CloudRx Bewertungen 553

Antwort von CloudRx

24. März 2026

Thanks for your feedback! We’re glad your order arrived earlier than expected and still right on time—that’s exactly what we aim for. Appreciate you choosing us, and we hope to deliver for you again soon!

— The CloudRx Team

Antwort von CloudRx

24. März 2026

Thanks so much for your kind words! We’re really glad to hear you felt well-informed throughout—keeping you updated every step of the way is something we take pride in. We appreciate your support and hope to serve you again soon!

— The CloudRx Team

Antwort von CloudRx

18. März 2026

Thank you for your wonderful feedback! We’re so pleased to hear that you found our customer service helpful and responsive, and that your order arrived quickly. Providing a smooth and efficient experience is really important to us, so it’s great to know we’re delivering on that.

We truly appreciate your support and look forward to serving you again!

— The CloudRx Team

Antwort von CloudRx

18. März 2026

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with our service. Making prescription management simple, fast, and stress-free is exactly what we aim for, so it’s great to know we’re hitting the mark.

We truly appreciate your recommendation and look forward to continuing to support you in the future!

— The CloudRx Team

Antwort von CloudRx

17. März 2026

Thank you so much for your kind words!

We’re delighted to hear that you’ve had such a positive experience with our service. Your feedback is truly appreciated and motivates us to keep delivering the highest standard of care.

— The CloudRx Team

Antwort von CloudRx

17. März 2026

Thank you for your thoughtful feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you’ve found our service fast, reliable, and consistent, and that the ordering and payment process is simple and easy to follow. It’s great to know we’re providing a smooth experience for you.

We also understand your concerns regarding the delivery charge, particularly as a regular, long-term customer. Your point about differentiated pricing for standard versus same-day or urgent deliveries is completely valid, we’d like to clarify that the delivery charge reflects the requirements for safely handling and shipping medication, ensuring it reaches you securely and in the correct conditions.

Thank you again for your continued support — it truly means a lot to us.

— The CloudRx Team

Antwort von CloudRx

17. März 2026

Thank you so much for your lovely feedback.

We’re really pleased to hear that you were happy with how your order was handled, especially when things didn’t go quite to plan initially. It’s great to know that our team was able to respond quickly and get everything resolved so you could begin your treatment without too much delay.

We’re also glad that the personal touch came through — that’s something we genuinely strive to provide for every patient.

Thank you again for your support, it means a lot to us.

— The CloudRx Team

Antwort von CloudRx

17. März 2026

Thank you so much for your kind feedback!

We’re delighted to hear that you’re happy with the quick service — it’s something we work hard to maintain. Your support is really appreciated, and we look forward to continuing to provide you with an excellent experience.

— The CloudRx Team

Antwort von CloudRx

17. März 2026

Thank you for taking the time to share your feedback — we’re really sorry to hear that your experience hasn’t met expectations.

We’d like to clarify that we have been instructed by your clinic to stop sending automated reminder emails. This approach is intended to give patients more flexibility to request their medication as and when they need it, helping to avoid prescriptions being issued when they’re not required and potentially losing repeats. We do appreciate that this may differ from what you were initially told, and we’re sorry for any confusion this has caused.

In terms of communication, we aim to respond to all enquiries within the hour wherever possible. Having reviewed your account, we can see that all previous correspondence has been responded to promptly on first contact. It’s possible that our replies may have been directed to your junk or spam folder, so we would recommend checking there and adding us to your safe sender list to help ensure you receive our responses going forward.

We’re sorry to hear your concerns regarding the recent price increase for Androfeme and the delivery charge, and we will ensure this feedback is passed on to the relevant team.

We’re pleased that you’ve had a positive experience with the speed of delivery once your order has been processed, and we truly appreciate your balanced feedback. We’ll continue working to improve our communication and overall service.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you so much for your lovely review! The team member who helped you was Sidonie, so we’ll make sure she hears your kind words. We’re thrilled to hear that you found her support so helpful and caring—it really means a lot to us to know we’ve made things easier for you!

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your feedback. We're pleased to hear that you found our service and communication to be excellent. We truly appreciate your support!

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your positive feedback. We're delighted to hear that you consistently receive excellent service from us. We truly appreciate your support!

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your kind review. We're thrilled to hear that you find our online pharmacy helpful and that your deliveries have been fast, even while on holiday. We truly appreciate your continued support and feedback!

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your feedback. We're delighted to hear that you were pleased with both our service and product. We truly appreciate your support!

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your wonderful review. We're pleased to hear that your experience with CloudRx has always been positive, with fast delivery and helpful customer service. We truly appreciate your feedback and continued support.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your kind review. We're delighted to hear that your experiences with CloudRx have always been positive. We truly appreciate your continued support and look forward to assisting you again in the future.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience. CloudRx does not operate a loyalty scheme, so it’s possible there has been some confusion with your clinic.

We’d be happy to help clarify this—please contact our Customer Services team at pharmacy@cloudrx.co.uk so we can investigate further and assist you.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your kind feedback. We're delighted to hear that your prescriptions have always been delivered on time and with care. We truly appreciate your support and are glad to know our service meets your expectations.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your fantastic review. We're thrilled to hear that your prescription arrived so quickly and that the tracking information was helpful. We’re glad you had an excellent experience and appreciate you taking the time to share it.

— The CloudRx Team

Antwort von CloudRx

13. März 2026

Thank you for your lovely feedback. We're delighted to hear that you found our team helpful, patient, and easy to communicate with. We truly appreciate your kind words and are pleased you had such a positive experience with our service.

— The CloudRx Team