From the moment Charlotte entered our house we felt well looked after. She took care of all our worries and anxieties about the comfort we needed due to our disabilities, I personally felt at ease exp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When Joe came i explained my financial situation, he was understanding, empathetic and reassuring. He went through all the options and came up with a suitable bed that was very close to my budget. T... Mehr ansehen
Very reliable service from the visit to choose the recliner required to delivery. Called when then said they would, delivery guys Danny & Stuart called beforehand and were there at the times stated... Mehr ansehen
Unternehmen hat geantwortet
My dad had a chair delivered a couple of weeks ago by Charterhouse. He has been very pleased with them from start to finish. They’ve been prompt, helpful and easy to deal with throughout. He wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Charterhouse Mobility, 7-10 Ticehurst Yards, IP30 9PH, BURY ST. EDMUNDS, Vereinigtes Königreich
- 01284 510 010
- info@charterhousemobility.com
- charterhousemobility.com
4,8
Hervorragend
348 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Helpful, friendly representative…
The representative Henry was very helpful. He showed us a demonstration chair and carefully explained the riser recliner workings and went through the health benefits.
He measured the customer and explained why and what difference it would make.
The customer has a learning disability and Henry was very ‘kind and understanding’. He was happy to explain things again and answer questions.
He was also very friendly which helped her relax.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your lovely review regarding the furniture demonstration with Henry. We're very grateful that you've taken the time to share how helpful, kind and understanding Henry has been and we trust that the customer will be delighted with her new furniture.
Best regards,
From all at Charterhouse Mobility
Excellent service
Excellent service, could not fault it! Thanks to Wayne and Dave for the experience.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your lovely review regarding the service you've received. Our delivery and installation team will be delighted to hear your comments and we'll certainly pass on your kind words to them.
Best regards,
The Charterhouse Team
Joe came to demonstrate the electric…
Joe came to demonstrate the electric beds and mattress options. We are now eagerly awaiting our new bed to arrive and are looking forward to an amazing nights sleep.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your 5 star review! We trust that you'll be delighted with your new bespoke adjustable bed and if we can be of assistance in the future, please do not hesitate to get in touch. We are always here to help.
Best regards,
The Charterhouse Team
Just had my new recliner chair…
Just had my new recliner chair delivered this morning by two lovely guys so polite so helpful,ran through how the chair works made sure I was happy with if ,then they asked if they could help to move our furniture around to suit the new chair,what a lovely couple of men ,thank you so much for your lovely manner and helpfulness,
Janet and John
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your feedback regarding the delivery of your new riser recliner chair. Our delivery and installation team takes great pride in providing the best possible service and we greatly appreciate your comments regarding how polite and helpful they have been.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Expensive but we're worth it
Expensive but we're worth it. Great sales pitch very good at demonstrating.
Two lovely guys dan and another guy. Arrived on time, polite. Tidy.
Very comfortable bed
Had to order bed lever but this was organised within the week
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
We are thrilled to hear how happy you are with the service and furniture you've received from Charterhouse Mobility.
Thank you very much for your feedback.
Best regards,
From all at Charterhouse Mobility
A great experience for my 80 year old…
A great experience for my 80 year old mum. Nothing was too much trouble and real care was taken to ensure she was happy and comfortable with the process with as many questions as needed being answered. On the day of delivery both Wayne and Danny were patient and took so much care with the space being so tight to ensure the bed was installed and ready for use - a great company to deal with
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review. It means a great deal to us all to know that the entire process with Charterhouse Mobility has been a great experience for your mum. Wayne and Danny will be delighted to hear your kind words and we'll certainly pass on your feedback to them.
Best regards,
From all at Charterhouse
In all I have been happy with the…
In all I have been happy with the service, from Henry coming and showing us a Demo, to Jack keep us informed regarding the delivery and Wayne and Danny who delivered and set up the bed. Thank you all.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your 5 star review. At Charterhouse Mobility, we aim to deliver the best possible experience for our customers and we're delighted to hear how happy you've been with the service we've provided.
Best regards,
From all at Charterhouse Mobility
Although I gave a bad review previously…
Although I gave a bad review previously once I spoke with Tom and my problem was sorted my Rise Recliner arrived today. And have to say I am delighted with the design which is a far better design than the one I already have .The delivery team were excellent cannot praise them enough great advert for this business .The only reason they lost one star was when I was dealing with the second girl on the phone she had an attitude problem everyone else was 5 star from salesman till delivery team.Just a little update to my review just like to thank Tom for the Kind Gesture I received today along with my receipt Thankyou Charterhouse
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
We're delighted to hear how pleased you are with your new riser recliner chair.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Gr great delivery by Danny and Wayne…
Gr great delivery by Danny and Wayne highly recommend very professional service
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your positive feedback regarding the professionalism of our delivery team. We greatly appreciate you taking the time to leave a review.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Saw Ray for a new chair for my mum
Saw Ray for a new chair for my mum. He was very knowledgable, polite and was able to help us select the perfect chair for my mum. Highly recommend them!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review! We're so pleased to hear that with Ray's help and knowledge, you've been able to choose the perfect chair for your mum.
