Like mall the others I have tried to get either more information or all the parts needed to get these to work. Cable / charger unit stated as in the box were missing They sent and charged for 2 uni... Mehr ansehen
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Das sagen Bewerter
Similar to the gent below. Ordered an hearing aid for my 80 year old father. Never arrived after 2 weeks so emailing them and no response. To steal from a pensioner is absolutely shocking. Do not o... Mehr ansehen
I retract my previous review. I must have done something to the hearing to make it not work but it is working well again now. As I said before they are very comfortable and unobtrusive and have improv... Mehr ansehen
As with others, ordered one set, charged for two. Nothing received after three weeks and not answering my emails. I have contacted my Bank who have put in a dispute and refunded me. Complete scam.
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Like mall the others I have tried to…
Like mall the others I have tried to get either more information or all the parts needed to get these to work. Cable / charger unit stated as in the box were missing
They sent and charged for 2 units when we ordered just one set and in the end offered 40% discount, which has not been accepted?
I asked for an envelope prepaid to return them and like others this request has been ignored .
I think Trading Standards will be intrested in this scam so that my next port of call.
As with others
As with others, ordered one set, charged for two. Nothing received after three weeks and not answering my emails. I have contacted my Bank who have put in a dispute and refunded me. Complete scam.
Have these and are uncomfortable to…
Have these and are uncomfortable to wear hurt my ears and the sound quality is poor have emailed the company and kept offering me a % back but I wanted a full refund which they state is a 60 day money back guarantee and now i get no response from them 8 times I have emailed them so don’t buy from them told me to send back to china and incurred a £35 handling fee what a joke
Disgusted with these con artists
Similar to the gent below. Ordered an hearing aid for my 80 year old father. Never arrived after 2 weeks so emailing them and no response. To steal from a pensioner is absolutely shocking. Do not order from these they are con artists!!!!
This is a scam
This is a scam, I ordered the hearing aid and got confirmation of the order, I then got the confirmation they had shipped but no hearing aids turned up, the tracking number never up dated so I requested a refund several times via email as this is the only form of contact but had no replies like I said it’s a scam.
The ClarityPro hearing aid is not as described The 100% refund is a lie.
The ClarityPro hearing aid is not as advertised. Neither my wife nor I could fit them in our ears. They advertise a 60day 100% no-quibble refund in their advertising. If you ask to return them, they will offer 20% for you to keep them and then in increasing steps to 40%. When you decline this because they are useless, you will be told to send them tracked to China. If you complain about this, you will probably not get a reply.
Luckily, I have a solicitor's clerk for a wife. Guess the shock they have coming!
I have had a similar experience to all…
I have had a similar experience to all the other reviews - 2 pairs sent and charged for etc. I thought I had done my research before buying and read positive reviews on trustpilot. Sadly not to be true and it wasn't until I tried to return them for a refund the negative reviews came up on my search.
Their ' terms ' state they abide by the trading rules of the UK.. This absolute rubbish which I stated in an email to customer service.
They do amplify sound, particularly for watching TV, but you can't speak with them in as your voice sounds like it's in an echo chamber!
Avoid this company.
Con merchants !!
Actually no stars !!
Wish I had read all these negative reviews before ordering !!
Ordered these, came fairly quickly, far too big to fit in my ears. Emailed immediately and like others reviewing, was politely fobbed off repeatedly. Try different ear pods, try wiggling/pulling your ears to get them to fit. Eventually offered 25% off, then 35%, then 40%. They were dispatched from Cannock, but customer has to return tracked mail to China, and only then is a deduction of £35 for processing mentioned 😡, and dependent on the aids arriving unscathed in China.
Con merchants !!! 😡😡
This is a scam
This is a scam! These are basic amplifiers, they do not reduce unwanted noise. The ordering process is designed so that you end up ordering two by mistake, impossible to get a refund or a discount which was agreed - do not deal wwith these people. The genuine items are available from JD Health Tech.
Trying to return a set ordered by…
Trying to return a set ordered by mistake. Getting fobbed off with offers that I do not want. Worst experience with online shopping ever. No one is willing to help
I sincerely apologise
I retract my previous review. I must have done something to the hearing to make it not work but it is working well again now. As I said before they are very comfortable and unobtrusive and have improved my hearing well. This is much better than the hearing aid that Boots quoted me £800 for
Advertised 100% refund is a lie.
