Coolcabanas Bewertungen 1 229

Customer service was quick and helpful. I told them my situation and they went above and beyond to help me with what I needed. They earned themselves a customer for life! Also the cabana is fantastic. 100/10 recommend

CoolCabanas has an amazing product and equally amazing customer service. My
very minor issue was handled immediately and to my satisfaction! This company, their product, and the customer service is unparalleled. Will listened, acted, and resolved immediately! Love everything about this company!

Will was super helpful! Great customer service!

I am very pleased with Coolcabanas service on an order I prematurely placed. The order was entered by myself before checking the color and size with my wife. I was needing to cancel my order before it shipped as we had different opinions of product to order. My order was successfully canceled by Coolcabanas, and credit card issued promptly before shipping.I am grateful.I will be placing a reorder for correct size, and color later this week.
Thank you Coolcabanas for your attention to my needs

I was very impressed by the fast and friendly service. Kudos to Will! He resolved my issue extremely fast, smoothly, and hassle free.

Great customer service! Notably, Will, was very helpful!

Great product, and they provided exceptional customer service when I had to report an issue with mat sizing. They were very responsive and worked to resolve my issue to my satisfaction by replacing the mat. I have and will continue to recommend this company to friends.

Great product and great warranty. Customer service was very prompt and helpful.

Great customer service. Great product. Highly recommend.

Outstanding customer service. Had an issue that was quickly resolved. You guys are the best.

Amazing product, but even better service!!! Worked with Will who will keep me a customer for life.

Really love our tent! Easy set-up
Had an issue with the spike during a beach day. The company responded
Quickly and provided us with a free replacement item!

CoolCabanas customer service is phenomenal! I reached out about a bent spike, and they immediately told me to order a replacement—then refunded me within a day. Hands down the best beach tent out there!

As a mom of two littles, going to the beach can be challenging. I have been to the beach many times with my cool cabana tent, and it has made my trips so much easier and pleasant. The tent is easy to transport and put up! Just enough shade for my family and I to enjoy a day in the sun!

I received a large Cool Cabana as a gift from my daughters who know I love the beach. It is fantastic! Super high quality and so very easy to use. These are worth the price - so don’t skimp on a cheap knock-off. Additionally , the customer service is outstanding. My cabana bag had some stitching issues and was unraveling- they immediately sent me a replacement. Shipping was super fast. This is a great product and a great company with super nice and helpful staff. Get one or two today !! I am sure you will love it !! I love a company that stands behinds it product !

We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!

My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!

This a a great product-especially at the beach! Very easy to set up. This company is top notch with their customer service!

After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!