cinch - Corby Warehouse Bewertungen 

Process was very quick and easy. Only complaint is car was delivered with damage to the bonnet which is no being looked at. Also the valet of the car was poor (engine bay notclean a d door sills etc) not what I would expect when spending money on a new car.

Car was supposed to have had 150 point check over. How then did they miss both windscreen wipers having a tear in them. I didn’t notice for 3 weeks as not had to use them and only found out when i used the screen washer. Customer service no use whatsoever. Have had to replace them myself.

I absolutely love my BMW, and now that everything has been sorted, I’m genuinely delighted with the car. It’s been fantastic to drive, and it was definitely worth getting in the end.

However, I can’t write this review without mentioning just how ridiculous my first experience was.

The first BMW I ordered was delayed time after time because of problems with the keys. Every time I thought there was progress, another delay appeared, and nobody seemed able to give me a clear answer or a realistic timeframe. It got to the point where the whole situation became completely absurd. Weeks went by with no real resolution, and I was left wondering whether I would ever receive the car. It honestly felt like nobody was taking ownership of the problem, and as a customer, it was incredibly frustrating and disappointing.

The one person who completely changed my opinion during that experience was Ollie from the cancellation team. He was the first person who genuinely listened, understood how frustrating the situation had become, and treated me like a person rather than just another customer. He was honest, professional and reassuring, and he deserves a huge amount of credit for the way he handled such a difficult situation.

In the end, I ordered a different BMW, and I’m so glad I did. When the car arrived, David Smith was brilliant. He was friendly, knowledgeable and incredibly helpful throughout the handover, making sure everything was as it should be and answering all of my questions. He made the delivery experience exactly how it should have been from the beginning.

Cinch has some fantastic people working for them, but the way my original order was handled simply wasn’t good enough. The delays, the lack of communication and the endless uncertainty turned what should have been an exciting purchase into a stressful experience. Thankfully, Ollie and David Smith restored my confidence, and I now have a car that I absolutely love.

Thank you to Ollie and David Smith for turning a very disappointing experience into a happy ending.

More than happy with my Cinch experience...I am very happy with my purchase..the choices and price ranges were excellent.... the prompt way any queries were dealt with and with the delivery service too...so I am very happy to have been Cinched and would recommend this company to anyone looking to change their car....

Where do I start!….. I purchased and booked in a delivery day to have my new used car delivered, it was advertised at 2024 and 5000 miles on the clock…. Great I thought, something that will last me for a good few years!…. How wrong I was!….

Fast forward to the Tuesday before delivery and I receive an email telling me that a fault had been detected on the car and I will be notified when the fault would be corrected so Thursdays anticipated delivery would be delayed! Fine I thought but red flags began to arise and wave not to mention the sound of alarm bells ringing!

So I gave Cinch the benefit of the doubt but no update, day after day…. They had my money but I had no car (not that I wanted one that already had a problem!)… I rang them on many occasions within a week and all I got was “we have no update, our mechanic has not contacted us, we will let you know when we have an update!”

The frustration grew day after day, eventually I was offered £100 compensation for inconvenience “ok I thought that is better than nothing….” I call cinch again, no update and no sign of any car, I ask for a refund…. While I eventually received a full refund, Cinch then informed me that my £100 refund would not be honoured as I would not be receiving the Car!….

Basically!…. AVOID THIS SHAM OF A COMPANY …. YOU WONT SEE A CAR AND ANY COMPENSATION IS TAKEN AWAY AS SOON AS YOU REQUEST A REFUND BECAUSE OF THEIR INCOMPETENCE!…. WHY SELL CARS THAT DONT WORK!!!! AND DONT RIP AWAY CUSTOMER COMPENSATION BECAUSE THEY TAKE THEIR BUSINESS ELSEWHERE!!! YOU ARE A DISGRACE!!!!

Excellent service, great experience. Thanks George.

Great service and great car
Delivery was excellent, came in time.
I had a mechanic check the car over once I received it and it’s a great car. 100% happy with Cinch

Great experience with Cinch! Smooth comms. Ordered home delivery was well organised. I will definetly consider returning to this dealership.

I would strongly advise not to buy from Cinch, if anything goes wrong with the car there after care support is atrocious. They contact a local garage but then I have not heard back for over 3 days despite chasing. I have bought a car that had tyre warning light come on within 30 miles of leaving, so just needs a new tyre which they have agreed to assess and cover if needed but they are unable to make a booking at a garage. I'm now left with a car I cannot drive until Cinch repair it or to pay for a new tyre myself but Cinch then wonr reimburse the cost.

