From the moment Charlotte entered our house we felt well looked after. She took care of all our worries and anxieties about the comfort we needed due to our disabilities, I personally felt at ease exp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When Joe came i explained my financial situation, he was understanding, empathetic and reassuring. He went through all the options and came up with a suitable bed that was very close to my budget. T... Mehr ansehen
Very reliable service from the visit to choose the recliner required to delivery. Called when then said they would, delivery guys Danny & Stuart called beforehand and were there at the times stated... Mehr ansehen
Unternehmen hat geantwortet
My dad had a chair delivered a couple of weeks ago by Charterhouse. He has been very pleased with them from start to finish. They’ve been prompt, helpful and easy to deal with throughout. He wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Charterhouse Mobility, 7-10 Ticehurst Yards, IP30 9PH, BURY ST. EDMUNDS, Vereinigtes Königreich
- 01284 510 010
- info@charterhousemobility.com
- charterhousemobility.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
The delivery man rang me to ler me know…
The delivery man rang me to ler me know what time they would arrive .Upon arrival the delivery man introduced himself they both removed their shoes my new chair was all assembled within 10 _15 minutes all tested he then got me to sit in the chair explained all the controls & got me to try the chair out from the lady that first came out to ordering the chair was excellent it was also put down as urgent as im due to have a operation in the next two months it was all done & delivered in 6 weeks i cannot fault this company they are all so friendly im so glad i chose Charterhouse Mobility one happy customer 10/10

Antwort von Charterhouse Mobility
Very friendly people, excellent service
We bought a second hand scooter from the showroom Fantastic service, i emailed customer service to see if a handbook for the scooter could be sent out, this was posted the very next day. Would highly recommend
Charlotte was very polite and helpfull…
Charlotte was very polite and helpfull,she answered all our questions and gave us advice on the questions we didnt think to ask.
We would both be happy to recomend your company to any of our friends who may need your support in the future.

Antwort von Charterhouse Mobility
Aron was very helpful and medically…
Aron was very helpful and medically knowledgeable. It has been a very easy transition for my friend to purchase a bed.

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Aron was professional & so friendly
Aron was professional, respectful & a well of knowledge.
At no point did we feel we were being sold to. He simply ensured that we received all the information we needed which enabled us to make an informed decision.
Here's to great night sleeping! Courtesy of Aron @CharterHouseMobility

Antwort von Charterhouse Mobility
Alan from Charterhouse mobility
Alan from Charterhouse mobility, came and demonstrated an electric adjustable bed with the option of massage function. Me and my husband were very impressed with Alan’s knowledge and understanding, he’d been doing the job for 30 odd years!
Nothing was too much trouble and he was patient, didn’t rush us at all and importantly, he was very sincere and understood my needs perfectly!
He explained thoroughly, how and why the bed would make a huge difference to not only my sleep but my quality of life also. It all made sense! He explained how the body works and what was needed to help my body get into the correct position for maximum benefit and how that, along with the massage function helps blood flow, which in turn helps all the muscles and joints benefit from oxygen intake and lubrication of the joints, which help to reduce pain and swelling, as does being able to elevate the legs. He also demonstrated this to me whilst I was on the adjustable bed by raising the head and foot end of the bed, into the correct position for me and I found my sciatica and joint pain ease immediately, then after a while, he lowered both ends and all my pain returned immediately!!
He then demonstrated the varying massage functions, which were so soothing and relaxing, that I could have gone to sleep there and then!
Alan took his time explaining everything and answering my questions. He showed me their brochure and the huge variety of material and colour options and made absolutely sure that I was happy with the options that I eventually chose.
This company offers a five year warranty and £375 off your purchase, if they take your old bed away.
The beds are made in the UK and the motor for the bed is made in Germany.
I really couldn’t fault anything and I am so happy that I got them in for a demonstration, as I thought the company I tried prior to this was good but Charterhouse really took the biscuit and therefore, I highly recommend them 100 percent!
Right from the initial contact with Thomas on Friday to make the appointment, through to the demonstration from Alan 3 days later on the Monday, every one I had contact with were polite, professional, friendly and knowledgeable.
Many thanks to you Alan, when my hubby needs one of these, we’ll be coming back to YOU!🙏💜✨

Antwort von Charterhouse Mobility
Rise and recliner demonstration
The demonstrator Aaron was very personable and knowledgeable. He showed great patience with my 95 year old father. The visit of over 2 hours was probably too long for my father’s age and powers of concentration

Antwort von Charterhouse Mobility
Charterhouse Mobility Excellent
Charterhouse staff were excellent on the phone or in person. The bed is first class we are so happy with it and would recommend Charterhouse as a first class family business.
Edward Earle MBE

Antwort von Charterhouse Mobility
Aron was here on thursday 22 jan was…
Aron was here on thursday 22 jan was polite and friendly great to chat with thanks aron susan

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Excellent service
Excellent service, Henry was very informative and helpful. A great experience. Thank you.

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Kieran and Ben delivered mums chair…
Kieran and Ben delivered mums chair today, I am so grateful for the time they spent with mum. Kieran was very friendly, took his time to explain everything, at mum pace. We are so grateful to have considerate delivery drivers. He even made mum laugh. Well done guys you were amazing 🤩

Antwort von Charterhouse Mobility
Fantastic experience using this…
Fantastic experience using this company. Great product and great support, would happily recommend to friends and family.

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Kiran and Ben
Kiran and ben? Were polite, friendly and helpful. Put the bed up smoothly and efficiently, and were careful to explain everything to me. Took articles away carefully. A pleasure th have them in the house

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Charter house mobilty
Jack & kieran excellent
From a family run company.
Delivered my chair extremely careful two charming men &very caring ,with a professional approach.
Also Ed who came originally too advise me very nice gentleman
Infact whenever i phoned their office all the staff very nice. I would recommend this company to anyone
Thelma Oxley

Antwort von Charterhouse Mobility

Antwort von Charterhouse Mobility
Overpriced chair that normally cost…
Overpriced chair that normally cost between £750- £1250 they charged my mum £3000, as it broke and ran out of guarantee, they offered to repair for a staggering £1800 the price of a new chair. This chair also has only two buttons no other functions only up and down. Very expensive, my recommendation go to a local motility centre it will cost so much cheaper.
Demo by Ray - Great Result
We were visited by Ray for a demonstration. Ray explained everything, measured my wife for a perfect tailor made chair.
Really satisfied with the result.

Antwort von Charterhouse Mobility
Jason was not only very professional…
Jason was not only very professional but also a very kind and polite, knowledgeable person. Thank you

Antwort von Charterhouse Mobility
.brilliant demonstration by Aron ,not…
.brilliant demonstration by Aron ,not pushy, very well done, would highly recommend ,listened to our circumstances, Went out of his way to help us,never felt rushed anyone needs a bed try this company.ask for Aron

Antwort von Charterhouse Mobility
Charterhouse bedding
I received my bed promptly and installed professionally by Ben who was very polite and very helpful. He explained clearly how to use the controls, etc..Would definitely recommend the company for those who are thinking of getting electric adjustable bed.
Aloma

Antwort von Charterhouse Mobility
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