Ordered the ibiza pants last week and they arrived earlier than expected as they was pre order was expecting delivery in aug so to get them a weeks earlier i was pleasently supprises and they are jus... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Beautiful unique clothes that fit really well! I ordered the moonchild balloon trousers and matching mesh top and have never had so many compliments absolutely in love with this brand, will definitely... Mehr ansehen
Unternehmen hat geantwortet
I purchased 5 pieces and they are apparently here, but I have a $60 tariff on it that I was not informed about. That’s insane. Who knows the quality of clothing. I haven’t even recieved it yet. This i... Mehr ansehen
Unternehmen hat geantwortet
Customer service was superb. They went well beyond my expectations and the whole process was smooth and seamless. Can’t recommend them highly enough!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Coco Boo Loves offering the coolest styles for the coolest babes and yep that's you. We want you to be part of our Coco family and take on the fashion world one awesome outift at a time :)
Kontaktinformationen
Cocobooloves.com, Floor 1, 14a Horton Street, HX1 1PU, Halifax, Vereinigtes Königreich
- info@cocobooloves.com
- cocobooloves.com
3,8
Gut
217 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Great products
Great products, communication and delivery time - really does feel like a lovely family ran business
30. Oktober 2023
Antwort von COCO BOO LOVES
Hi Sarah, thank you so much for taking the time to leave us such a lovely 5* review. It really means the world to us. Much love, Team CBL :) x
Excellent clothing company
This is an amazing independent company beautiful clothes very different - fantastic customer service and quick delivery - highly recommended
29. August 2023
Antwort von COCO BOO LOVES
Hi Julie, thank you so much for taking the time to leave us such a wonderful 5* review. Your feedback really means the world to us and we can't wait to welcome you again. Much love, Team CBL :)
Love Coco Boo Loves
Without fail, always happy with my purchases. Great quality, reasonable price. Speedy deliveries & great care and attention with the packaging. Look forward to receiving my treats every time.
28. August 2023
Antwort von COCO BOO LOVES
Hi Vic, thank you so much for taking the time to leave us such a wonderful 5* review. Your feedback really means the world to us and we can't wait to welcome you again. Much love, Team CBL :)
Great at Coco Boo
Easy to navigate website, good communication from placing order to being ready for collection, I've ordered several items and never been disappointed with the service and quality of goods, nicely packaged.
28. August 2023
Antwort von COCO BOO LOVES
Hi Diane, thank you so much for taking the time to leave us such a wonderful 5* review. We work hard to ensure that the service we provide is as great as the product, so to receive your review means the world to us. Much love, Team CBL
Loved my outfit!
25. August 2023
Antwort von COCO BOO LOVES
Hi Lisa, thank you so much for taking the time to leave us a 5* review. It really means the world to us. We're so pleased that you love your outfit and we can't wait to welcome you again. Love, Team CBL :) x
The worst place to ever spend your…
The worst place to ever spend your money on.
The worst customer service too. Please don’t waste your time on this terrible company.
Literally took over $100 from me and won’t give it back even after i returned it MONTHS AGO!
21. August 2023
Bewertung ohne vorherige Einladung
Cannot recommend CBL highly enough
Cannot recommend CBL highly enough. Their customer service is incredible, from the packaging and fast delivery to their customer care correspondence. More importantly, though, their garments are heaven; beautiful, great quality and exciting. CBL are a rare gem among the crowd of trend-echoing fast fashion clothing companies the internet is inundated with. So excited to see more from them in the future.
10. August 2023
Bewertung ohne vorherige Einladung
Great items purchased didn’t suit me…
Great items purchased didn’t suit me unfortunately but item arrived quickly and will definitely order again
26. Juli 2023
Antwort von COCO BOO LOVES
Hi Stephanie, thank you so much for taking the time to leave us a 5* star review. It really means the world to us. We can't wait to welcome you again. Much love, Team CBL :) x
Antwort von COCO BOO LOVES
Hi Leander, thank you so much for taking the time to leave us a 5* star review. It means the world to us. We're pleased that you love your 2 piece and can't wait to welcome you again. Much love, Teal CBL :) x
Easy to collect from the shop
25. Juli 2023
Antwort von COCO BOO LOVES
Hi Alison thank you so much for taking the time to leave us a 5* star review. It means the world to us. We're pleased that you find shopping with us so easy and we can't wait to welcome you again. Much love, Team CBL :) x
When my dress arrived one of the…
When my dress arrived one of the elastics in one of the Sleeves was broken and I needed the dress for a party the day after it arrived. That is why I paid for next day delivery so couldn’t return the dress as I had to repair it as I had nothing else to wear for the party.
23. Juli 2023
Antwort von COCO BOO LOVES
Hey Naryann,
Thank you so much for taking the time to review. I'm sorry to hear your dress arrived in a less than perfect condition.
In the unlikely event that this may happen, we always ask you contact us immediately (upon receipt of the item) and that the item be returned back to us. We will always cover these costs, unworn and still with tags. We will always work with customers to rectify any issues upon receipt of orders. Unfortunately, as you didn't reach out to us we haven't been able to help and this is the first correspondence we have received in relation to this.
The CBL Team x
Antwort von COCO BOO LOVES
Hi Lucy,
Thank you so much for taking the time to review.
