Commas Bewertungen 

222
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get s... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

222 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(222)

153 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

commas.com belast mijn creditcard met…

commas.com belast mijn creditcard met een ongeautoriseerde afschrijving van € 142,60, gedateerd 23 augustus 2026. Ik ken het bedrijf niet en heb nooit zaken met ze gedaan. Het is schokkend dat dit zomaar kan.

23. August 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi G.H. — we understand how concerning unrecognized charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

We have reached out to you directly for more information on this!

We take payment security very seriously and are here to help.

Thank you,
Commas, Inc.

Bewertet mit 1 von 5 Sternen

UK ETA scam

I was trying to buy an ETA to enter the UK and clicked on the commas website, the price of the ETA matched the one I was told ( 20 pounds) but after I payed I got charged 143 euros, and did not receive an ETA.
I have reported this transaction to my bank and will pursue with all legal measures necessary to obtain my refund.

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Jimena,

Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.

We have also reached out directly with more information regarding your transaction.

Thank you,
The Commas Team

Bewertet mit 5 von 5 Sternen

These guys are the truth

These guys are the truth! Finally found a reliable payment processor that actually pays out on time! Also their customer service is of the best. Highly recommend to anybody who needs to process any sort of payments for their business. Especially bigger ticket items

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Jonathan,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 1 von 5 Sternen

Something smells fishy with these guys

Something smells fishy with these guys. I'm pretty sure they are up to no good. 2 hrs. of investigative questioning & they can't discuss what they do.

I smell a rat. And a fish.

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Illegal and Fraud by Fanbasis

I saw charges on my bank statement for $67 one on April 22 one on April 27 totaling $134. I don’t even know what they charged me for. I have never set up an account to sell anything online. I have no desire to do this. I’m disabled , 70-year-old woman on Social Security. I tried to email their Support, but I never got any replies. Then I went to my bank and asked them to dispute the charges and they denied me. I don’t understand how I was charged or why I was charged
I never got an account. I never logged into any account. I have filed complaints with the Better Business Bureau and the consumer protection agency. But nothing has ever been done. I’ve never heard from anyone about my money. This is illegal and fraud. I know there are laws that protect consumers but at what point do they start protecting us? I will keep filing complaints to any agency that I can find for help. I won’t stop until I receive justice and my money back.

22. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hello,

Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If the requester has any additional questions or would like further clarification, our support team can review the account details upon request.

Please contact support@fanbasis.com using the email address associated with the checkout so our team can assist accordingly.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

I’m an 81 year old grandma

I’m an 81 year old grandma and have absolutely no need of this product and don’t know how it even went through with the wrong email but I want my money back. Something is terribly wrong here.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Linda — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

Horrendous experience

Horrendous experience!
Customer service should be negative 5 stars. They are absolutely terrible.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Jessica — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Such a crookedcompany they changed their…

Such a crookedcompany they changed their name to Commas. Please do not use this company for credit card processing. They do not know what they are doing. They WILL try to take large summs from your bank account.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Jack — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Y'all are nothing but a scam

Y'all are nothing but a scam. Y'all took 106.00 dollars from my husband . You asked him were y'all could send the money to but instead of giving him the money y'all tried to take money from him. Y'all are nothing but a joke. SCAMMERS

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Dennis — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 5 von 5 Sternen

Amazing Help

Amazing Help, Fast Customer Support and great people. Fun to work with for sure.

13. Juli 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Robert,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

SCAM!!

SCAM!!! Please do NOT fall for this after wasting your time on the fabulous glowing instructions from the "Jay" person who claims to make you a millionaire. Oh what a fool!!

Soooo, I get an email stating they need more information about my scam review, even the people that register you agreed that I might as well cancel since I don't have more & more $$ to get to " The Button" to make money, please do not fall for this like I did.

5. Juli 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Deborah— thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

No ongoing contact or instructions

I made the requested payment of $67 to enroll in this plan with the expectation of earning $ through AI. I received one telephone call shortly afterwards in which I was told that someone else would be calling. I never received any other contact. Because of this I would call it a scam and I need a way to get my $67 back.

30. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Aurelia — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 5 von 5 Sternen

FanBasis Prompt Refund

I purchased something else recently where vendor did not deliver. FanBasis once again refunded me the money quickly. Great experience with them.

17. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Sherry,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive outcome, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

SCAM COMPANY

SCAM COMPANY, charged a lot of thousands of dollars to my bank account, I had my information stolen somehow and the transaction appears to be under Fanbasis. My bank gave me the number this company gave them and it turns out to be a health insurance company. I need this taken care of Fanbasis. Based on every other reviews I guess everyone is getting fraud cases from here. Resolve this !!!

26. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Andy — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

terrible support, and just very slow in general

whop is just as bad for other reasons but damn this is the worst support i've ever seen out of a company, would definitely not recommend using fanbasis to process payments as a high ticket coach

1. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Mitchell — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 5 von 5 Sternen

The Best Platform We've Used for Creator Monetization

I've been using FanBasis for quite a while now, both for my own business and for several of my clients, and the experience has been outstanding.

The platform has helped us collect a significant amount of revenue, and what stands out most is how reliable and creator-focused everything is. The features are constantly improving, there are solutions for just about every need, and the team genuinely cares about helping creators and businesses succeed.

What really separates FanBasis from other platforms is their customer support. Every time we've needed assistance, their team has been responsive, proactive, and willing to go the extra mile to help solve problems quickly. It's rare to find a company that combines a great product with such a high level of service.

If you're a creator, coach, or business looking for a platform that can support your growth while providing exceptional support, I highly recommend FanBasis. They've been a valuable partner in our growth, and I look forward to continuing to use them for years to come.

— Felix, Founder of LVRGD

23. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Felix,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 4 von 5 Sternen

Love the platform

Love the platform. It's been great for us. Support is solid.

23. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Leo,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Extremely crooked company

Extremely crooked company. Do not use them. No customer service. How do they not have an 800#? Any company that does not have an 800# is not a real company. They tried to take $37,000.00 out of our bank account for no reason - we did not even process that much. Seems to be a lot of complaints here. Please contact the Florida Attorney Generals Office and the FTC(Federal Trade Commission). Please make sure to write all of your reviews like at the BBB. People need ot be warned.

8. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Steve—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Bewertet mit 5 von 5 Sternen

Been a great experience with fanbasis

Been a great experience with fanbasis. Namely the Clarity pay has been a game changer for us getting tons our clients qualified to be able to work with us. Highly recommend!

22. Juni 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Matteo,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr