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Crusader Vehicles Limited Bewertungen 

372
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The quickest and easiest that our company has purchased a van! Thank you Kelly for arranging the quote, paperwork and van delivery, all in a week. We'll be back for out next vehicle.

Bewertet mit 5 von 5 Sternen

This proved to be a very straightforward vehicle purchase, thanks in no small part to the excellent service from Kelly at Crusader. Our requirements were quite specific, but she found the correct vehi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to quite a few different lease companies to get a electric van, all promised delivery within a couple of weeks but this never happened. Spoke to Dan at Crusader Vehicles, he was up front and comp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to our local dealer, three times, to try and get a van. Ended up speaking with Dan at Crusader who was amazing, everything sorted, everything was easy, nothing too much trouble. Cant say enough p... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Leasing-Service
  2. auch in
  3. Autohändler

Vom Unternehmen geschrieben

Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

372 Bewertungen

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4,9

Alle Bewertungen

(372)

79 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Ordered the new kia pv5

Ordered the new kia pv5, josh was great, explained everything sent me the information straight away. Price was great, I would highly recommend crusader vans

11. Februar 2026
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Antwort von Crusader Vehicles Limited

Hi Darren,

Thanks very much for the feedback. We’re pleased to hear Josh explained everything clearly and got the information over to you promptly.

It’s great to know you were happy with the price and we really appreciate the recommendation.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Adam was super helpful and…

Adam was super helpful and knowledgable. He gave me great, no pressure advice and kept me informed throughout the process. Cannot recommend enough. I have dealt with so many car sales men trying to find a car with a wheelchair accessible back and this was a cut above the rest. Great price on the car too!

31. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Debbie,

Thank you for such a detailed and positive review. We’re really pleased to hear Adam was able to offer clear, no-pressure advice and keep you informed throughout, especially when helping you find the right vehicle to meet specific accessibility needs.

It’s great to know the experience stood out and that you were happy with the price as well. We’ll be sure to pass your feedback on to Adam.

Thanks again for choosing Crusader and for taking the time to recommend us.

Kind regards,
Crusader

Bewertet mit 5 von 5 Sternen

Outstanding service from Craig at crusader

Outstanding service from Craig at Crusader vans! Really attentive and went out of his way to make sure things were running smoothly, even over the manic Christmas period. Love my new van! Highly recommend.

22. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Jayde,

Thanks very much for the great feedback — we’re really pleased to hear Craig went the extra mile to keep everything running smoothly, especially during such a busy time of year.

It’s great to know you’re enjoying the new van, and we really appreciate the recommendation.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Excellent deal

very helpful to deal with backed up by an excellent deal. Thank you

15. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi David,

Thanks very much for the feedback — we’re pleased to hear the process was straightforward and that you were happy with the deal.

We appreciate you taking the time to leave a review and thank you for choosing Crusader.

Kind regards,
Crusader Vans

Bewertet mit 1 von 5 Sternen

A bad experience - BEWARE THEIR FEES

I recently ordered a new Kia PV5 through Crusader Vans. At the outset, everything was positive – I dealt with Josh Chipps, who was professional, responsive, and genuinely helpful. The deal looked good, I placed the order, and paid the £199 + VAT contract processing fee. At that stage, all seemed straightforward.

Unfortunately, shortly afterwards I had a personal issue arise which meant the van was no longer suitable for me to lease, so I needed to cancel the order. This is where you really find out what a company is like.

I was informed that cancelling would incur a £350 + VAT cancellation fee. To be fair, Crusader Vans did offer to offset the original £199 + VAT processing fee against this as a gesture of goodwill, so the amount was slightly reduced. However, a cancellation fee of over £350 + VAT still feels very steep, and it is not something that is made particularly clear at the start of the process.

I’m sure the response to this will be that it’s “in the terms and conditions” – and yes, technically it is – but realistically very few people read every line of small print in full when ordering a van. I think this is the kind of cost that should be highlighted far more clearly upfront.

I will pay the outstanding balance simply because I don’t have the time or inclination to fight it, but I felt it was important to let others know that once you sign on the dotted line, you are effectively committed to the £199 + VAT admin fee and a £350 + VAT cancellation fee if circumstances change.

As a result of this experience, Crusader Vans have not only lost me as a customer, but I’ve also advised a friend who was looking to upgrade a fleet of vans to look elsewhere. It’s disappointing, as the sales experience started off well, but the cancellation policy has left a very sour taste.

12. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Charles,

Thank you for taking the time to leave a detailed review, and for recognising the positive experience you had initially with Josh — that’s appreciated.

We’re sorry that a change in your circumstances meant the order could not proceed. The cancellation fee was set out in the order documentation and contract process that was accepted at the point of order, and it was applied in line with those agreed terms.

Once an order is placed, there are genuine administrative and third-party costs involved in progressing both the vehicle and the finance arrangements. In this case, we did apply discretion by offsetting the original processing fee against the cancellation charge to reduce the overall amount payable.

While we appreciate that this wasn’t the outcome you had hoped for, we thank you for sharing your experience.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

AMAZING !!!

this is my 5th van from crusader , really pulled all the stops out this time, as I had a vehicle written off and they got a new one to me within 5 days on the lead up to xmas !!

6. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Matt,

Thanks very much for the great feedback — and for choosing Crusader again. Five vans is a strong endorsement and we really appreciate the continued trust.

We know how disruptive a write-off can be, especially so close to Christmas, so it’s great to hear the team were able to turn things around quickly and get you back on the road within days.

Thanks again for your support, and we look forward to helping with the next one when the time comes.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Great service from Jon

Great service from Jon

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Ryan,

Thanks for taking the time to leave a review — great to hear you received such good service from Jon.

We’ll be sure to pass your feedback on to him, and thanks again for choosing Crusader.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Amazing service as always

I am very pleased with the over all service from Crusader Vehicles. This is our 4th vehicle from them. A minor hiccup along the way with a seat belt malfunction from the manufacture but josh was very helpful and communicated thoroughly through the slight delay. I would highly recommend to all :)

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Jordan,

Thanks very much for taking the time to leave a review and for choosing Crusader again — a fourth vehicle is something we don’t take lightly.

It’s good to hear that, even with the minor issue from the manufacturer, Josh kept you informed and supported things through to resolution. Clear communication is something we place a lot of importance on, especially when there are factors outside our control.

Thanks again for the recommendation and for your continued trust — we look forward to helping again when the time comes.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Brilliant service!!

Josh and the team was brilliant, definitely recommend them to people.

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Mr Robbins,

Thanks for the great feedback — we’re really pleased to hear Josh and the team delivered such a positive experience.

We appreciate the recommendation and your support.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Jon was incredible when I leased my new…

Jon was incredible when I leased my new mini aceman. Nothing was too much trouble and he found me the perfect car working with budget. Thanks so much for everything.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Caroline,

Thank you for such a kind review — it’s great to hear that Jon was able to make the process straightforward and find the right Mini Aceman within your budget.

We’ll be sure to pass your feedback on to him, and thanks again for choosing Crusader. Enjoy the new car.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

Fabulous service

Fabulous service, friendly and accommodating business with great communication. The whole process was simple and straight forward

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Crusader Vehicles Limited

Hi Clare,

Thanks very much for the kind feedback. We’re pleased to hear you found the process simple and straightforward, and that the communication met your expectations throughout.

We really appreciate you taking the time to leave a review and thank you for choosing Crusader.

Kind regards,
Crusader Vans

Bewertet mit 5 von 5 Sternen

We have just taken delivery of another…

We have just taken delivery of another vehicle from Crusader Vehicles, and as always, the service has been exceptional. We have been working with Simon and Liz for over 11 years now at All Seasons Roofing Group Ltd, and their professionalism, reliability, and dedication continue to set the benchmark.

Every vehicle delivery is smooth, efficient, and stress-free — spot on every time. Simon and Liz consistently go above and beyond to make sure we get the right vehicles for our needs, and their communication and support throughout the process is second to none.

We couldn’t ask for a better leasing partner. Highly recommend Crusader Vehicles to any business looking for trustworthy, friendly, and first-class service.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

This is a great company, this is the second time leading a van and both times was hassel free and quick delivery. Would 100% recommend

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service all round

This is the second time I've used crusader to get a van. Kevin Hampton and his team went above and beyond to get me the van in the particular specification that I required. Nothing was a problem and all done extremely promptly. 5 star service.

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend! This is the 2nd personal vehicle I have had through Crusader Vehicles and all our company vehicles come through Crusader. Outstanding service yet again from Shaun and Liz, thank you both so much!

8. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as promised and I couldn't be happier with it.

10. September 2025
Bewertung ohne vorherige Einladung

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