about what’s missing, please check your inbox (and spam folder) or reach out to support again, we’ll be happy to guide you through the process.

We appreciate your patience and hope to provide you with a smoother experience moving forward.

Bewertet mit 1 von 5 Sternen

So disappointed

So disappointed, should've read the reviews first! There is no way, from a legitimate site, that it takes 3+ days (some are saying MONTHS) to verify an account. Then, IF you get verified, another 3+days(weeks, months) to get paid.
It's such a shame because the site itself is good. Lots of games/providers. BUT, unless you're just enjoying playing for free, don't bother with spending your money.
Hopefully one day they'll get their act together and it will turnaround. I'll be sure to come back and add more/less stars if something changes. Good luck everyone!!
Update -So it's been about a week since I started the process. It's been 48 hours since documents cleared and some winnings requested. It doesn't take that long to pay your players, especially with Bitcoin withdrawals. They can take your money instantly but apparently do not pay out. Too bad, I like the site itself,but don't waste your money here.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thanks for sharing your feedback. We’re sorry to hear about your experience. Verification and payout times can vary depending on security checks and account details, but we understand how frustrating delays can be and are continuously working to improve processing speeds.

We’re glad you enjoy the platform itself, and we’d really like to help turn this around for you. If you’re still experiencing issues, please reach out to our support team (support@casino.click) so we can review your case directly.

We appreciate your patience and hope to provide you with a smoother experience moving forward.

Bewertet mit 2 von 5 Sternen

Patience is a virtue

Good game selection but terrible verification and redemption process. It takes 3+ business days for them to verify you and if you need to provide additional information, it takes another 3+ days for them to review that. Once you’re verified, it takes 3+ days to get it approved.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We understand that verification and redemption times can feel slow, and we’re actively working to streamline these processes so our players can enjoy rewards more quickly.

We truly appreciate your patience and hope you continue to enjoy the game selection while we make these improvements. If you have any specific issues with verification or redemption, our support team is always ready to assist directly.

Bewertet mit 1 von 5 Sternen

Ive actually been playing with Click…

Ive actually been playing with Click since they first started up. I won like $8k and I ended up redeeming like $7k to my Bitcoin wallet.
I waited like 2 weeks and nothing... not a response from them, nothing.
And then, on like week 3 or 4, I randomly got a crypto deposit and it was from them.
They do pay out, EVENTUALLY.. But its gotten even worse now. I won $16k a few months ago and they took like 2 months to even start approving my redemption requests.. so by that point, I did exactly what they want everyone to do, I played a lot of it back, out of boredom....ALSO, they changed their rules and put a $2500 cap on redemption requests, and u have to wait until one is approved to even submit another one. So yeah.. I wont play there anymore. They're horrible about payouts. And im sure there will come a day that they just stop paying people. They're super sketchy. Im actually probably going to email the Attorney Generals Office about them.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Lisa, Thanks for sharing your experience.

We’re glad your past payouts went through, but we’re sorry for the delays and frustration you experienced, we know timely withdrawals are important.
We continuously work to improve processing times and hope future experiences are smoother.

If you have any unresolved issues, please contact our support team directly at support@casino.click so we can assist.

Bewertet mit 1 von 5 Sternen

Super slow redemption

I play daily and have verified for over 20 online social casinos. Casino Click is HORRIBLE about redemptions. I've been waiting over 2 weeks for gift cards to be approved. This is absolutely INSA E. The absolute longest I've ever waited on any platform is 3 days. I let them know directly thay this discourages me from making any purchases, there IS NO EXCUSE for such delays in redemption. They don't mind taking your money immediately but forget getting it back in any kind of reasonable timing. Customer service simply says It's in queue and they are overloaded which cannot be true. No doubt they've lost A LOT of business over this. Not to mention...there is ZERO reason to make a purchase and play while waiting on a redemption because you can't submit another one until they are done.

24. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for sharing your experience. We understand how frustrating delays can be. We want to let you know that your redemption was approved on February 11 and should be reflected in your account shortly.

We appreciate your patience and feedback, and we’re always working to improve our turnaround times so your redemptions are processed as quickly as possible. If you encounter any further issues, our support team is ready to assist directly.

Bewertet mit 1 von 5 Sternen

Still haven’t received my 250 dollars…

Still haven’t received my 250 dollars and until I do I will be writing a review every until they have -1 rating…. The question really is …. Who the hell is even allowing passing them or whatever they do come on folks someone is letting them get away with this bs who is allowing this garbage .. so here’s to day one of negative review … i actually thought y’all were ok … NOPE.. yall shouldn’t be allowed on anything period

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for your feedback. We can confirm that your redemption was approved on January 16, so it’s likely the $250 has already been processed.

If you’re still not seeing it, please contact our support team directly so we can investigate and ensure everything is resolved promptly. We truly value your experience and want to make sure you receive what you’re entitled to.

