Chilterndoors Bewertungen 

302
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just had external doors and replacement patio door installed.Cannot speak highly enough of the product or installation team and admin support. Fully intending to return to this company for window rep... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A brilliant experience from start to finish. Having researched the door I wanted myself I got in touch with Louis to ask questions & get an honest opinion on. Lousi was happy to answer all m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recently had a new front door installed by Chiltern Doors and I am very pleased with the final result. The two fitters arrived on time, were very polite and professional throughout, and took... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very happy with service and door. Helpful team with designing and co-ordinating everything. Would recommend, thank you.

Unternehmensdetails

  1. Türenlieferant

Vom Unternehmen geschrieben

We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

302 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,8

Alle Bewertungen

(302)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Lui was rude and insulting and very…

Lui was rude and insulting and very unprofessional. I would think very carefully before buying anything from this company. He is very helpful when making the sale and gives you his telephone number in case you need him, but you can never get hold of him and he never returns the call if you have an issue. I would never buy from this company ever again and would never recommend . Awful customer service .

11. Mai 2026
Bewertung ohne vorherige Einladung
Chilterndoors-Logo

Antwort von Chilterndoors

Thank you for taking the time to leave a review, Claire. We’re genuinely sorry that this is how you feel about your experience.

We installed your Palladio front door around three years ago. At the time of our service visits, your property was still undergoing extensive building works. The door and lock had plaster, dust and building debris over them, and we explained that once the works were complete the door would need a thorough clean, as building materials can affect both the finish and the locking mechanism. You also mentioned water appearing at the bottom of the door. We resealed the door and did everything we could to help, but with the building work still ongoing it wasn’t possible to establish exactly where the water was coming from.

A few years later you contacted us because the locking keeps had started to rust. We asked for photographs and submitted a warranty claim to Palladio on your behalf. During our visit we noticed the door slab had developed a slight bow. The manufacturer’s view was that this was likely caused by the door not being fully double locked on a regular basis, meaning it hadn’t been pulled tightly into the frame over time. Rather than debating the point, we simply ordered a brand new door slab and replaced it for you under your parts warranty.

I also want to address the phone call we had. In all my years working here, I’ve honestly never been spoken to the way I was during that conversation. I barely got the chance to explain anything before being spoken over and accused of being sexist because I asked whether I could speak to your builder or husband, after you had told me they had both looked at the door. I was genuinely taken aback by that accusation. Your husband then called me, we had a calm conversation, arranged a service visit and resolved the issue.

If I’m being honest, after that phone call I came away wishing we’d never supplied the door. Seeing a door that had been left covered in building debris for so long, then being spoken to in that manner, was disappointing. Despite that, we still processed your warranty claim, supplied and fitted a new door slab, and made sure everything was put right.

The reality is that if the door had been kept clean during the building works, with no debris in the lock, and had been fully double locked so it was pulled tightly into the frame each time it was closed, the manufacturer believes the bowing would not have happened. In other words, the entire service visit could very likely have been avoided. Despite that, and despite the way we were spoken to, we still attended, honoured your warranty and resolved the issue for you without argument.

We have thousands of happy customers and pride ourselves on our aftercare. I won’t accept being labelled sexist because it simply isn’t true. I have three daughters and a family full of women who I love and respect enormously.

Looking back, I’m sorry you feel disappointed, and if there was any misunderstanding then I apologise for that. However, I genuinely don’t believe we failed you. We attended when asked, honoured the warranty, replaced the door slab, carried out the service visit and made sure the issue was resolved. I wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Amazing door, great service , superb prices

A brilliant experience from start to finish. Having researched the door I wanted myself I got in touch with Louis to ask questions & get an honest opinion on. Lousi was happy to answer all my questions & there was never any hard sell at any point..Louis presented a number of options & gave the pros & cons of each one so I could make an informed decision.

We purchased a Compdoor due to the technology used, the colour & glass options & the superb pricing.

On the day of fitting 2 fitters arrived & set about their work in a careful & considerate manner. They covered internal flooring, were conscious of making a mess in the front garden from.off cuts & t9ok their time install the door & frame property. At no point did it feel like they were rushing to get to the next job. Their speed, quality & work ethic was second to none, Attention to detail was superb & they really took their time & care in doing a good job.

The fitters cleaned the door, removed all rubbish from my property & explained show the door worked, helped setup the smart tech & answered any questions I had.

I would definitely buy again & will do for our back & garage door based on my experience & quality of service I witnessed today.

Highly recommended

13. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently had a new front door…

I recently had a new front door installed by Chiltern Doors and I am very pleased with the final result.

The two fitters arrived on time, were very polite and professional throughout, and took great care with the installation. They worked carefully, took their time, and made sure everything was properly fitted, sealed and draught-proof before leaving.

The quality of the workmanship was excellent and I am very happy with my new door. Thank you to the installation team for doing such a great job.

Highly recommended.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worth every penny

Great service great guys and Harish was very helpful when choosing my door very helpful thank you very much to Chilterndoors

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Today I had my front door and patio…

Today I had my front door and patio door fitted by Chiltern Doors. The process from start to finish was excellent. The fitters were absolutely fantastic answered questions and cleaned up all the stuff. When finished went through all I needed to know. Highly recommend Lui and his Team at Chiltern Doors

27. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Quality & Great Price

We Had Chilterndoors install our double composite door & two windows, nothing but perfection the team was extremely polite and efficient and cleaned up very well at the end! I cannot recommend these enough and at a great price can’t wait to use you in the future thank you ☺️

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Today Chiltern Doors completed my front…

Today Chiltern Doors completed my front porch enclosure with two composite doors in the middle. It’s great quality product which was fitted with excellent workmanship. Really impressed with the end result. It has given the property a great facelift. Everyone is impressed this new addition.
Highly recommend Chiltern Doors and will use them again.
Thanks to Chiltern Doors for a fantastic job.

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top job, Very happy.

Great communication throughout, and a direct source to discuss options/design elements. Showed up on time as promised, and left the site clean and tidy. Great job, and high quality product. Very happy.

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely delighted with our new front…

Absolutely delighted with our new front door and the outstanding service from Haris and his team. From the very first enquiry, everything was seamless, professional and genuinely customer-focused. Within 30 minutes of contacting them, they had already arranged to come out, measure up and provide a quote.

What really stood out was the honest and thorough approach — there were absolutely no pressure tactics, just clear advice, a full overview of the options and plenty of time to make the right decision.

The installation itself was brilliant. They even came a day earlier than scheduled, fitted the new door perfectly, and left everything spotless by taking away all the waste. The workmanship and attention to detail were top class from start to finish.

We are genuinely so happy with the final result and would highly recommend Chiltern Doors Limited to anyone looking for quality products and exceptional service.

11. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We recently had our front doors fitted…

We recently had our front doors fitted by Chiltern Doors and honestly couldn’t be happier with them. The quality and craftsmanship is incredible, they’ve completely transformed the front of our home and look even better in person than we imagined.

Would absolutely recommend Chiltern Doors to anyone looking for high-end, statement doors with amazing quality and service.
Thank you Lui and the team

8. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Chiltern Doors Birmingham

I recently had my windows and doors replaced and I couldn’t be happier with the results. The team was professional, punctual, and highly skilled. The quality of the products is outstanding, and the installation was seamless with great attention to detail. My home looks refreshed and feels much more secure. Highly recommended! My neigbours have knocked my door to take Chiltern Door Birminghams contact detail as they absoultly love them to. Thank you to Haris and his Team.

1. Mai 2026
Bewertung ohne vorherige Einladung

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