Sizing on clothing incorrect, followed up by insulting 10% off to purchase again, offered 20% after another email. I purchased swimwear for my daughter which the size was incorrectly stated... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Sizing on clothing incorrect, followed up by insulting 10% off to purchase again, offered 20% after another email. I purchased swimwear for my daughter which the size was incorrectly stated... Mehr ansehen
Unternehmen hat geantwortet
THE MOST AMAZING CUSTOMER SERVICE. The fastest, most helpful response I’ve ever experienced. That’s without mentioning their gorgeous products. HIGHLY RECOMMEND
I’ve been purchasing from Clark & Beau since my little girl was 3 months old & she’s now nearly 2 & omg it just gets better & better everytime, I feel like from ordering to receiving your parcel it’s... Mehr ansehen
Purchased a shorts set personalised for my grandsons birthday the items arrived quickly and beautifully package also a lovely little free gift . The shorts set its fabulous quality and will be buying... Mehr ansehen
Luxury children’s nightwear and clothing
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
THE MOST AMAZING CUSTOMER SERVICE.
The fastest, most helpful response I’ve ever experienced.
That’s without mentioning their gorgeous products. HIGHLY RECOMMEND
Sizing on clothing incorrect, followed up by insulting 10% off to purchase again,
offered 20% after another email.
I purchased swimwear for my daughter which the size was incorrectly stated. She was aged 6 months, as advised, i sized up and purchased 12 months. The swimming costume was extremely small. She’s not a particularly large baby for her age. When I asked for a replacement due to incorrect description of sizes I was told no. I did re order the swimming costume and ordered age 2-3, which was still snug with zero stretch.
Unfortunately won’t be ordering again due to the negative attitude towards the situation. Really disappointed and expensive mistake.
.

Antwort von Clarkandbeau
Ordered a mystery box for £25 and wow! Absolutely stunning, a gorgeous romper with 2 hair bows. Had so many compliments and such amazing quality. Not to forget the signature scent , gorgeous! Thank you! Will deffo order again
Purchased a shorts set personalised for my grandsons birthday the items arrived quickly and beautifully package also a lovely little free gift . The shorts set its fabulous quality and will be buying from them again and would highly recommend this company . Thank you
I would give 0 if I could. I ordered an outfit in February to be dispatched in April. This was for my daughter’s birthday in May. I have emailed and I have had no response but that their shipping process is intense. It hasn’t came in time for my event and it’s disappointing they do a pre order and don’t send the item as promised.

Antwort von Clarkandbeau
Impeccable customer service beautiful quality clothing I love this shop the owner is so down to earth and always helps if she can
My go to for any occasion! I get so excited when I see new launches especially Christmas & Summer. I want every collection that comes out. I have my notifications turned on Instagram for every post or story they share so I don’t miss a thing! I am obsessed 🤩 5 star ⭐ Customer service from me & AMAZING QUALITY! 10/10. No brand like Clark & Beau💕The personalised touches makes it so unique, Lindsey and her team are out of this world 🤍.
I have used this brands for years for my children, the quality, the customer service the attention to detail is something else! I will keep continuing to use Clark and Beau.
Recently got treated to some Lilac pleated pyjamas for Mother’s Day, and when they come I was instantly obsessed !! My partner had added my initials on and it was the nicest touch. Also the packaging is AMAZING 🖤🖤🖤
I’ve been purchasing from Clark & Beau since my daughter was a baby & still continue to buy for her, she’s now nearly 8 - friends and family and myself! The quality service and attention to the small details are what sets them aside from any retailer in this space. The owner Lyndsey and her team are always accommodating communication is above and beyond. It’s been amazing to watch this small business grow into a powerhouse market leader 🤍
Sensational pyjamas. Great quality with a really nice fit. Everything always feels well made the style is both flattering and comfortable. Ordering was super easy and delivery was quick too. Definitely a brand I’d shop with again.
Clark and Beau always go above and beyond, not only to create beautiful items of clothes that are not your usual find but also because they are always on hand to answer messages and questions almost instantly. I have been buying with Clark and beau for 8 years now and it's been lovely watching the business grow how it has! SMASHING IT! Roll on next collection to take my money 🩷🩷
I absolutely LOVE everything from Clark&Beau. I have been buying from here for a while now and I am always over the moon every time. Every year just gets better and better, always amazing quality! If I could give 10/10 I would. 🤍
Ordered an outfit for my little girl as soon as it went online - set my alarm ready!
I ordered on Friday & was so excited to have it delivered on Monday. I’m obsessed with it thank you!
I love this brand - always the cutest designs and every little detail is very well thought out! I am always telling my friends about Clark & Beau.
I’m in love with my C&B Plisse PJS, such high quality material and still feels new after lots of washing. The colour, material and fit are just gorgeous, I want them in every colour! X
This company never fails to impress me with everything they produce, always obsessed with all their pjs I never take them off. Everyone involved with Clark&Beau are so amazing and friendly. Will always recommend this company to everyone I know. The best ever!!
I’ve been buying from Clarke and beau since the brand started out, the quality has always been insane and it just keeps getting better!! Our latest items are swimwear and wow , once again the design and quality is superior! Customer service is 11/10. Beware you might want to buy everything on the website, that’s my only problem!
Absolutely love Clarkandbeau would 100% recommend you won’t be disappointed. Always bring something different, prices are very reasonable and the quality is stunning even the packaging is lovely. We’ve bought loads of personalised little bits and always get questions on where it’s from.
Ordered a few times from Clark & beau, all I can say is outstanding from the emails keeping myself up to date, the early access to certain drops, can’t fault it! Lindsey and the team are phenomenal at what they do! The clothes they drop are super stylish but elegant in the same breath! Packaging again is outstanding always a little something in there! Can’t fault the Clark&Beau team at all!
I have ordered off Clark and Beau lots of times, have been one of their customers from the start. Always amazing outfits/pjs/swimwear, for me and my girls!
Also if you ever need help with anything the customer service is fantastic they always reply so quickly and are happy to help with anything you need
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