Caterkwik Ltd Bewertungen 

Excellent customer service from start to finish everything they said that they would do they did thank you.
And a big thumbs up for Courtney

Placed an order for an in-stock glass washer on 19th May, patiently waited for it to be delivered only to be told today that they sold it to another customer, never told me about it and now cannot deliver anything next day for my event this friday. Utterly appalling customer service. Joel told me that sometimes this happens and that the order was lost... Customer Service is non existent.

Excellent service from CATER-KWIK, my Bottle Cooler stopped working after 8 years, the Refrigeration Engineer I called advised on getting a new cooler as there were a few faults and repair and replacement would be round about the same cost.

I looked on line an found CATER-KWIK

Supplied the same model so spoke to Jack Hampshire a Solutions Coordinator who was extremely helpful and very professional as I was dealing with a supplier to the commercial trade and I was a private buyer. He organised the purchase and I received confirmation from the MD Matthew Mayvers.

I’d requested the old model be taken away and paid a reasonable charge for this service, however later the Refrigeration Engineer called and asked if he could have the old model for training purposes. As normally only dealing with the domestic market he was unfamiliar with more commercial models.

I called once again and requested if I could have a refund and once again excellent service Charlotte Fay who arranged the repayment without any fuss.

I was notified of day and time of delivery and it arrived as promised; the Refrigeration Engineer arrived an hour later set the cooler in place and it now operates as it should.

I also dealt with other members of the CATER-KWIK Team who I do not have names for, but needless to say I received the same excellent service from all staff.

Pleased it got sorted before this heatwave as we once again have cold beer from the bar.

Thank You, Peter

Super fast delivery and the value for money is brilliant as great quality products. Will always buy my horse cleaning products from here and no where else! ✨️✨️✨️✨️✨️

Bought couple of commercial catering equipment. Electrolux pass through dishwasher as well and some hot water issues, machine was still under warranty, engineer turned up twice and not told me any thing. Fixed and received £ 357 invoice. Same issue again, called them and now they said warranty now expired. I asked why did you charged me when it was under warranty, engineer said it was clogged and not cleaned. Not true. Paid invoice and ask them to send engineer, sent me quote £200 call out charge and more , day light robbery. Never going to use them again.

CaterKwik explained exactly what was going to happen on the delivery step by step, and then the 3rd party supplier/local delivery team lived up to expectations - which is very rare these days! We have an awkward unit to get to, and as a charity we rely on volunteers to help us with large deliveries, I was able to call the customer service team and explain our location, which was then passed on to the delivery men. Everything was easy and the quality of the freezer we purchased is great.

Very good experience. Easy to order & fast shipping. The glasses are beautiful highly recommend

Excellent service as always. Prices good, efficient service and delivery

Purchased a Glasswasher it worked for 1 morning and then showed fault lights and would not work phoned and was advised no engineers were available waited from Friday to Monday phoned again on Monday to be advised no engineers were available for 7 days. Poor service on a brand new glassware do not use this company

Website was informative and item was reasonably priced. Arrived quickly, was well packaged and was in perfect condition.

Would definitely recommend this product and company.

I have used Caterkwik twice in recent weeks, on both occasions they actually had the stock which many online companies do not and I received both orders fairly quickly.
Prices are competitive, very happy.
Whatever you are doing, keep doing it guys.
Lee

What a brilliant team of people to work with. I adjusted my order a few times, and they sorted it very willingly. Excellent items at competitive prices too. Will certainly be using them in the future.

This was our second purchase (a commercial freezer) for our school kitchen. The whole experience (price, purchase, delivery, communications) was very good. Recommended.

Good product excellent value for money

Excellent communication, and Fridge delivered very well packaged and at great price - I will use again - This company care about their customers

Excellent fast delivery

Send me a wrong item and make me headache

Easy to deal with, the product arrived in the estimated time.

Is very good company I have order microwave and I want to change the equipment next day thanks