From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... Mehr ansehen
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Mehr ansehen
Unternehmen hat geantwortet
Very well made log book app, well supported and easy to use (pilot friendly). It is really easy to complete your CV or Pilot data sheet when attending an interview using the totals or query function... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
Kontaktinformationen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A massive decline
From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which is totally disappeared. Months passed without even answers.
Horrendous customer care
Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.
I've sent them emails in various occasions and despite the 1-3 business days to receive a reply, most of the times like now weeks elapse and no one even acknowledge the case. It's very frustrating that it doesn't matter how you contact them or how many reminders you send, no one seems to reply back.
Perfect fit for airline lifestyle
Perfect fit for airline lifestyle.
Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature.
But even when the manual flight upload feature is so easy, user friendly and fast.
The app is exactly what Id look for.
Thank you.
Do not waste your money
Do not waste your money. I bought the high-end package, and it will not launch. I wrote two emails already to support for a refund with NO REPLY ! This has been the WORST waste of money I ever had the displeasure of experiencing. I bought LOGTEN Pro and was up and running in less than 5 minutes after installation!

Antwort von CrewLounge AERO
Outstanding Support That Saved Our Operations
When our airline recently switched backoffice systems, I was concerned about compatibility with our crew management software. CrewLounge AERO made the transition completely seamless. Their support team was exceptional: they quickly connected via TeamViewer, analyzed the new setup, and even adjusted custom code to ensure perfect integration. The whole process was fast, professional, and zero-stress. Our scheduling and daily operations are now running flawlessly again. If you value a reliable platform backed by hands-on, problem-solving support, CrewLounge AERO is absolutely worth it. Five stars without hesitation.
A slap in the face for loyal lifetime customers
I purchased the previous version of this software with a lifetime license. Unfortunately, the company decided shortly after to kick their loyal customers in the teeth by forcing them into an overpriced subscription model, despite having already paid for a lifetime license. This is unprofessional and lacks integrity
Still many bugs to iron out
I have given an average rating to crew lounge access because the system still has quite a few bugs to be ironed out. For example, when I upload my roster changes from the current month to the server, the next month roster which is already uploaded disappears. I have to then re-upload the next month’s roster again. This is an annoyance. There are other problems as well like the inability of the system to accurately upload ground and sim duties. These duties appear as blank days on my uploaded roster.

Antwort von CrewLounge AERO
The support team very helpful and quick.

Antwort von CrewLounge AERO
Despite selecting and saving my…
Despite selecting and saving my part-time periods as four months in the CAE application, a system error occurred. Due to this error, the information was forwarded to crew planning incorrectly, and the system automatically transmitted an incorrect part-time period.
As a result of this system-related issue, I have been unfairly affected, even though my selections were made correctly in the application.
I would appreciate it if this situation could be reviewed, taking into account that the issue originated from a technical/system error rather than user input.

Antwort von CrewLounge AERO
It does what you need well
It does what you need, well, reliably, and is easy to use. Plus when I asked for support in uploading my logbooks at the start, I got support quickly. So yes, I can highly recommend.

Antwort von CrewLounge AERO
perfect
perfect, I would just add the functionality of photo library per leg for dlstorage of fms times

Antwort von CrewLounge AERO
I originally purchased mccPILOTLOG…
I originally purchased mccPILOTLOG lifetime desktop application and it working brilliantly, especially integrating with my company rostering system. After mccPILOTLOG changed to CrewLounge AERO everything was initially fine but then when I changed to a new desktop, I was unable to install the old mccPILOTLOG application and thought I’d lost 20,000 hrs of logbook. It took a while, but eventually CrewLounge AERO support transferred my mccPILOTLOG logbook to their new system and it has been functioning great ever since.

Antwort von CrewLounge AERO
PilotLog Problems with downloading
PilotLog has problem with downloading the historical data, it crashes down at 75% if you tray to load more than a three days history at once. The support is very helpful and they will tell you that they are sorry to hear that you experienced a problem as such….
Guys from support, don’t be sorry because this will not fix the problem…..

Antwort von CrewLounge AERO
Excellent customer service.

Antwort von CrewLounge AERO
The app is really Helpful and…
The app is really Helpful and facilitate our task of keeping track of the flight hours, but I gave a lot of trouble with the roster download. The Iflight can’t be imported through the rosters website, and I have to manually import a pdf file named roster_gmt.pdf, otherwise the flights won’t be imported correctly.
Other than that, a lot of information on the app is hard to use properly, namely the functions of relief pilot, and other such classifications. I understand though how it’s up to me going after the information on the apps manual.
Overall, I’m content with the app, and if the Iflight somehow became compatible with the app so that I could automatically import the roster, my satisfaction would improve drastically.

Antwort von CrewLounge AERO
Very useful tool
Very useful tool. Many settings to adjust at the beginning but once fully set, it works seamlessly and offers a lot of functions.

Antwort von CrewLounge AERO
Excellent app with lots of features
Excellent app with lots of features, and hassle free.

Antwort von CrewLounge AERO
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