Thank you for the 5 stars. We work so hard behind the scenes to offer the best that we possibly can and receiving reviews like this means the world to us.
Welcome to the gang.
The CBL team x
Love my dress
Love my dress, beautiful quality and brilliant price. Super quick delivery
25. Juni 2023
Antwort von COCO BOO LOVES
Hey Audrey,
Thank you so much for taking the time to review.
We’re so pleased you love your purchase, this really means the world to us.
We’re so happy you’ve found us.
Welcome to the gang 💓
The CBL Team
Poor quality tshirts and even poorer customer service!
I ordered two band logo tshirts very poor quality for the price. Worn once and washed once and they look 5 years old! Emailed customer services......no reply!
3. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von COCO BOO LOVES
Hi Kim, thank you so much for taking the time to leave us a 5* review. It means the world to us and we can't wait to welcome you again. Much love, Team CBL :) x
Order #77733 ORDER NEARLY A MONTH AGO
Order #77733 ORDER NEARLY A MONTH AGO, SENT BACK WEEKS AGO AND STILL NO REFUND, I USE TO SPEND ALOT OF MONEY HERE, I LIKED THE CLOTHES, BUT IT SEEMS THEY ARE NOW GETTING LIKE SOME SHAM OF SHOPS ONLINE, BY KEEPING MONEY AND NOT REFUNDING FOR WEEKS, I TRY AN SUPPORT SMALL LOCAL BUSINESS BUT HAVING TO WAIT WEEKS FOR REFUND IS NOT SOMETHING I LOOK FOR, DONT ORDER IF YOU DONT WANT TO KEEP THE CLOTHERS, SEND MY REFUND ASAP ,
3. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von COCO BOO LOVES
Hey Janine,
Thank you so much for reaching out.
We have replied to all your emails sent over the weekend in relation to this. I hope our responses have been received. We ask to allow 14 working days for refunds to hit your account. The return was received on the 22nd June, today is the 3rd July so this is just over a week ago, as we ask to allow up to 14 working days we are still well within the timeframe and we always work within this allocated time. In fact refunds are actually processed much quicker. We are a small family run business, we are not a 'sham' we treat all our customers fairly, kindly and like our friends. We have a returns policy in place which we make very clear prior to purchase, also once the return is received an email is sent that also explains the process and we respond to any email enquiries sent promptly. We are very very transparent. Many online retailers as to allow 14 working days as this is industry standard however we work well within this and all refunds are actioned asap. Please rest assured you refund will also fall within this time.
Thank You so much x
Super disappointed !!
Super disappointed !!! Send me a return from a other customer as my delivery and let me pay to return it back before I would be send my already payed parcel. Poor poor poor
25. Juni 2023
Antwort von COCO BOO LOVES
Hey Dani,
Thank you for taking the time to review.
I'm so disappointed to see this 1* review :( I feel that our team did absolutely everything they could to help you with this. It seems that you was accidentally sent a wrong order which was completely our fault and done in absolute error. As soon as you notified us we did our everything to try and rectify this and of course offered to reimburse you the cost of return which was £8.95. I do honestly believe our team did everything to rectify this situation as promptly and efficiently as they could.
I'm so sorry you still feel dissatisfied. It's a real shame.
Thank you,
The CBL team x
I found this boutique on TikTok
I found this boutique on TikTok, I loved everything about I've bought, this is my third time ordering and I can't wait! Keep up the good work girls x
28. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von COCO BOO LOVES
Hi Karen, thank you so much for taking the time to leave us a 5* review. it really means the world to us and we can't wait to welcome you again. Much love, Team BCL :) x
Refund Times JOKE
Ordered items to the value of just under £80,
T shirt was cheap material , dress was not even the same as the images, This is not the issue.. sent items back first class signed for which i paid for, i understand with being a small business and items were received 2nd June by the company. You then receive an email to say refunds CAN take up to 14 working days meaning the 22nd on June, Which is crazy to think a refund can take that long , I have never ever waited that long soon as an email is sent normally you get the refund 2-3 days later, We are now on the 15th June so technically we are 13 days after the items were received and still no refund, If you want to wait 3 weeks for a refund to be processed use this company.
ORDER NUMBER 377203
Edit## refund was only sent yesterday apparently that’s 12 days after they received the parcel , basically they must just do all refunds at once and group them together. So god knows when the refund will clear at some point next week I guess which then we will be at at 20 days later painful , like I said if you don’t mind waiting weeks to be get your money back.. buy from here but I certainly won’t no wonder people shop at fast fashion instead of using these smaller boutiques the wait times are ridiculous
15. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von COCO BOO LOVES
Hi Claire, thank you so much for taking the time to leave us a review. The refund has already been processed (24 hours ago) and an email was sent to notify you which is standard procedure. We're sorry if you missed this. Our returns policy is 14 working days, however refunds are always processed much sooner as on this occasion (15 June when we kindly asked to allow up to 22 June). Kindest regards, Team CBL
Great value on interesting designs.
Great value on interesting designs.
Package came quickly and with sweet wrapping.
10. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von COCO BOO LOVES
Hey Lovely,
Thank you so much for taking the time to review. As a small family run business this really does mean the world to us. We celebrate every order so to know we're doing it right is everything. We're so so happy you're happy with your order and hope to see you shopping with us again very soon.
Lots of Coco Love.
The CBL gang
xx
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