Churnet Valley Railway (1992) PLC Bewertungen 

14 048
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Like being transported back to the last century. All the staff are very professional. Great atmosphere all round. Very impressed with how organised and slick the whole organisation are. 5 Stars al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a lovely nostalgic morning spent on the Churnet Valley Railway. We purchased the "standard travel' tickets which allows us to travel to the end of the line and back again. With hindsight, we sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely wonderful Sunday lunch. We were bought the tickets as a present and it did not disappoint. 3 course lunch was so tasty. Service was fab and the actual journey was great seeing the countrys... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The setting at Froghall station is beautiful. The locomotive and rolling stock magnificent.The staff very friendly,helpful and engaging.We had booked for the cream tea experience.Trip scheduled 1.30-... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sehenswürdigkeit
  2. Frühstückslokal
  3. Englisches Restaurant
  4. Denkmalpflege
  5. Eisenbahngesellschaft

Über Churnet Valley Railway (1992) PLC

Vom Unternehmen geschrieben

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

14 048 Bewertungen

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4,8

Alle Bewertungen

(14 048)

4 431 Bewertungen in den letzten 12 Monaten

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Bewertet mit 3 von 5 Sternen

Seating problems and journey cut short :(

Unfortunately the train was unable to go all the way, due to mechanical problems and had to go back. The cake was lovely and there was a choice of coffee, but we hadn't realised we had to allow time for picking these up from the station. A lot of the carriages had just 2 people and we were a group of 4, so struggled to find somewhere to sit together and ended up at the back of the train in the bigger more enclosed carriages having to share with 2 others, which meant we had no window seats and no table. Had we arrived earlier we probably would have gotten better seats, but this wasn't mentioned on booking.

18. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to provide such detailed feedback regarding your recent journey. We are pleased to hear that you enjoyed the choice of coffee and found the cake to be lovely. However, we are very sorry for the disruptions and inconveniences you experienced. We deeply regret that a mechanical issue prevented the train from completing its full route, forcing an early return. Your feedback is incredibly valuable, and we are sharing your notes with our booking and station teams to ensure our pre-arrival instructions are clearer regarding seating policies and refreshment collection times. Thank you once again for your patience and for helping us improve our guest experience.

Kind regards
Kaaren
01538 360522

Bewertet mit 4 von 5 Sternen

Great experience

Great experience, staff were brilliant food was lovely shame about the engine problem, hope it was fixed for the guests who stayed on for the Ipstones section

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you very much for sharing such a kind review with us. We are absolutely delighted to hear that you had a great experience overall, and that you found our staff to be brilliant and the food lovely. We appreciate your understanding regarding the mechanical issue encountered during your journey. Thank you once again for your patronage and your well-wishes, and we look forward to welcoming you back on board in the near future.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

From beginning to end it was a…

From beginning to end it was a fantastic experience. The cafe staff were lovely and excellent service.The train itself was beautiful and extremely clean and the staff and service brilliant.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Fish and Chip Train 🚂

We had a lovely evening in the Fish and Chip train yesterday. The food was delicious, served from a fish and chip van prior to getting in the train and then we watched the train arrive which was brilliant. I would highly recommend this trip and it was great value for money 💰

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. 
Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

What a lovely nostalgic morning spent…

What a lovely nostalgic morning spent on the Churnet Valley Railway. We purchased the "standard travel' tickets which allows us to travel to the end of the line and back again.
With hindsight, we should have purchased, for a few extra pounds, the "rover" ticket. This allows so much more options to get on and off at the different stations.
We would probably do this next time. All the staff are a bunch of lovely people who are pleased to make your visit enjoyable.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Wonderful evening.

The staff were very friendly and helpful. The locomotive and carriages were beautifully maintained and the cost of our spud and steam trip was very reasonable. Thoroughly recommended.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Great atmosphere

Great atmosphere - station really captured the moment!

