Great customer service from cool cabanas. There product is superior to others and lately I have seen many copycat product. I live in Florida and use my cabana regularly ,has I go to my beach at le... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have used these cabanas for a few years and really enjoy the portability and ease of setup. We have multiple grandchildren and have found that the shade quality is perfect for protection from the s... Mehr ansehen
Will from customer care handled a problem I had obtaining a replacement part for my cabana in a timely manner. He kept me informed with updates and went beyond expectations to solve my problem. Every... Mehr ansehen
Almost immediate response to my email, with very timely follow up. You can trust the quality of Cool Cabana products and their customer service is top notch.
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
CoolCabanas open to 8’x8’ (2.4x2.4m), fold to a compact 38” (98cm), smaller versions fold to just 33” (82cm) and open to 6'6". Light and Easy for 1 person to use CoolCabanas patented fold and timeless design allows cooling breeze to flow and not blow a...
Kontaktinformationen
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I love my Cool Cabanas so much!!
I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)
Excellent customer service
Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!
Beach day must have!
I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!
Great service
We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!
What a great company
What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!
Top Notch Quality, Ease, and Customer Service!
The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.
Great customer service
After a guest bent the center pole of our cabana (on the first day of use) due to high winds, Will responded immediately with a credit for a replacement pole. Great service. Highly recommend!
What a great company that stands by products!
What a great company, there was a break in one of the poles after using and perhaps user (husband) error, they directed me to the correct piece to order and credited back to my account too! I will be back for more products in the future!
Great customer service
Great customer service. This company stands behind their product.
I contacted to find out how to replace my 8’x8’ tent bag
I contacted to find out how to replace the bag for my 8’x8’ tent. It was falling apart. Customer service told me exactly where to locate it on their website and asked me to provide them with the order number. The next day I received a refund for the full amount! Amazing company service!
What a great company
What a great company, they stand by their products and the Cabana I have is great, I tell all my friends
So after buying my cabana in 2023
So after buying my cabana in 2023, Cool Cabana was gracious enough to give me another pole after the grommets wore out. Just to mention the quality is excellent and after going to beach every weekend in Florida, it's still holding up well. I highly recommend on spending the money and buying Cool Cabana, excellent quality.
Great Customer Service Experience
I initially made a mistake on my shipping address, and their customer service team provided speedy and friendly assistance to make sure my cool cabana arrived at the correct location! Great service
We vacation on Hilton Head Island every…
We vacation on Hilton Head Island every summer for two weeks. We have destroyed a tent every year in the wind. We switched to the Cool Cabanas this year and love them. Why. 1. No tools needed to set up.2. Lightweight only 8 pounds. 3. Simple set up and take down. Took under 5 minutes to setup and breakdown. Fits right in the bag. Watch the video on setup and breakdown. Simple easy amazing.
I love my cabana
I love my cabana. So easy to use. Great with the grandkids especially the 3 month old. No worries on how to get her out of the sun for her bottles. Had a small problem with the spike. I emailed company and it was resolved within 24 hours. Would highly recommend !!!
Best purchase for Florida living
Our Coolcabana was our first purchase when we moved into our home in Florida. It is so well made, offers great protection against the brutal sun, and is so easy to assemble and break down that I can do it by myself. Its design makes it so sturdy even against the wind. Customer service is excellent as well. They are very accommodating and responsive.
Called with a problem and it was…
Called with a problem and it was quickly solved.
We loved our Palm Beach 5 cabana
We loved our Palm Beach 5 cabana. It is sturdy and easy to setup and take down.
Shared that we were surprised that scoops did not come with the cabanas but no problem for us we bought a plastic juice pitcher and it works great. Scoops up a lot of sand. They did say that they would note the suggestion 😎
The cabana was great at the beach
The cabana was great at the beach, easy to put up and take down. Customer service was great as well.
Great service after the sale too
I have had a cool cabana now for 3 years and we love it for the beach days on Michigan’s west coast. It goes up and down super quick… this year I went to use it and the carry bag strap and handle broke… probably from being stored in my dry and hot pool house… anyway, I contacted Cool Cabana customer support and they quickly responded and said to order a replacement from their website for 30.00 and send them the order number for a full refund. It was processed in 24 hours and replacement shipped and refund sent.. excellent customer service after the sale to support an already amazing product!
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