Awful Company to use! While working in my home, I found cigarette butts and packaging hidden under my floorboards — they clearly hoped I wouldn't notice. I also found cigarette papers on my window... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Awful Company to use! While working in my home, I found cigarette butts and packaging hidden under my floorboards — they clearly hoped I wouldn't notice. I also found cigarette papers on my window... Mehr ansehen
Unternehmen hat geantwortet
Do you realise just how BRILLIANT Julieann Flower is? She should be named in Dispatches and made an Ambassador
Unternehmen hat geantwortet
I've been trying to get through for months via email and phone. Being ignored it's crazy! I have unfinished work that wasn't completed by consumer energy solutions and I have been just left. When you... Mehr ansehen
Unternehmen hat geantwortet
City Energy network came to us on an emergency call today 27th March 2026a lovely guy called Gareth Walters fixed our boiler in no time at all. The company we had before Consumer energy solutions have... Mehr ansehen
City Energy is on a mission to eradicate fuel poverty and reduce your energy bills. We do this by adopting the latest technology and by putting you - our customers - at the heart of everything we do. We source grant funding for heating, insulation and even flood defenses. We also offer a range of financial products to cover shortfalls between the cost of installing such things for you and the grants we can get or straight forward financing options. Have a look at our website for more information. City Energy Network Limited is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA number is 718868. You can confirm our regulatory status on the FCA's register by visiting the FCA's website www.fca.org.uk or by calling them on 0800 1116768.
Coptic House, 4-5 Mount Stuart Square, CF10 5EE, Cardiff, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had solar panels fitted by City Energy and since discovered that they were installed incorrectly, with wiring left in a dangerous state. I've been chasing for over two months now to get them to come back out, strip and replace the wiring... and still chasing!
Brilliant service - knowledgable, professional and with a smile!
Chanté was great, incredibly communicative beforehand and let me know she was on her way but stuck in traffic! Very friendly and was great at making sure I knew what she was doing and what I needed to do once she was finished. She was a kind and entertaining presence on a dreary rainy day! If only all tradespeople could be like her!
My puppy also loved the attention she got from her too and Chanté made sure to be as careful and respectful as she could to our property whilst she was changing the meters - which was great as one of our walls was delicate!
The lads work through their time here and are good at tidying up after them. Very pleasant workers and they want to do the job well.
They have installed air source heating and insulation and the work has been outstanding I’m so impressed would highly recommend
Fantastic service from Ryszard Slapa - succeeding where other EDF installers have failed. Kept me informed as to what he was doing and triple checked that everything worked before he left.
Extremely happy with the EDF engineer who came to replace our electric metre
Very helpful and a very happy dispersion even our dog thought so too
If only there were more people like that
Chante was a delight from the first call, instantly made me feel at ease as I am very upset with EDF. Chante called the office and tried to make sense of my account issue, for the first time I finally understand what's going on with my meters, out of all engineers that have come out, chante was the only person to go above and beyond to help me who suffers with mental health. She is an asset to EDF
Very friendly and extremely helpful engineer, thank you.
Very efficient and cheerful engineer, Chante. Kept me informed of arrival time and took less than an hour to complete. Thank you.
Liam Knight is an excellent engineer.
He was very competent and undertook his work in a most professional manner.
A friendly and polite man he fully explained what he was doing and made me feel confident in his ability.
A good ambassador for his employer.
Thank you Liam.
She was excellent took her time to explain everything including there could be a problem with the gas because of the distance & 2 walls to connect the gas meter to the electricity meter. She was right & could see we were not happy.
Chante was a Very nice friendly engineer who was most helpful and fast and very efficient great work
The engineer was absolutely brilliant. She came and fitted everything effectively, fully cleaned up including extra bits that weren’t her mess and was great to chat to. She kept me fully updated with everything she was doing and left the kitchen in a better state than when she came. She explained the meter and the app and was knowledgeable and professional.
Very energetic lady who loved my dog. Never felt so relaxed having someone in my home she was amazing. Really nice to talk to and hope she enjoyed the cuppa I made
It was actually nice to have a lady engineer, what a brilliant job, Chantry was very helpful, and she explained everything in great detail, a very nice lady to talk too, top marks, very well recommended top marks
All good! Helpful, efficient and quick! Tidy and clean
Polite, helpful and prompt! As well as being very clear with instructions and speedy.
Colin Reed Of City Energy fixed our gas meter on behalf of EDF energy professional courteous and explained all the steps great job thank you
The engineer that came out to visit me in May came back today which made me feel valued and safe, she managed to get all meters working eventually as Ive been waiting for 4 years for them to be fixed. She has respect and a great bedside manner, knows how to communicate and did everything in front of me keeping me up to date with everything which I believe is important especially at my age (79) and I don't understand these meters, she really took time to explain everything. She's just like a breath of fresh air :)
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