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you, please visit us again.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

A warm welcome from staff from start to…

A warm welcome from staff from start to finish.Coffee and cake very nice.
Lovely journey though the valley and even with the engine breaking down still made it a great experience.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 3 von 5 Sternen

The staff were amazing but the train…

The staff were amazing but the train couldn't make it up the hill and we seemed to just sit on a motionless train for ages. Not the best experience

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to share your feedback with us. We are absolutely delighted by your kind words regarding our amazing staff, and I will ensure your compliments are passed along to the team. However, we are very sorry that your journey was disrupted when the train was unable to clear the incline, resulting in an extended stationary delay. We completely understand that sitting on a motionless train for a long period is disappointing and not the experience we intend to provide. Thank you once again for your valuable feedback.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Comfortable and atmospheric environment…

Comfortable and atmospheric environment with excellent friendly service. The meal was very good and not rushed. An enjoyable way to celebrate our 54th wedding anniversary.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Perfect morning on the breakfast train

All the staff on and off the train were really friendly and helpful , the breakfast was delicious, the service was top notch , what a lovely way to spend a morning , we will definitely book another trip soon , thank you x

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

What an excellent experience

What an excellent experience.
Super booking communication.
Great food, service and kind, helpful staff.
Cannot recommend enough. ⭐️⭐️⭐️⭐️⭐️

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Very pleasant experience

Very pleasant experience. We just had the basic ride but we saw the people who were dining on the ride and it looked really nice. Also great bonus that they are dog friendly. Big thumbs up from us over the whole things.

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. 
Kind regards
Kaaren
01538 360522

Bewertet mit 4 von 5 Sternen

Staff were great and friendly

Staff were great and friendly. Food was perfect we had the breakfast and felt the whole trip was value for money but there were several stops of over 15 mins where the train did not move was disappointing. No communication over speaker to advise why it happened so could be improved

19. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you very much for taking the time to share your feedback. We are absolutely delighted to hear that our staff were great and friendly, that your breakfast was perfect, and that you found the overall trip to be excellent value for money. However, we are very sorry for the frustration caused by the multiple delays where the train remained stationary for over 15 minutes. While operational stops can occasionally occur, we firmly believe that our passengers should always be kept well-informed. It is disappointing to hear that no explanation was provided over the speaker system, and we have addressed this communication failure directly with our train crew to ensure updates are given during any future delays. We would love the opportunity to welcome you back for another trip.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Absolutely wonderful Sunday lunch

Absolutely wonderful Sunday lunch. We were bought the tickets as a present and it did not disappoint. 3 course lunch was so tasty. Service was fab and the actual journey was great seeing the countryside. They cater for all types of people and have a special carriage for wheelchair users, although we did not use it. Highly recommend

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

We were three adult ladies who had gone…

We were three adult ladies who had gone on the trip to mark a year since my husband , their dad passed away as he loved steam engines.
We however had never been to Churnet Valley Railway so it was a new experience, and it was an evening train ride which was lovely.
Sadly we missed out on the jacket potato for the train so we had some food in the lovely little cafe, there was a chip van outside in the car park and people did bring them on the train( l would do the same next time)
It was a lovely steam train ride in wonderful scenery and l would definitely recommend to anyone thinking of going.
An absolutely lovely experience that made a sad day a little better.
Staff were lovely, good service in the cafe and the booking process was very easy.

5. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review. It's lovely to hear that we made your day happier & it was a great way to remember their Dad.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Saturday 15th August: Bombay Express Dining Train organised for members of the North Staffs National Trust Association.

North Staffs National Trust Association Bombay Express Lunch - a member's report.

"Well, what a glorious summer’s day it turned out to be. The atmosphere at the Churnet Valley railway station platform was electric. The sound of the vintage hissing steam train adding to the sense of excitement you always experience at a train station.

24 members had travelled to one of Staffordshire’s delightful spots, which was made even more enjoyable with the addition of a steam engine. It was good to be out and about to enjoy a journey as enjoyed for many years by the Victorians. There were a number of smart waiting coaches each one with its own individual name ready to take us on board.

Everyone was determined to enjoy the Bombay Express train, and we weren’t disappointed. The excellent 3-course meal was served by the smartly dressed staff who provided full table service throughout the journey, while the magnificent engine threaded its way through the countryside effortlessly.

Thank you John Pedrazzini for choosing the right venue, the right day, and of course we were blessed with beautiful weather.

Richard Clamp"

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

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