Website is so easy and comprehensive. Telephone support was on hand and despite DPD not fulfilling their part of the bargain, Chapel interiors were really helpful in tracking the paint down and all w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fantastic reliable service, phoned through for an order, They mixed up a certain colour of paint for me in minutes. It was waiting for me to pick up there and then. Great friendly customer service, re... Mehr ansehen
Great experience and would definitely use them again. Cannot fault the customer service received especially by Jade. We ordered 14 pots of paint and even though they were very well packed 2 arrived da... Mehr ansehen
This company offered the paint I wanted at a notably lower price than its competitors. Stupidly, I ordered 5L of the wrong colour, but Jade in customer services promptly rectified my issue and swapped... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Chapel Interiors is a proud family-run independent business with over 40 years of experience. Based in the heart of Wilmslow, our store has grown from a passion for premium paints and designer wallpapers, combined with a genuine commitment to outstanding customer service. Now run by a husband and wife team, we’re dedicated to helping our customers create beautiful interiors tailored to their individual needs and personal style. We take pride in our expert product knowledge and the time we spend with every customer whether you're embarking on a full home renovation or just refreshing a single room, we're here to help at every step.
Kontaktinformationen
33 Chapel Lane, SK9 5HW, Wilmslow, Vereinigtes Königreich
- 01619600348
- info@chapelinteriors.co.uk
- chapelinteriors.co.uk
4,4
Hervorragend
53 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Excellent. I ordered one Mylands and One Little Greene. Both were delivered quickly. My query was rapidly answered and acted upon. Id buy again.
27. November 2025
Bewertung ohne vorherige Einladung
Amazing customer service!!
Amazing customer service!!! Really helpful staff over the phone and unbelievable delivery speed
18. November 2025
Bewertung ohne vorherige Einladung
I would highly recommend chapel…
I would highly recommend chapel interiors. Their service is second to none. Speedy service. I always use them now for my paint purchases.
5. November 2025
Bewertung ohne vorherige Einladung
Excellent price
Excellent price
Fast delivery
Great products
29. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent service
Easy ordering process and very fast delivery at the best price!
14. Oktober 2025
Bewertung ohne vorherige Einladung
Fab Service
Paint delivered the next day after order was placed - website easy to navigate with lots of choice and discount codes available for use. Highly recommend.
8. Oktober 2025
Bewertung ohne vorherige Einladung
fast delivery and beautiful paint
Very fast delivery and the paint colour we bought was so beautiful! Highly recommend Chapel Interiors!
4. Oktober 2025
Bewertung ohne vorherige Einladung
Chapel Interiors, a 6 star experience
I have just been provided with exemplary customer service and problem solving by a Lady called Jade at Chapel Interiors, Wilmslow. I am based in the New Forest just outside Southampton. We experienced some paint and wallpaper manufacturer issues which were all sorted quickly and efficiently by Jade who kept me fully informed and ensured prompt deliveries. This quality of service is very hard to find and so i give a very strong recommendation to contact Chapel Interiors Wilmslow for excellent customer service.
18. September 2025
Bewertung ohne vorherige Einladung
Chapel Interiors
This was the first time I have ordered from Chapel Interiors and it was a great experience. They had 10% off Little Greene wallpaper which was a really good saving, also quick free delivery.
29. August 2025
Bewertung ohne vorherige Einladung
Excellent service.
Excellent. My items arrived quickly and very well packaged. Highly recommend
24. August 2025
Bewertung ohne vorherige Einladung
Very helpful
Very helpful - swift delivery by courteous delivery company.
11. August 2025
Bewertung ohne vorherige Einladung
Always buy my Little Green Paint here
Always buy my Little Green Paint here, best price and even the free delivery is super quick.
Great service.
15. August 2025
Bewertung ohne vorherige Einladung
Great service
This is the second time I used Chapel Interiors to purchase The Greene Company paint and the service has been amazing. I enjoyed the 10% discount and the delivery was quick and with no issues.
3. August 2025
Bewertung ohne vorherige Einladung
Don’t bother with faster delivery
Not good. Ordered with faster delivery on a weekend - paint arrived midday on Wednesday. Customer service couldn’t care less - no follow up to see if everything was ok
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chapel Interiors
Good afternoon,
Thank you for your feedback, and we’re truly sorry to hear you were disappointed with the delivery timing. We completely understand how frustrating it is when something arrives later than you expected.
Just to explain, our 'Express 1–2 Business Days' service works from the next working day. This means that any orders placed over the weekend are processed on Monday, with delivery following in 1–2 working days. We’re sorry if this wasn’t made clear at checkout, we’ll review our wording to avoid future confusion.
We always aim to get orders to our customers as quickly as possible, and we’ll take your comments on board to improve both our communication and service. If there’s anything else we can help with, please don’t hesitate to contact us.
Kind regards,
The Chapel Interiors Team
Excellent company to buy with
Excellent company to buy with. I bought paint and wallpaper paste. Arrived so quickly and very well packaged. I’d recommend them.
4. August 2025
Bewertung ohne vorherige Einladung
Very helpful and knowledgeable
Very helpful, pleasant and knowledgeable. Prompt delivery. Will definitely buy from Chapel Interiors again. Thank you!
7. August 2025
Bewertung ohne vorherige Einladung
Excellent experience
Excellent experience, good price and very quick delivery. Thank you very much to all at Chapel at Interiors
31. Juli 2025
Bewertung ohne vorherige Einladung
I would just be mindful that if you buy…
I would just be mindful that if you buy paint from them in my case I bought quarter quarts grey instead of quarter grey. The paint tin was not opened and I hadn’t even taken it out of the box because I saw the delivery note and I contacted them to advise that the paint is Made to order and cannot be returned. I was not aware of this and I do not believe it is identified when ordered.
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Chapel Interiors
Good Morning,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it can be to order the wrong shade, especially when the product hasn’t been opened, and we’re very sorry we weren’t able to offer a return in this case.
Due to the extensive colour palettes offered by designer paint brands, including Zoffany, all paints are mixed to order. This is standard practice across the industry and means the products are classed as bespoke, which unfortunately makes them non-returnable once mixed.
We do our absolute best to communicate this clearly by including our returns policy on every product page and throughout the website, but we’re sorry to hear this wasn’t clear during your ordering process. We will take your comments on board as we continually work to improve clarity and the customer experience.
Once again, we’re extremely sorry for the disappointment caused, and we do appreciate you taking the time to share your feedback.
Warm regards,
The Chapel Interiors Team
I bought four paint bottles from them
I bought four paint bottles from them, one of which arrived, and I'm still waiting for the other three. Keep calling them. They will tell you they will update you by email or phone, but you will never get the answer. Now, two weeks later, still nothing has come. Avoid this irresponsible company if you are a contractor or doing something that needs to follow a timeline.
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Chapel Interiors
Good Morning,
Thank you for your feedback, and we're genuinely sorry to hear about your experience.
We’d like to clarify that Fired Earth paints are shipped directly by the brand and not mixed or dispatched from our store, which unfortunately limits the control we have over the shipping and fulfillment process. That said, we absolutely understand how important timely delivery is, especially for contractors or projects working to a schedule and we’re sorry this delay has caused inconvenience.
We do our best to keep customers updated as soon as we receive any information from the supplier, and we’re sorry that our communication did not meet your expectations on this occasion. Your experience clearly fell short of the service we aim to provide, and for that, we sincerely apologise.
Warm regards,
The Chapel Interiors Team
Great price and super-fast delivery
I was searching on google for HAMMERITE paint and all of the resulting companies (a) only had smaller size cans and (b) were very expensive. Chapel interiors were one of the few that had the 1 litre tin and the price was excellent - in fact most companies were charging the same price for much smaller tins of this paint.
They processed my order and shipped the tin very quickly and it arrived earlier than predicted .
Great company to do business with 😎
5. April 2025
Bewertung ohne vorherige Einladung
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