The hearing aids stopped charging . Their advert says 100% refund and they are trying to charge me a £35 handling fee. They are dragging out settling this I believe they are waiting until they have sold out and then will just ignore me.
Yet another rip off
These hearing aids were too big for me so I started the return process. This company offers a 100% refund if not satisfied THEY LIE I was offered 40% of my money back which I am still waiting for also I get to keep the hearing aids to put in a cupboard and collect dust because they aren’t any good to me. And after a few weeks I am still waiting. Do not order from this company
Please dont purchase
I am afraid this is a scam and if you are proposing to purchase please don,t. I have lost over £100 to these fraudsters.Others commenting have had a similar experience but in my case I was sent two pairs and charged for both. I have attempted to seek compensation throgh my credit card company without success.. Any refund is less £35 (supposed sanitation)although one pair was in a box and enclosed in cellophane. The return address quoted on the parcel label has nothing to do with this company, there is no phone contact and you are dealing with AI. Speaks well of facebook that the advertising still continues. If you have been unlucky and already purchased you will have heard from Susan at Claritypro. I suppose the box on the deask needed a name. It unfortunately adds authenticity. People behind this outfit unfortunatel fit the description of scum of the earth
Really no star!!
Really no star!!! Purchased online with the guarantee stated - no hassle no questions asked full refund. Couldnt get the hearing aids to stay in my ears. Advice from email to company stated “ try different ear tips and pulling at my ears to get them into my ears”. Requested refund. Reply from company suggested more manouvering of my ears and again try different ear tips. Emailed them back stating already tried this and again requested full refund as per advert. Was offered 25%. I refused and repeated my request as before. Was then offered 35%
Again I refused! Finally offered 40%!!! Didnt even bother replying to that!! Convinced I was speaking to AI and not a person. Am going to contact the Advertising Standards Agency regarding their fraudulent refund guarantee!! Ive given up getting my money back but hopefully this review will stop someone else losing their £69 to these fraudsters!!!
This company is a joke to say the least…
This company is a joke to say the least 😡 ordered hearing aids and they did not work just like the sound of the sea/wind could not keep them in as they have me an earache and headache 😡 send back to China tracked £35 handling fee so where is the 100% guaranteed money back then 😡 please do not buy these aids 😡😡
Do not purchase
Do not purchase, they probably won’t suit you and you CANNOT return them. The return is to china with a £35 charge as a handling fee, as for the offer of 40% I’m still waiting!!! Many emails sent and all replies are AI generated, haven’t had one reply from a human.
DO NOT PURCHASE
Terrible company
Terrible company. Shocking product and when asked for refund offered % off then an email stating I had to send them back to China! Oh and they take £35 off for refund processing. Trading standards here we come! Avoid at all costs
I ordered one set charged for two..
I ordered one set, but as I was paying, it showed two separate transactions for two sets. I emailed them straight away and got a bad answer, and also was told my order was already bagged and sealed ready for dispatch..then went on to say there would be no problem as they would refund me. Well a few more days
have passed, had a few emails offering 25% back, then 40% back and stating I can keep both sets..
I tried using one set, fr a few days.. four hours daily So wrote and told them this, and that I do not like or want them, can I please have a refund . Nope not for me.. Too tight in my ears..plus a rushing sound similar to putting sea shell to ear. Thats when they started offering me a discount.. WHY? Already said I DO NOT WANT THEM they advertise 60days money back guarantee..???
Not a very good company.
Their hearing "aids" are a joke
Their hearing "aids" are a joke.
I ordered a set but accidentally purchased two sets. This however wasn't the problem. I received the "aids" and tried one set and found that all I was hearing was a loud hiss similar to white noise.
I contacted them and was offered a 25% refund, and when this was declined was than offered 35% followed by 40% refunds.
What is the point of this when the purchases are not fit for purpose?
I'm currently waiting on instructions on how to return them and get a full refund.
It has now been two weeks later and they still have not refunded my money, but just gave me an email that said keep the things and they will review the issue.
This is a scam, do not give them money.
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