Cheddar Bewertungen 563

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Newbie on this platform. Seems fine after going through ID verification. Had been using a different grocery discounted gift card programme previously, but this one seems to offer comparable, if not b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Came across this app, first day had issue but the team were helpful. Cashback appears straightaway on the app compared to others. Minimum balance of £5 before can withdraw. But look forward to saving,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The process of getting giftcards is very simple and I've easily incorporated into my supermarket shopping system (use scan as you go as then you know exactly how much gift card to buy). The gift card... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

There was an issue with my voucher updating, but i contacted the helpline and this was resolved, I added my opinion on how things could be improved and they agreed, but bottom line ....I had a proble... Mehr ansehen

Unternehmensdetails

  1. Cashback-Anbieter
  2. Zahlungsservice

Vom Unternehmen geschrieben

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

563 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 1 von 5 Sternen

Still waiting for them to respond and…

Still waiting for them to respond and refund me the £50 the owe me. I paid for a £50 Asda voucher in November. Which I still haven't received, the voucher they sent me had a balance of £0
Avoid this company so many better cash back sites out there.

17. November 2023
Bewertung ohne vorherige Einladung
Cheddar-Logo

Antwort von Cheddar

Hi Tom,

A sincere thank you for your patience while we deal with this very unique case. I understand our team has been in contact to attempt to rectify the situation, with events occurring outside of our control.

That said, a member of the team will be in contact later today to rectify the situation fully.

We have a new app launching in February 2024 which we hope you'll love!

Thank you again for your patience!

Team Cheddar ✌️

Bewertet mit 2 von 5 Sternen

Painfully Slow Customer Service

Initially sceptical about the app, but have continued to use Cheddar successfully for about 3 months.

The app is easy to use and finally there is a search bar which makes finding retailers easier. The new gift card method takes some time getting used to but the instant cashback is a welcome upside.

My disappointment with Cheddar is with the customer support and actually gaining access to any means of contacting the company. The app makes you go through many links just to find a form to fill in and the website is no different.

On one occasion of using the app I was in the process of completing a £50 gift card order and everything seemed like it had worked, however the Cheddar app never provided my gift card. The issue occurred on 12/12/2024 and we are now into the new year and still I have not received my money back or any communication from the company.

To everyone using the app, be very cautious when making a large purchase.

11/04/24 Update:
The latest update to the Cheddar app has brought many positive user interface improvements, however there are still some parts that need attention.

There still isn't a way for you to remove old payment requests, when speaking to customer service they said it is possible, but still I have not found a way.

Since my original review I have not found any improvement in the overall speed or competencey of the Cheddar customer service team.

1. Jänner 2024
Bewertung ohne vorherige Einladung
Cheddar-Logo

Antwort von Cheddar

Hi,

Thank you again for your patience while we dealt with this unique case. With the gift card proposition being a relatively new feature at the time, we continued to evolve our systems to better manage scenarios like this.

We're happy to highlight this shouldn't happen again and we understand you've had a full refund, as well as a good will gesture for being out of pocket.

Should you have any questions or additional feedback, please do not hesitate to contact us. We have a new app launching in February 2024 which we're sure you'll love!

Thank you once again for your patience!

Team Cheddar ✌️

Bewertet mit 5 von 5 Sternen

I wasn't so sure of this app

I wasn't so sure of this app, however, I tried it a couple of times, and I did get cash back instantly.
However, I always forget to buy gift cards and use them, I wish there was an option that detects your location in partner stores and it gives you a reminder to use it.

17. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Builds up without me looking!

Love this app, between the open banking tracking of purchases (like the Trainline) to buying gift cards for things like my weekly shop the cashback adds up without me noticing.

It might seem like a few pence here and there but it's so worth it when the things you're buying anyway are giving you money back.

21. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great app

Great app. Decent rates of cashback and love that you can get cashback through direct spend and not just through purchasing a gift card. The only one small downside is that the gift card purchased isn’t always immediately available so makes spontaneous spending less possible. Hence deducted a star from what would be a full 5 star review

19. November 2023
Bewertung ohne vorherige Einladung
Cheddar-Logo

Antwort von Cheddar

Hi there,

Thank you for your positive review and valuable feedback!

We're glad you're enjoying the app. We're constantly iterating and working to improve the experience, including faster availability of gift cards.

Be sure to check the app for our latest updates as we are always looking to improve!

Bewertet mit 5 von 5 Sternen

Simple and easy to use and every little counts

So simple to set up and once you get into the routine of it all it is amazing. There are so many gift cards to buy it can change the way you shop significantly. I buy for everyday purchases and as gift cards to easily share with others for presents. I have used this for a year whilst being on a really tight budget and have managed to save enough money to buy my Xmas dinner!

19. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great platform and if you think about…

Great platform and if you think about it, you get cash back just from doing your day to day shopping.
I wish the app allowed users search for company names as currently you can only view categories and you have to scroll through the entire list to see if you can locate a company.

18. November 2023
Bewertung ohne vorherige Einladung
Cheddar-Logo

Antwort von Cheddar

Hi Timea,

Thanks so much for your feedback! We can see this review was from a little while ago, and we're happy to share that company search is now available in the app — so no more endless scrolling! 😊

We’ve also added lots of new features since then, and we’re always working to improve the experience. Really appreciate your support!

Best,

Team Cheddar

Bewertet mit 5 von 5 Sternen

Transactions automatically logged

Great app, easy to use and you can start saving from day one. Intuitive design means that your bank transactions can be automatically linked to save you money without changing your normal spending.

1. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good Cashback percentage on gift cards

Good Cashback percentage on Tesco voucher. However cheddar was better when you received Cashback at Sainsbury’s, Co-op and Tesco. Now it takes ages to get to £5 (minimum amount to cash out) after I’ve reached this I will probably delete the app if it doesn’t improve

14. November 2023
Bewertung ohne vorherige Einladung
Cheddar-Logo

Antwort von Cheddar

Hi Sophie,

I acknowledge this review is from a while ago but we do really appreciate your feedback. Just to note, the £5 minimum withdrawal is actually one of the lowest in the UK market, and we’re proud to offer instant payouts, great cashback rates, and a growing list of brands and opportunities.

We’d truly love for you to stick with us, and we’re always working to improve the experience. Thanks again for your support so far!

Bewertet mit 5 von 5 Sternen

Best app!

Quick easy money! Very simple app, some cash back apps over complicate the process but Cheddar couldn’t be more simple! Excellent app- saving me a small fortune on every day items. Quick turnaround for receiving your cash back too.

17. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cheddar is very easy to use

Cheddar is very easy to use, the automated cash back is just cool!! So far I've also used the Tesco vouchers as well and got my cash back instantly. I even got cash back at MC Donald's. I personally think it's great

18. November 2023
Bewertung ohne vorherige Einladung

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