Cosmody Bewertungen 

I ordered three Lumiboard LED Drawing Boards on December 1 for a major Christmas gift for the grandkids. Product never showed up and never recieved any correspondence from the company after numerous attempts to contact. 17 Track, the tracking software that they supposedly use, has got to be a scam as well. I has showed the package in Illinois since Dec. 18. WARNING-DO NOT GET SCAMED LIKE I DID - AVOID THIS COMPANY.

Wish I had come here first to see these reviews! Horrible experience… took over 3 weeks to arrive. Horrible quality… i had no idea it ships from China… they failed to mention that. When i asked for return instructions i was told i would have to pay shipping charges. They offered me 20% back instead. Literally a scam of a company with a horrible product… buyer beware!!!

Terrible customer service and the description on their site is a total
lie! The first word says “rechargeable”! They are not “rechargeable”, as must be plugged in to use. When u expand website pix, you can barely see the cord which is plugged in. There is truth in advertising, and “Ed” doesn’t play by the rules! I have reached out several times and this reply;
“We’re happy to assist you with your return. Please note that, as per our policy, customers are responsible for the cost of return shipping, and we do not provide prepaid return labels. Depending on the shipping location and package size, the cost can sometimes be higher.
That said, we want to make this easier for you. As an alternative, you’re welcome to keep the item whether for future use or to gift to someone and we’ll still issue a 15% refund of the item’s purchase price as a courtesy. This way, you can avoid the cost and hassle of return shipping, while still receiving a partial refund.”
Please let us know how you’d like to proceed. We’re here to help and want to ensure you’re taken care of.
Kindly,
Ed
Customer Service Representative”
No thanks Ed, I want my $ back!

Ordered the lumiboard for my granddaughter for Christmas. After logging complaints with them regarding no delivery after several weeks, then with the platform I paid with, it came. It was way smaller than advertised and worked for about 30 minutes, then the cord broke. Highly doubt I am going to attempt to return it after all of the issues I have read from others and count it as my lesson.

I ordered floating candles in September (for Halloween). It’s now the end of December and no candles. Customer service has been giving me the run around. Excuse after excuse as to why I don’t have it yet. Bottom line—do yourself a favor and DO NOT give them any money. I have been asking for a refund for months and will have to take further action at this point.

ZERO Stars. Avoid this company and their junk products altogether. Ordered six lumi-boards for my six grandkids. $195. They came and they were the size of my hand. On their ads they show boards large enough to put a coloring page on to trace. False advertising. They were mailed from China then Brooklyn. They took over three weeks to get here. They said I could send them back. They want me to mail them to Australia and shipping is over $100. Site says refunds are at their discretion and all items will be throughly inspected. I only opened one lumi board. It’s too much of a risk for me to take to send them back then be out $300. This company is a scam and a fraud and should be sued for false advertising. The product they sent I wouldn’t even accept for free. Complete junk.

Do not buy JUNK!!
Cheap and didn't even work!
Total rip off and it sucks because it was a Christmas present!
My fault for not checking this company out!
Waste of money thanks!!

Shipping was from China; it almost took a month. The item has zero directions and it is very flimsy and cheap. I’m almost embarrassed to give it as a gift. Piece of junk. I ordered a coloring pages set and it’s just a QR code to print from a printer. I inquired and it took a long time for customer service to respond. Waste of hard earned money. They make it look so amazing-it’s not.

What was to be the major gift for 2 grandchildren was a total disappointed. Small in size, only operates when plugged in with extremely short cord. Difficult to clean off when used once.

Where's my order? Best0000842376.
Ordered on the 8th. Your website has been unavailable to track the order for 3 day's. If I get no response, I'll refute and cancel the payment. Unacceptable!

If anyone sees this review, don’t use them.

Received late and broken! The light doesn't even work! What a waste of time and money.

3 weeks for shipping from order date; missing instruction booklets. Have you noticed there’s always only “7” items left as the quantity to induce buying the item—misleading advertising! The LED is NOT rechargeable because it only operates if it is plugged in by the very short power cord. The TODAY SHOW should be careful of the products it endorses.

I ordered by clicking link on Instagram. Cosmody.com
I checked shipping status after being charged and there was no order pending. The company says I must have fallen victim to a hack as they have no record but my credit card company paid Cosmody. Where do I turn to get a refund? This should be a minus 1 on stars. This company needs investigated and dismantled.

i ordered the large board and got a very tiny one. i paid for the large. very disappointing. never order from you again.

They get a rating 0 FRAUD AND SCAM
-It's everyone's fault that we fell for this scam.
I ordered on November 23rd for 4 grandchildren - 2 large and 2 small. I contacted them when it wasn't here and they wanted to charge my charge card $40 to talk to customer service to track the package. I had already done that and was about at the end of my patience because they keep you on the chat until you are so frustrated that you will do it. Not me. I told them I was calling American Express and they would just take my money back from you. Then they told me if they didn't help me they would only keep $5.99 of the $40.00. Then I told them I knew they were a scam and that I will get my money back from them from Amex . If it's too good to be true it's a scam, we know it we are warned there are people like you around.

absolutely horrible!!! Ordered over a month ago and still have not received it. The BEST tracking says it was handed off to local carrier, but no tracking number for that carrier. When I contacted customer service they just keep refering me back to the BEST tracking number. Should have ordered from Amazon. grrrrr

Terrible customer service (no response). No tracking definitive timeframe. Substandard product. I disputed with my credit card company and got my money back. Shameful, unethical, unreputable, misinformation.

Product screen has finger prints and scratches on screen when it came. I requested to return and they said I had to ship it to Australia. Shipping was more expensive than product. Really cheaply made product. Scam company

This is a total scam never gave me an order number or tracking number when I tried to contact them never returned any messages!
They beat me for 60 bucks!