Country Hotel Breaks Bewertungen 

I telephoned and spoke to Victoria who was very helpful, knowledgeable and efficient and was able to answer my queries and book my break very quickly

The website was very easy to manage. It was well explained that we would receive a confirmation email of our booking which new duly did. Excellent value for money for our weekend break. Well done Countrybreaks

Quick, polite, informative service. Would definitely use again

Good website and straightforward to make our booking

The website is very clear and the booking process was simple. We also got a good deal compared to the prices being offered on the hotel website.
I was also pleased with the way a query was handled. A customer service individual agreed to send an email to the hotel and, within 24 hours, I received a reply. This enabled me to proceed and make the booking. In these post COVID days when customer service seems to have been forgotten, I was very pleased to receive a prompt response.

First time of using this website . Good choice of destinations . Clear what was included in the package.
Easy to use website . Definitely will keep an eye out for some more good deals .

Very easy,to book hotel

I paid £177 for a double room at Guyers House hotel for one night thinking this was a superior room in a superior hotel. Wrong! The bath had chips out of it, the curtain pelmet was falling down, the one window was absolutely filthy. There was no shelf to put wsh/shaving kit onto and a stupid towel rail that was over the end of the bath and too small. There was no reduction for a continental only breakfast either. DON'T STAY HERE!

Website and booking system very easy and intuitive to use.

Easy to search for a nice mini-break. Lots of options and great value compared to going direct (which is what all hotels suggest). Will certainly use again.

In my opinion, rather than having to choose a part of the country to seek accommodation in, it would be better to have a UK map showing all hotels.

Have a £500 voucher to use and wanted to book Eshott Hall over the Easter weekend. Needed to also book single room for our teenager and to know if we could take the dog with us. Spoke to customer service who needed to speak with the hotel directly. It took a week and a half for them to come back to me with rates which were almost double the original price as the original rooms were no longer available - (given a week and a half had passed). I had to ring them FOUR times to chase my booking and the reason they gave for their delay was the hotel was just not getting back to them. I think this shows they don't have a very good relationship with the hotel and doesn't show Eshott Hall Reservations Team in a good light either. They offered to look at different dates but it was important that it was Easter weekend, plus had they come back earlier the original deal would have been affordable. It was a waste of my time and if I didn't have a voucher I would not choose to book with this company.

I was looking to book a spa break fir my partners 60th birthday. I found the info on this site well set out, easy to use ( I am not great with computers) and easy to book.
However the computer ( or me!) Made a mistake with the dates I wanted so I emailed the site explaining this and asking what to do - but by the time they had emailed me back - approx 7 mins later I had already found out how to do it on the site.
I was very impressed with how easy the amending process was and especially how quickly they had gotten back to me. I then emailed them asking about booking treatments and again was emailed with the info super fast. I sent a message saying how impressed I was and received a loverly reply.
They are now going to be my go-to site for these type of breaks.
Highly recommended

Found exactly the hotel and time I wanted and the booking and confirmation process was very straightforward and fast. Excellent value for money compared to other sites for the same hotel.

The website was easy to use. The prices were very competitive.
After I had made my reservation I received a phone call from company with a question about my request to the hotel. I was most impressed by this.

Was unwilling to extend the expiry of a £350 voucher (missed deadline by a few days). Admittedly the fault was mine that the voucher was not used before the initial expiry date, but a pretty disappointing position from a customer relations perspective.