Car delivered ok. When I asked driver if it drove ok, he replied 'you've got two weeks to return it'. The 200 mile limit is mostly used up by delivery. Not a great start. Front tyres are near legal limit. Brake disks and pads all round will need replacing. Rear tyres are new, cheap, and balanced by the new apprentice... 30g out each! Feels like a very used car at 26k miles. Looking forward to getting it into mercedes to see what else is wrong. All things mentioned are excluded from warranty so pointless endeavour there. Would not purchase from cinch again, especially long distance. Ok if second car shopping but a friend is also buying from cinch. Also used up 200 miles for delivery. Lots wrong and over a week for them to collect and refund. Avoid.

car supplied was not road worthy! solution from Cincj was ring RAC or wait 2 days for a home visit! Cinch aftercare was not good, but selling a car with issues is totally not acceptable

Efficient handover. New car well presented

Good customer service and drop off/exchange of vehicles

Got to say Mario was a great help as I had a bit trouble with v5 from my car and he talked me through what to do

I was stressed trying to sort out the car so spoke to Clare Morgan she was very helpful took the stress from me and made sure I could get the car on the 3rd of August she is a credit to cinch car company and made my experience a lot easier 👍

I was sold a rogue and unsafe vehicle, even though Cinch obviously did not even check rhis out. I decided totake it to my mechanic as I was not sure of the way the car was performing, where he advised me not to drive it at all as there were a substantial number of issues and damage to the vehicle and get it returned immediately.

I advised Xinch about this and tbey did arrange for collection of car and a refund of all payments made

Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple to get in contact and arrange get help especially under warranty

I had a really positive experience with the Cinch Car Warehouse in Corby. My previous car had broken down unexpectedly, so I needed a replacement as quickly as possible due to my long commute to work and because having two cars makes life much easier for my family.

I started looking on the Cinch website and was really impressed with the range of cars available. The search filters made it easy to narrow down exactly what I was looking for, and the PCP finance calculator was particularly helpful for comparing options and working out what was affordable.

Although the warehouse normally requires you to book an appointment to view a specific car, we were hoping to compare a couple of different options. Despite arriving with only one car booked, the team were happy to let us look at two vehicles and even test drive one at short notice. That made a huge difference, as I actually ended up choosing my second option instead.

The finance process was also simple and straightforward. Everything was explained clearly, and while optional extras such as the extended warranty and tyre package were offered, there was absolutely no pressure to buy them. Unlike some other dealerships I’ve visited, the staff weren’t pushy or focused on making a sale. Instead, they genuinely wanted to help me find the right car and get me on the road as efficiently as possible.

A special thank you to Josh, who looked after us throughout the process. He was friendly, knowledgeable and made everything run smoothly from start to finish.

Overall, I’d definitely recommend Cinch Corby to anyone looking for a hassle-free, transparent car-buying experience.

I picked up my car from Cinch Corby and had an issue 20 minutes later. The only offer of help was call the RAC Or wait two days. What sort if company sells you cars that need roadside assistance straightaway?

My wife and I made an appointment on the 29/6/26 at your Corby Warehouse to look at a Hyundai Tucson premium NJ69FYX and take it for a test drive on the same day. When out in the car with the rep we discovered there was a knocking when Brakeing when we got back to the warehouse we were assured by the rep that the knocking would be fixed and the car would be ready to pick up in seven days time. So we duly turned up on the 6th of July and were told all the problems with the car had been fixed and it was safe to drive away so we signed the relevant paperwork and left but as we got less than half a mile down the road we realized that the problem was still there and had not been fixed so we brought the car back immediately. We Were told it would be taken for a test drive by an engineer and then looked at. After a 5-hour! wait we were told there was a problem with the front discs and brake pads and was not safe to be on the road.we were then promised that the problem would be fixed as soon as they got the new parts and give us a call when it would be ready. Then drive home in the part exchanged car .Then by phone we were told it would be a little bit longer because the car needed brake fluid change. Then a few days later we've got another call telling us the ABS sensor needed to be replaced and it would be a few more days then we got another call telling us the offside caliper and near side caliper needed replacing so it would be a few more days longer then we got another call saying that the front engine master cylinder needed to be replaced then we got another call telling us the front engine ABS pump needed to be replaced. This has taken 3 weeks! to get nowhere.The car has also been taxed and insured from 6th July by me Insurance moved over from the part exchange car to new car as you can understand this is very very frustrating. Surely this vehicle would have been tested mechanically and looked at mechanically before it was even put on the forecourt or advertised on your website. Is this the policy of Cinch to sell cars that are unsafe and not road worthy? I am 73 years old and I have bought many cars but I can honestly say this is the worst experience of buying a car I have ever had.I have now cancelled the car and I am still waiting for my refunds.

PS. Have now received refund for the car.
But not my Temporary vehicle insurance for The part exchange car two weeks
My private numberplate which I had put on retention
The inconvenience of moving one car insurance to another then back again This has also been sent to your head office by registered post.
I’m afraid sorry! doesn’t cut it anymore