CrewLounge AERO Bewertungen 358

TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very well made log book app, well supported and easy to use (pilot friendly). It is really easy to complete your CV or Pilot data sheet when attending an interview using the totals or query function... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen
  2. Fluggesellschaft
  3. Luftfahrtschule

Vom Unternehmen geschrieben

The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

358 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(358)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

A massive decline

From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which is totally disappeared. Months passed without even answers.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrendous customer care

Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.
I've sent them emails in various occasions and despite the 1-3 business days to receive a reply, most of the times like now weeks elapse and no one even acknowledge the case. It's very frustrating that it doesn't matter how you contact them or how many reminders you send, no one seems to reply back.

10. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect fit for airline lifestyle

Perfect fit for airline lifestyle.
Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature.
But even when the manual flight upload feature is so easy, user friendly and fast.
The app is exactly what Id look for.
Thank you.

23. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not waste your money

Do not waste your money. I bought the high-end package, and it will not launch. I wrote two emails already to support for a refund with NO REPLY ! This has been the WORST waste of money I ever had the displeasure of experiencing. I bought LOGTEN Pro and was up and running in less than 5 minutes after installation!

28. April 2026
Bewertung ohne vorherige Einladung
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Niall,
We're sincerely sorry about the issues you encountered. I see that your request has been treated and the refund executed.
We strongly suggest pilots test our products first using the free license - which has almost all functionality but is capped to 100 flights - before committing to a subscription.

Take care & Fly safe!

Bewertet mit 5 von 5 Sternen

Outstanding Support That Saved Our Operations

When our airline recently switched backoffice systems, I was concerned about compatibility with our crew management software. CrewLounge AERO made the transition completely seamless. Their support team was exceptional: they quickly connected via TeamViewer, analyzed the new setup, and even adjusted custom code to ensure perfect integration. The whole process was fast, professional, and zero-stress. Our scheduling and daily operations are now running flawlessly again. If you value a reliable platform backed by hands-on, problem-solving support, CrewLounge AERO is absolutely worth it. Five stars without hesitation.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A slap in the face for loyal lifetime customers

I purchased the previous version of this software with a lifetime license. Unfortunately, the company decided shortly after to kick their loyal customers in the teeth by forcing them into an overpriced subscription model, despite having already paid for a lifetime license. This is unprofessional and lacks integrity

27. März 2026
Bewertet mit 3 von 5 Sternen

Still many bugs to iron out

I have given an average rating to crew lounge access because the system still has quite a few bugs to be ironed out. For example, when I upload my roster changes from the current month to the server, the next month roster which is already uploaded disappears. I have to then re-upload the next month’s roster again. This is an annoyance. There are other problems as well like the inability of the system to accurately upload ground and sim duties. These duties appear as blank days on my uploaded roster.

27. Februar 2026
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Hi Karan,

Thank you for your feedback and rating. We are continuously working on improving system stability and performance, and your input helps us prioritize further enhancements.
Thanks again!

Best,
Crewlounge support

Bewertet mit 1 von 5 Sternen

Poor servive

Poor servive. If recommend U to.no on.

14. Jänner 2026
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Adrian, We're sorry to hear about your experience. I see that you had a ticket about converting a previous logbook. If you have that data in another (non-PDF) format, we'll gladly have another look at it.

//Dries@CrewLounge

Bewertet mit 1 von 5 Sternen

Despite selecting and saving my…

Despite selecting and saving my part-time periods as four months in the CAE application, a system error occurred. Due to this error, the information was forwarded to crew planning incorrectly, and the system automatically transmitted an incorrect part-time period.

As a result of this system-related issue, I have been unfairly affected, even though my selections were made correctly in the application.

I would appreciate it if this situation could be reviewed, taking into account that the issue originated from a technical/system error rather than user input.

14. Dezember 2025
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Pilot,
Please do reach out to us at support@crewlounge.aero to investigate this further.
I also note that you mention the CAE application - was the issue on the CAE side or in CrewLounge?

//
Dries@Crewlounge Support

Bewertet mit 5 von 5 Sternen

It does what you need well

It does what you need, well, reliably, and is easy to use. Plus when I asked for support in uploading my logbooks at the start, I got support quickly. So yes, I can highly recommend.

1. Mai 2025
Bewertung ohne vorherige Einladung
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Oliver,
Thank you for your kind words - much appriciated.

Take care & fly safe!

//Dries@CrewLounge

Bewertet mit 5 von 5 Sternen

perfect

perfect, I would just add the functionality of photo library per leg for dlstorage of fms times

15. November 2025
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Antwort von CrewLounge AERO

Dear Crewmember,
Thank you for your kind review.

Adding extra cloud storage would increase the data usage and might lead to higher subscription prices, which we prefer not to do.

Take care & fly safe!

Bewertet mit 5 von 5 Sternen

I originally purchased mccPILOTLOG…

I originally purchased mccPILOTLOG lifetime desktop application and it working brilliantly, especially integrating with my company rostering system. After mccPILOTLOG changed to CrewLounge AERO everything was initially fine but then when I changed to a new desktop, I was unable to install the old mccPILOTLOG application and thought I’d lost 20,000 hrs of logbook. It took a while, but eventually CrewLounge AERO support transferred my mccPILOTLOG logbook to their new system and it has been functioning great ever since.

10. November 2025
Bewertung ohne vorherige Einladung
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear pilot,

Thank you for your kind words, they are much appreciated.

Take care & fly safe!

//Dries@CrewLounge

Bewertet mit 5 von 5 Sternen

Good product

Good product, easy to use!

21. September 2025
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Pilot,

Thank you so much for your kind words.

Take care & fly safe!

//Dries@CrewLounge

Bewertet mit 1 von 5 Sternen

PilotLog Problems with downloading

PilotLog has problem with downloading the historical data, it crashes down at 75% if you tray to load more than a three days history at once. The support is very helpful and they will tell you that they are sorry to hear that you experienced a problem as such….
Guys from support, don’t be sorry because this will not fix the problem…..

22. September 2025
Bewertung ohne vorherige Einladung
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Customer,

Please do not hesitate to reach out to us at support@crewlounge.aero if you need further assistance with your problem.

//Dries@CrewLounge

Bewertet mit 5 von 5 Sternen

Excellent customer service.

14. September 2025
Bewertung ohne vorherige Einladung
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Customer,
Thank you so much for the review.
Take care & fly safe!

//Dries@CrewLounge

Bewertet mit 3 von 5 Sternen

The app is really Helpful and…

The app is really Helpful and facilitate our task of keeping track of the flight hours, but I gave a lot of trouble with the roster download. The Iflight can’t be imported through the rosters website, and I have to manually import a pdf file named roster_gmt.pdf, otherwise the flights won’t be imported correctly.
Other than that, a lot of information on the app is hard to use properly, namely the functions of relief pilot, and other such classifications. I understand though how it’s up to me going after the information on the apps manual.
Overall, I’m content with the app, and if the Iflight somehow became compatible with the app so that I could automatically import the roster, my satisfaction would improve drastically.

3. September 2025
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Customer,

Thank you for your review - we value your opionion on our products.

Please reach out to us at support@crewlounge.aero if you have further questions or problems, we'll be more than happy to assist you further.

//Dries@CrewLounge

Bewertet mit 4 von 5 Sternen

Very useful tool

Very useful tool. Many settings to adjust at the beginning but once fully set, it works seamlessly and offers a lot of functions.

30. August 2025
CrewLounge AERO-Logo

Antwort von CrewLounge AERO

Dear Stephane,
Thank you so much for this review, much appreciated.

//Dries@Crewlounge

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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