Bewertet mit 5 von 5 Sternen

Casino click best customer service hands down

I just want to say casino, click their customer service has been hands down the best customer service that i've ever had. They answered within fifteen seconds and also when the agent I guess maybe couldn't do something i asked he immediately got a supervisor on the chat with us. And the supervisor has been such a great help casino.Click has by far the best customer service that i've ever dealt with

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you so much for your kind words! We’re really happy to hear that our support team was able to assist you quickly and that both our agent and supervisor made a positive impression.

Providing fast, helpful, and professional support is something we truly care about, so feedback like this means a lot to the whole team. We appreciate you taking the time to share your experience and thank you for choosing Casino Click.

Bewertet mit 1 von 5 Sternen

Bitcoin withdrawal pending with no explanation

I requested a Bitcoin withdrawal and it has now been pending for over six days, despite Casino Click stating that cryptocurrency redemptions are typically completed within approximately three business days after review.

My account has been fully verified since the platform launched, and I have been told multiple times that nothing is required from my side. Each time I contact support, I receive a generic response saying the issue has been “forwarded to the appropriate department,” with no explanation for the delay, no status update, and no timeline.

Support has admitted they do not know what caused the delay, which is concerning for a financial transaction. Escalation has been mentioned more than once, but the withdrawal remains stuck in the same pending status.

At this point, I am simply asking for transparency and follow-through. If Casino Click responds here, I hope it will be with a clear update, reason for the delay, and confirmation of when the withdrawal will be processed, not another copy-and-paste response.

I will update this review once the issue is resolved.

27. Jänner 2026
Bewertung ohne vorherige Einladung
Casino Click-Logo

Antwort von Casino Click

Thank you for your review, and we apologize for the frustration caused by the delay. We can confirm that your Bitcoin withdrawal has now been approved. In this case, the billing review took longer than expected and was completed after seven days.

No further action was required from your side, and the payout is being processed as normal. We understand that the lack of a clear timeline was disappointing, and we appreciate your patience while this was resolved.

Thank you for your feedback, it helps us improve both processing times and communication.

Bewertet mit 2 von 5 Sternen

I played on this platform about 2 weeks…

I played on this platform about 2 weeks ago and won $130. When I went to redeem they told me I needed to do the kyc verification process which I had already done about 6 months ago they informed me I had to reverify. Ended up playing all the money back while I was waiting for the kyc verification which made me mad but that was on me. Well silly enough I made a deposit and played again. Winning another $100 I went and redeemed $100 and again I'm waiting. They emailed me in told me A week ago that my verification has Been approved And completed So what am I waiting for It has been three days and I have not even gotten an email yet saying That they received my Redemption request So today I emailed them And I still have not heard a people from this platform I would not Deposit money Into this platform if I were you.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for your review, and we apologize for the frustration caused by the delay. We can confirm that your withdrawal has now been approved. In this case, the billing review took longer than expected and was completed after seven days.

No further action was required from your side, and the payout is being processed as normal. We understand that the lack of a clear timeline was disappointing, and we appreciate your patience while this was resolved.

Thank you for your feedback, it helps us improve both processing times and communication.

Bewertet mit 3 von 5 Sternen

Very intrusive KYC process that takes forever

UPDATE Feb 18: I did finally manage to get past the KYC process and was successfully paid out, so I have revised my rating to 3 stars as it was still a needlessly frustrating process but they did pay out in the end. Below is the review i originally left for the sake of transparency.
=====
Out of all of the sweepstakes casinos I have played at, this one has the slowest and most intrusive KYC process I've seen by far. On other sites, I can typically get verified within a few hours, or at most, a couple of days. Here, I've been waiting 4 weeks and am still not verified despite submitting all of the requested info. Until these guys finally verify me, I can't even submit a redemption request for my winnings, and from the other reviews here, it sounds like I'll be waiting several weeks on that if they even bother to verify me.

On casino.click, the KYC process expects ALL of the following: ID, selfie, utility bill, pictures of the front and back of the debit card used, as well as a copy of the bank statement of the account you wish to redeem to. I submitted the requested info on January 3rd, I received an email from the KYC team requesting more info on January 7th which I promptly replied with, and as of February 1st, I have not heard anything back and my account remains unable to redeem.

I contacted support around January 25th in hopes to get an update on this and they said they would escalate it, however, I have still not heard anything back. At this point, I'm beginning to wonder if I will ever get paid out.

If you like wasting money this is certainly a good place to do it, but if you hope to win and actually get paid out in a reasonably timely manner, I would look elsewhere.

30. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for your feedback, and we’re sorry to hear about your experience. After reviewing your account, we found that your KYC verification is currently pending due to a missing ACH (routing) number required for bank transfers.

Once this information is submitted through the secure verification channel, our team will be able to proceed with completing your verification. If you need any assistance, our support team will be happy to help.

We appreciate your patience and the time you took to share your feedback.

Bewertet mit 1 von 5 Sternen

Casino.click redemption is SUPER SLOW!

Casino.click redemption process is super slow. My redemption was approved and released on Jan 2. It is now Jan 26. They have been giving me nothing but a-run-around. Stay far away from Casino.click! There are better casinos.

2. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for sharing your feedback. We understand how frustrating delays can be and appreciate your patience.

While many redemptions are processed within expected timeframes, occasional delays can occur due to verification or payment processing requirements. For the most accurate update on your specific redemption, we recommend contacting our support team directly at support@casino.click , where they can review your account and assist you further.

We value your feedback and the opportunity to help resolve this.

Bewertet mit 1 von 5 Sternen

If i could give a zero i would

IIf i could give a zero i would. They are a sham and thieves. I deposited money and won so they are now running me in circles. I have sent all information requested by them and they find reasons to refuse the info. They are a terrible business and I will be turning them into the BBB. There help department also told me I cant have my wife on my bank account it has to be me alone. This has been an issue for 3 months while my winnings are locked up. I would never deposit any money or use their services because they will leave you with nothing. If you want more info check reddit they have a long ongoing refusal to release funds to winners. Do not use their services.

24. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

We’re sorry to hear about your experience and understand how frustrating this situation must feel. Please know that we take concerns like this very seriously.

For account-specific matters such as verification and withdrawals, our support team is the only department able to securely review and resolve them. We kindly ask that you contact our support team directly at support@casino.click , if you haven’t already, so they can look into your case in detail and assist you further.

We appreciate your patience and the opportunity to help clarify and resolve this matter.

Bewertet mit 1 von 5 Sternen

Most of these games bait you then…

Most of these games bait you then refuse to pay you out by requesting crazy stuff like your bills and bank account info. It's a joke I should have read the reviews first I am married and all bills are in my husband name he handle them TF

21. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Shakita, we’d like to clarify how the redemption and verification process works.

To redeem winnings via bank transfer, a minimum sweep amount is required, along with standard identity verification (KYC). In this case, a bank redemption was not eligible at the time, and the required verification documents were not submitted or completed.

We understand that document requests can feel frustrating, but they are required for security and regulatory compliance. Our support team is always available to help users through this process, including situations where bills or accounts are in a spouse’s name.

If you’d like assistance completing verification or exploring alternative redemption options, please reach out to customer support directly, we’re here to help.

Bewertet mit 1 von 5 Sternen

Omg so sick of this platform jan.6…

Omg so sick of this platform jan.6 ,2026 they said my payment was s sent to my bank then yesterday I got a email saying its because sent to the processor I have been waiting since the beginning of December and still nothing UPDATES: I RECEIVED MY REDEMPTION TODAY 1/28/2026 THEY DO PAY BUT IT WILL TAKE MONTHS TO RECEIVE

22. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Shree, we understand how frustrating payment delays can be, and we’re sorry for the confusion caused by the different email notifications.

Your redemption was approved on January 6, which means the funds were released from our platform to the payment processor at that time. Once a payout reaches the processor, the final timing depends on the bank’s processing schedule, which can vary and may take additional business days.

If you still don’t see the funds reflected in your account, we encourage you to contact our support team directly so we can review your payout details with you. We’re happy to help clarify anything further.

Bewertet mit 5 von 5 Sternen

I have a great time here and DORA is…

I have a great time here and DORA is the sweetest ☺️

21. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Hi Nicole, we love to know that Dora was a great help to you and that you are enjoying your time with Casino Click!
Keep having fun playing :)

Bewertet mit 1 von 5 Sternen

I fell for it

I won a very small amount, decided to cash out via gift card, just refused to process it, kept telling me it needed to be reviewed. Eventually I just got a little buzzed one night, decided to cancel it. Caught a wave of dead spins you only hear about. But, I did finally get the bonus after a few hundred spins, 4 dollar spins, my bonus paid...$3.50...haahhahahahaha. Don't pay timely and completely dry RTP. Avoid like the plague. They also refuse to fully close my account, passing me off to a myriad of departments.

14. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Casino Click

Thank you for sharing your experience. We’re sorry to hear about the frustration you’ve described.

Requests related to redemptions, account status, and account closure can only be reviewed and handled by our Customer Support team for security and verification reasons. These matters cannot be resolved through public review platforms.

We kindly ask that you contact Customer Support directly so they can review your account, address your redemption status, and assist with closing your account if that is still your request.

We appreciate your feedback and the opportunity to assist.

Bewertet mit 3 von 5 Sternen

I love playing on this site

I love playing on this site! The first redemption I made was quick and easy. This time though it’s been difficult. It was approved in the 22nd and I have yet to get it. The person I talked to said it was already sent to me. I sent them a screenshot of my bank statement to prove that i did not receive it. Instead they took out $49.99 and then refunded it when they realized they made a mistake.

13. Jänner 2026
Bewertung ohne vorherige Einladung
Casino Click-Logo

Antwort von Casino Click

Thank you for your feedback and for being a valued player. We’re sorry for the confusion regarding your recent redemption.

Payment and transaction issues can only be reviewed by our Customer Support team, as they have access to detailed account and payment records. Please continue working with them so they can confirm the status of your payout and resolve this fully.

We appreciate your patience and thank you for bringing this to our attention.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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