Chinese dropshipping scam. Do not purchase their “cotton poplin”. It 100% does not contain cotton. It so clearly is a synthetic material and I’m quite certain entirely polyester to be in fact. Aside f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The size medium shirt I bought for my husband did not fit his tummy area. I requested an exchange. I received a prompt reply the next day with a request to take pictures of measuring the shirt. I did... Mehr ansehen
Unternehmen hat geantwortet
I received my shirt but it was too small. Turns out I ordered a women's 3X, but meant to get a MENS 3x. They are replacing it free of charge! Very satisfied with this customer service...and they resp... Mehr ansehen
The shirts are great, and I have gotten multiple comments about how cool they are. One of the shirts was accidentally sent in a women's size. The replacement is on the way, no questions asked. Great p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About Crosfil Crosfil is an independent streetwear brand based in Boulder, Colorado, designing dark-themed Hawaiian shirts and heavyweight cotton t-shirts for people who appreciate the unusual. We make wearable pieces inspired by cryptid folklore, classic horror, cult cinema, occult symbolism, and 80s neo-noir aesthetics. Our collections — CRYPTID, ARCANA, ELDRITCH, HORROR, GAME OVER, CULT CINEMA, TWISTED, and CREATURES — are designed in-house and made-to-order for each customer. Every shirt is printed on-demand through our trusted manufacturing partner. Hawaiian shirts feature all-over seamless prints across front, back, sleeves, and collar, available in cotton, rayon, and polyester. T-shirts use heavyweight 230gsm cotton with vibrant DTF printing. We believe great design should tell a story. Whether it's a Patterson-Gimlin tribute, a Point Pleasant Mothman piece, or a vintage cryptid conspiracy print — each design carries meaning, craft, and a little bit of darkness. We ship worldwide from our production partners, with full tracking on every order. Production typically takes 3 business days, with delivery in 5 business days to most countries including the US, UK, EU (Germany, France, Netherlands), Canada, and Australia. Thank you for supporting independent design. We're a small team and your feedback genuinely matters to us. — The Crosfil Team Boulder, Colorado, USA
Kontaktinformationen
1942 Broadway, Ste 314C, 80302, Boulder, Vereinigte Staaten
- support@crosfil.com
- crosfil.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service great response…
Great customer service great response offered great solution to an issue with sizing will definitely come back unique items
I received my shirt but it was too…small
I received my shirt but it was too small. Turns out I ordered a women's 3X, but meant to get a MENS 3x. They are replacing it free of charge! Very satisfied with this customer service...and they responded so quickly.
Thanks Crosfil!
They are very helpful with their…
They are very helpful with their customer service. I love their products.
Chinese dropshipping scam
Chinese dropshipping scam. Do not purchase their “cotton poplin”. It 100% does not contain cotton. It so clearly is a synthetic material and I’m quite certain entirely polyester to be in fact. Aside from this they say they are based out of Colorado and they are not. Orders ship from Shanghai, as I mentioned above, they are a Chinese dropshipping scam company. Sure they sent my order… but I did not get what I paid for & they of course are no help. Beyond disappointed, I paid $80 per shirt to be ripped off. I would’ve been a repeat customer too. Shame on them, bad business. Do not shop here.
The shirts are great
The shirts are great, and I have gotten multiple comments about how cool they are. One of the shirts was accidentally sent in a women's size. The replacement is on the way, no questions asked. Great product, and great customer service.
Fantastic communication and top quality!
Crosfil is a great company
Crosfil is a great company. I ordered one of their awesome shirts for my husband but it was too small. They said we could keep the other one( we gave it to a friend) and they are sending my husband a larger size. What amazing customer service and support that is- in this day and age that’s unbelievable. Crosfil gets 5 stars.
They do not in fact honor their advertised return policy
I bought two items. One I sent to a friend and everyone that saw our exchange on Facebook loved the shirt. I thought well hell it says they'll take any returns on the top of their website so I gave them a shot. I don't like what arrived. The buttons are extremely loud making obnoxious sounds with every movement. I have not worn it and immediately put it back in the packaging as that's how much I disliked it. I've been told by the company they will only partially reimburse me because nothing is wrong with the order despite them advertising they take returns with 100% back.

