Cinch Asia Bewertungen 75

customer service is tiptop, very helpful.

The sales rep was very helpful in trying to put the order through. However, the received device was defective (the back cover was dislodged entirely), and I was told to pay up for the repair cost although the fault was already present when I received the device.

The only options I had were to return or pay for the repair. Not a good first time experience.

UPDATE: another rep reached out on the same day to apologize for the negative experience, and clarified that no payment is required for a repair of the faulty device. This is appreciated, but I would urge customers to carefully consider before proceeding to rent older devices from Cinch.

I have been subscribing to Cinch for a few months and I am really happy with my Samsung s24. The customer experience team was really helpful answering all my questions before I committed and the delivery arrived on time.

Really impressed with the excellent customer support and speedy delivery. Subscribing to a device with Cinch was quick, easy, and affordable. Highly recommend!

Received my device within a couple of days. Support staff are friendly and helpful.

the worst finance manager that i spoken to. Call as manager but cant behave. waiting for ceo or any higher management to call me 88896533. i will lay out all the evidence against their so call finance manager. To people outside there. Do not take item from them. When there is problem with the device they cant be bother. so whoevwr the higher management who tead this pls call me.

The system deducts the money on 2 may but show that the phone is on the way but up till 5 may still don’t have any new so I contacted them and they say it’s will take 2 weeks to deliver. In your website show that it’s only take 3 to 5 working day how come I need to wait for 2 week ? It’s was so unfair because the monthly is on the 2nd of the month and yet still haven’t get the phone. Really bad customer service and also the system

Do not pay early
The system locked my phone twice in 2 days as the payment was not reflected in the system . Eventhogh I have uploaded manual payment and updates them it still got lock. Really frustrating

Trying to purchase a Samsung phone. Unfortunately the version I preferred was unavailable.

Nevertheless happy wif the quick replies from Cinch. And will certainly want to look for other items to buy from them.

fake sia. the comments in 5star all bots btw.

Great service! New phones! Excellent customer service! Hope i receive my free gift soon!

Great service, easy to use and good rates to get the newest gadgets. Would highly recommend.

Great new service offered! Allows you to always have the latest devices, or try new devices without committing. They deliver fast, and you are covered with insurance against damage. Cheaper than installment, peace of mind, and lots of flexibility!