I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Mehr ansehen
Unternehmen hat geantwortet
UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Mehr ansehen
Unternehmen hat geantwortet
These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Mehr ansehen
Unternehmen hat geantwortet
2,8
Akzeptabel
223 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 88 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I'd rate 6 stars if I could!
I have processed multi 7 figures through FanBasis over the past year without any payment holds or headaches.
Their team is on standby 24/7 for any assistance I may need.
Would highly recommend to anyone launching or scaling high-ticket coaching or low-ticket community.
24. September 2025
Bewertung ohne vorherige Einladung
Shout out to Matias!!
Shout out to Matias, has been extremely responsive and made setting up like a breeze. Fanbasis has by far been the best out of the other options we looked at and what really set them apart was the support throughout everything
23. September 2025
Bewertung ohne vorherige Einladung
Love the low fees
24. September 2025
Bewertung ohne vorherige Einladung
Since the beginning of my experience…
Since the beginning of my experience with FanBasis I’ve had amazing support from Matias one of the representatives. He gave me some crazy valuable insight on how to structure my payment links for my closers. Great team overall, s/o Matias!
24. September 2025
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amazing
amazing. i used all the payment processors this is the best for sure
24. September 2025
Bewertung ohne vorherige Einladung
After they took 700$ from my account to…
After they took 700$ from my account to adjust flight they kept transferring me and putting me on hold. Finally ticket wasn't adjusted and they escaped with the money. These are scam and big cheaters. Be careful. They act professionally to decieve you. Big theives.
18. April 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
Hi Rebhi — we’re sorry to hear about the difficulty you experienced. The situation you described doesn’t align with the types of transactions that normally take place on our platform, but we always want customers to feel secure.
If you have a question about a purchase you intended to make through FanBasis, our team is always available at support@fanbasis.com and happy to help with any platform-related concerns.
Best Payment Processor
Hands down never experienced a better payment processor for my high ticket coaching business. They literally have INSTANT payouts even on the weekends lol. Incredible team on their end as well always supporting my business on their platform!
23. September 2025
Bewertung ohne vorherige Einladung
Best processing team on earth
Best processing team on earth. If you’re a business owner, looking to scale, they will not only help you with the processing. But give you the right info to scale
23. März 2025
Bewertung ohne vorherige Einladung
FanBasis has been fantastic to work…
FanBasis has been fantastic to work with! The platform is easy to set up, payouts are clear and reliable, and everything runs seamlessly. A special thanks to my account manager, Drew, who has been outstanding—always responsive, knowledgeable, and genuinely committed to helping me succeed. That level of support really sets FanBasis apart. I highly recommend them to anyone looking for a trustworthy and supportive payment processing partner!
23. September 2025
Bewertung ohne vorherige Einladung
My experience with FanBasis was nothing…
My experience with FanBasis was nothing short of amazing! From start to finish, everything was smooth, professional, and exceeded my expectations. Ross and Drew were beyond helpful throughout the process. They consistently went above and beyond to make sure I had everything I needed and felt supported every step of the way. Their knowledge, patience, and dedication truly stood out and made the experience even better.
I would absolutely recommend this company to anyone looking for a team that genuinely cares about their clients and delivers outstanding service. FanBasis has definitely earned my trust and my highest recommendation.
23. September 2025
Bewertung ohne vorherige Einladung
Great system
Great system, great customer service. Looking forward to all the future updates.
23. September 2025
Bewertung ohne vorherige Einladung
Absolutley fantastic customer service
Absolutley fantastic customer service. Not only is it elite payment processing, but their ability to resolve any problem that comes up is amazing, especially how fast their team attends to the matter. 10/10
21. September 2025
Bewertung ohne vorherige Einladung
5 star company
5 star company, excellent suite of effective services, and excellent support from our account manager Andrew. He's been extremely helpful in answering all questions we have, and providing excellent advice regarding areas to advance our business.
23. September 2025
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💯 % scam site
💯 % scam site. As soon as I gave them my card information, my bank contacted me saying my card was repeatedly been declined from use at atm’s. How odd how is it being used if I have the card in my wallet.stay away from FANBASIS!!
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
Hi Luke — we take statements like this very seriously. All payments on FanBasis are processed securely through third-party regulated payment providers, and we do not have the technical capability to use or charge your card outside of your authorized purchase.
If your bank reported attempted ATM withdrawals, that activity did not originate from FanBasis, and we strongly encourage you to follow your bank’s fraud-prevention procedures to protect your account.
We are happy to investigate any FanBasis-related transaction if you email us at support@fanbasis.com
with the email or order number associated with your purchase. Our team is committed to security and transparent resolution of any verified issues.
This is the absolute best payment…
This is the absolute best payment processor out there right now. Amazing team and great communication
22. September 2025
Bewertung ohne vorherige Einladung
This company targeted me for a lead…
This company targeted me for a lead generation marketing. They called on schedule until they got my CC and then they stopped responding. I never received onboarding or passwords to sign in to my account. They immediately started to send me a lead which I followed up and on and even that was bogus. I am supposed to be able to start and stop service and get refunded for bad leads but since I have no way to get into my account and rep is no longer replying...I cannot do that and had to cancel my cc in order to stop them from charging. This is a scam
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
Thank you for your message.
We want to clarify that Fanbasis is not a scam or fraudulent company. We are a service provider that supports independent businesses in offering and managing their services online.
It appears you may have signed up with a seller using our technology. If you did not receive proper onboarding or have concerns about charges, please contact us at support@fanbasis.com with the details of your transaction, and we will help you identify the seller and assist in resolving the matter.
Carter was amazing in getting me…
Carter was amazing in getting me onboard
I am yet to use the payment processing capabilities and so will update my review but if first impressions are an indicator of anything.. I am excited
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
Thank you for your kind words! We’re thrilled to hear Carter made your onboarding experience a positive one. We’re just as excited to work with you and look forward to supporting your business as you explore our platform's capabilities.
— Fanbasis Team
Worst payment tool iv used in years/SCAM
Worst payment tool iv used in years, big SCAM.
I had issue with my phone number, they told me they'll do manual payouts, even with multi grands, so i could receive the payments in 48hrs.
Now it has been almost a month, nobody answer me anymore, nobody try to find a solution, and they don't want to make a wire. They kept my cash...
SCAM, avoid
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
We want to assure you that Fanbasis is not a scam or fraudulent company. In situations like this, we may request additional information or take certain actions as part of our compliance and security process, which is designed to protect our users and community. Please reach out to us directly at support@fanbasis.com with your account details so we can review your case and work toward a resolution.
Scam
Scam, they charged me 147 dollars without telling me, definitely a SCAM !!!
30. August 2025
Bewertung ohne vorherige Einladung
Antwort von Commas
Thank you for your message.
Fanbasis is a service provider that powers and supports online platforms used by sellers to offer their products and services.
If you need help identifying which seller processed your payment or locating their contact details, please reach out to our team at support@fanbasis.com and we’ll be happy to assist you further.
Top level company
Top level company, and excellent customer support. I escaped from Stripe after they scammed me, and so far I’m incredibly pleased with my experience.
9. August 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.