Antwort von crosfil.com
Quality
This company makes a great product and has excellent customer service! I accidentally ordered the wrong item and they immediately responded to my email with a solution. The designs on the shirt are exactly as advertised and the rayon material is very comfortable.

Antwort von crosfil.com
Excellent customer service!!

Antwort von crosfil.com
The size medium shirt I bought for my…
The size medium shirt I bought for my husband did not fit his tummy area. I requested an exchange. I received a prompt reply the next day with a request to take pictures of measuring the shirt. I did as requested and received another prompt reply from Gina that stated they would send me a large. When I receive replacement shirt then I will be satisfied that this company stands by their word.

Antwort von crosfil.com
Customer service was wonderful…
Customer service was wonderful regarding a shirt order that turned out to be a size too small. They promptly sent me a new shirt in a larger size free of charge, without me having to return the original shirt. Amazing!!

Antwort von crosfil.com
I wanted to order two XXL men's shirts…
I wanted to order two XXL men's shirts from these folks, but I made a mistake, and accidentally ordered one lady's and one men's shirt. I contacted them immediately after discovering MY error. They responded promptly and made the correction prior to shipment. Once I received the corrected order, I found that the shirts were smaller than most US XXL sizes (their sizing page link went to a dead web page). After contacting them about my dilemma, they have agreed to send me the next size up at no extra cost once I post this review. We are not at the end of the road yet with my transaction, but I am very happy with the responsiveness of their customer service to this point.

Antwort von crosfil.com
I ordered the bigfoot alien shirt as a gift.
I ordered the bigfoot alien shirt as a gift. I ordered it too large. Crosfil has kept in constant contact with me and I have no issues getting a replacement. I'd order again. They loved the shirt!

Antwort von crosfil.com
great product and great customr service
great product and great customer service. it does take a week or two to arrive (which is communicated in the order pre-process) but worth it. love the neon coast Hawaiian and wendigo golf polos! very popular on course! customer service also A+ for getting me the wendigo quickly after wrong shirt shipped and they let me keep the incorrect shirt as a bonus! can't beat that.

Antwort von crosfil.com
Refused to honor "satisfaction guaranteed"
I purchased two items, both of which were poor quality. Customer service would not honor their "100% satisfaction or a full refund" guarantee. They refunded one item after acknowledging that they had used a fake product image on their website, and the shipped product did not match. The other item, a Hawaiian shirt, was made of translucent fabric. That feature was not described or disclosed. They offered a coupon instead of a refund.
Overall, a shady and dishonest company.
Everything is drop shipped from China. You have 2 hours after completing an order to cancel. Just a terrible experience all around.

Antwort von crosfil.com
Fantastic shirt and great costumer…
Fantastic shirt and great costumer service, with excellent communication. After a mix up on sizes of shirt for a Memento Mori Hawaiian Shirt (mostly on my part!), Gina, at Crosfil customer services was very helpful and patient and sorted me out a new shirt. I highly recommend these unique, good quality shirts and will be buying more of their designs in the future.

Antwort von crosfil.com
Watch the sizing
The shirts I ordered were fabricated and delivered in a reasonable time. The fabric pattern and the cut of the shirts were as they appeared on the website. The sizing runs smaller than the measurements listed on the website. I appreciate that they offered to replace the shirts with ones the next size up. I would encourage you to order one size bigger than your current size.

Antwort von crosfil.com
Great cotton fabric
I purchase the Bigfoot/alien/flying saucer short-sleeved shirt for my husband for his birthday. It's a true cotton fabric, with just a tad spandex for stretch. Wonderful texture. However, after my husband tried it on, it was too small. Crosfil was easy to work with to get a larger size.

Antwort von crosfil.com
Great shirt and experience
The shirt looks great and the customer service is excellent. Highly recommended!

Antwort von crosfil.com
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