We trust that your mum will delighted with her new riser recliner chair and if we can be of assistance in the future, please do not hesitate to get in touch. We are always here to help.
Best regards,
The Charterhouse Team
Fantastic delivery by Danny and Wayne
Fantastic delivery by Danny and Wayne, who delivered my mums new bed. They went above and beyond and even hoovered the floor before building the new bed! Danny explained all the controls very well and was very patient with my mum. Nicest delivery drivers I've ever met - nothing was too much trouble. Would definitely recommend Charterhouse to anybody - from start to finish, a great experience!!!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear how happy you are with the service we've provided from start to finish! Our goal is to provide our customers with the best possible experience, and we know how much Danny and Wayne will appreciate your kind words.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Danny & Wayne great service
Danny & Wayne great service, lovely guys
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your review regarding the delivery of your bespoke furniture. The installation team will be delighted to receive your feedback and we'll certainly pass on your kind words to them.
Best regards,
The Charterhouse Team
Delivery was prompt and efficient
Delivery was prompt and efficient. The guys were very helpful and obliging. The remote was well explained to my 100 year old Mum and she was happy using it, in fact having great fun!
Thanks
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your review regarding the delivery of your mum's new furniture. We are thrilled to hear how pleased you are with the installation team and it's wonderful to know that she's having great fun using it!
Thanks again for your feedback, it is much appreciated.
Best regards,
The Charterhouse Team
From Henry Wayne Danny
From Henry Wayne Danny, selling putting together the bed excellent . Does what it says so first night here we go
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your review! We're so pleased to hear how happy you are with the service you've received, from your furniture demonstration with Henry to the installation of your adjustable bed by Wayne and Danny.
Best regards,
The Charterhouse Team
I've never experienced anything so…
I've never experienced anything so brilliant in my life! The most amazing thing about my experience was how understanding, and patient Aaron was. I'm so pleased with my purchase, and I will be recommending this company with very high praise. You have made me very happy.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
We are thrilled to hear how happy you are with the service you've received. We know how much Aaron will appreciate your feedback and we'll certainly pass on your kind words to him.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
We had a chair delivered this week and…
We had a chair delivered this week and the salesman (Ed) was so friendly, helpful and understanding and the delivery team (Stanley and Danny) couldn't have been more obliging. Ed informed us of everything we needed to know and did not push us in any way. Really to be recommended.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for taking the time to leave a 5 star review. We're delighted to hear how helpful and understanding Ed and the delivery team have been and how pleased you are with your new chair and the service we've provided.
Thank you for choosing Charterhouse Mobility and please do not hesitate to get in touch if we can be of assistance in the future.
Best regards,
The Charterhouse Team
Aaron is a superstar
Aaron was very supportive, pleasant and informative. He explained things clearly and made sure I understood all instructions regarding the chair. He was absolute superstar in all aspects, an asset to the company. Highly recommended.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you for your positive feedback regarding your recent riser recliner chair demonstration with Aaron. We are delighted to hear about your excellent experience and greatly appreciate you noting how supportive, pleasant and informative Aaron has been.
We hope you enjoy the comfort and support of your bespoke riser recliner chair, and if we can be of assistance in the future, please do not hesitate to get in touch.
Best regards,
From all at Charterhouse Mobility
I was very impressed with your young…
I was very impressed with your young salesman performance .Billy was highly exceptional In what he was obviously highly trained to do .He was kind and helpful in all questions in which I asked him about .very polite and gentlemanly .Highly recommend him ,you have a star working for your company.If it was monetary possible I would have bought the whole suite.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your feedback regarding your furniture demonstration with Billy. We're delighted to hear how impressed you were and greatly appreciate you sharing how polite, kind and helpful Billy has been. We'll certainly pass on your kind words to him!
Best regards,
From all at Charterhouse Mobility
I ordered a chair
I ordered a chair, and the salesman came from there, and there was no pressure. He said it would be around 4-8 weeks, and it was ready for delivery. The delivery men were really good; they were cheerful, cleared up the package, and made sure I knew how to operate it. This is a good company to order from.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for taking the time to leave a 5 star review. At Charterhouse Mobility, we aim to provide our customers with the best possible experience from start to finish and we're delighted to hear how pleased you are with the service we've provided.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Great Company
I have meet this lovely Aron today who explained to us about the mobility 🛏️ for my needs and requirements. Aron was absolutely fantastic and he knows his product knowledge I would highly recommend Aron to demonstrate. He is truly pleasant and felt no pressure to decide
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for providing such lovely feedback regarding your furniture demonstration with Aron. We greatly appreciate you taking the time to leave a review and if we can be of assistance in the future, please do not hesitate to get in touch.
Best regards,
The Charterhouse Team
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