Churnet Valley Railway (1992) PLC Bewertungen 

14 157
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Both of us had a great time ,food was fantastic that's good coming from a ex chef lol , This was a early birthday present for my wife for the 25th ,the only let down was I did ask if the staff could... Mehr ansehen

Bewertet mit 4 von 5 Sternen

A very enjoyable heritage train ride through beautiful countryside on a lovely sunny day - what more can you want? Add a three course lunch in a beautifully restored dining coach and your day is compl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent trip. Lots of volunteer staff around, good tanoy announcements, decent tearooms, clean carriages, and we liked the trolley service on the train. Very dog friendly. Lovely train ride, which t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We chose the lunchtime dining experience for our trip on the Churnet Valley Railway and had a really great day. The online booking process was straightforward and we were warmly greeted when we arrive... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sehenswürdigkeit
  2. Frühstückslokal
  3. Englisches Restaurant
  4. Denkmalpflege
  5. Eisenbahngesellschaft

Über Churnet Valley Railway (1992) PLC

Vom Unternehmen geschrieben

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

14 157 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(14 157)

4 566 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Food was excellent along with service…

Food was excellent along with service in the shop and on the train, everone we met on our journey made it special and also easy to book. An excellent way to spend an evening.

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Birthday surprise

This was a birthday gift for a close friend who is poorly and wheelchair bound 80%of the time.
The night run smoothly and there was no problem with the wheelchair being held at the back of the carriage but close to our table. We were able to take a balloon and and a table decoration.
The food was hot and delicious,and served by very helpful and friendly staff. A very pleasant experience.

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Everything from start to finish ran…

Everything from start to finish ran smoothly everyone was polite & friendly & the food was lovely

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. 
Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Loved it!!

Loved it!!
What an amzing day out! The quality of the food, to the quality of minor details of the internal train.
All the staff are amazing too! Thank you for making the visit fab!
A must experience for all.

12. Juli 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Staff were friendly and cheerful

Staff were friendly and cheerful. We booked for just a return journey, and staff came through the carriage selling delicious bacon and sausage baps. Also snacks and drinks were sold onboard.
A lovely day out with beautiful scenery from the train.
Would recommend this journey.

12. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. 
Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

A great experience

A great experience. The staff were all very pleasant and happy to answer any questions. The service was great along with the breakfast which was faultless. Would definitely do it again.

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Fantastic day

Fantastic day! Absolutely faultless.

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you, please visit us again.

Kind regards
Kaaren
01538 360522

Bewertet mit 4 von 5 Sternen

Railway and buildings in excellent…

Railway and buildings in excellent condition . Polite enthusiastic staff 👍🏽👍🏽

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Dear Linda, thank you very much for taking the time to share your feedback with us. We are absolutely delighted to hear that you found our railway and buildings to be in excellent condition. Maintaining our heritage infrastructure to the highest standards is a true labour of love, and your recognition means a great deal to us. It is also wonderful to know that our polite and enthusiastic staff contributed to your experience; I will be sure to pass your kind words along to the entire team. Thank you once again for your patronage, and we look forward to welcoming you back on board in the near future.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

A great dining experience

The way the trip was organised and the cleanliness of everything was brilliant. Timing of the food was good too so it wasn't too rushed. Everything tasted lovely. Excellent helpful staff both at the station and on the train. A wonderful experience I would highly recommend.

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 3 von 5 Sternen

Unfortunatly half the track ride was…

Unfortunatly half the track ride was not viable. We went hslf way then returned back to station then half way again and returned to station. Spoilt the journey we were expecting
Staff were lovely and attentive to our needs
Carridge seats need repadding

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to share your thoughts with us. We are so glad to hear that our staff took great care of you during your trip! That said, we are really sorry about the seats. We want your journey to be as comfortable as possible, so we are passing your notes straight to our maintenance crew to look into repadding them. We always want to ensure a smooth, relaxing ride. The double journey was necessary to give us enough time to serve all of our dining passengers & the route was revised to reduce the risk of lineside fires. Please travel with us again to enjoy the full line of the Churnet Valley Railway.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Dinner in the valley in little Switzerland

GreatFood and locations and a large 701 wartime engine. Five star customer service from start to finish. One minor "grumble" just need a bit more custard on my apple crumble dessert!

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your lunch trip with us. I'll pass on the custard tip!
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Bewertet mit 5 von 5 Sternen

What a fantastic way to spend a Sunday…

What a fantastic way to spend a Sunday afternoon, Lovely lunch, service was brilliant all the staff work so hard to make the experience special.

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please visit us again soon.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

A wonderful experience

We visited the Churnet Valley Railway to do the Spud & Train - we had a fabulous time. The staff/volunteers were wonderful, helpful and made our day a special memory. The jacket potatoes were super too.
Well done everyone. We will be back.

15. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Great Day

Like being transported back to the last century. All the staff are very professional. Great atmosphere all round. Very impressed with how organised and slick the whole organisation are. 5 Stars all round.
POST REPLY FROM CHURNET VALLEY................
Thanks Kareen
We've starting following on Facebook and look forward to our next visit to one of your many themed trips... Very good experience all round 👏

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

The day was enhanced by the very kind…

The day was enhanced by the very kind and pleasant staff throughout, from the station members through to the train staff, they all certainly completed the enjoyable journey along with the scrumptious meal.
Well done Churnet Valley Railway.

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Bewertet mit 5 von 5 Sternen

My Churnet valley trip

It was very well organised even at the station, tannoy announcements were very clear.
And it was a great experience.
The carriages were very hot but that's not your fault.

12. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review about your trip with us! We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Memorable day out

Excellent organisation and communication throughout. The breakfast was delicious and the service was great . Everyone was extremely friendly too. Thanks for a memorable trip

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to contact us!

Kind regards
Kaaren
01538 360522

Bewertet mit 5 von 5 Sternen

Very relaxing

Very relaxing, really pleasant happy servers.

16. August 2026
Churnet Valley Railway (1992) PLC-Logo

Antwort von Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please visit us again soon.

Kind regards
Kaaren
01538 360522

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