Cycle SOS Bewertungen 

53
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Overall handling of my no-win no-fee damages claim for injury following a collision with a car was not too bad. I found Cycle SOS from an internet search for a local firm but my claim was handled by S... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I got knocked off my bike and broke my lower back and pelvis, I started a claim with Cycle SOS as the other party involved refused to replace my Bike that was written off. After an ongoing case and s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It took nearly 3 years and seemed long winded and complicated process but we could not have done it without the excellent work of Fletchers. They kept us upto date all the time and you felt as if they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

David was always helpful whenever I raised a query. His response time was very good and he would always take the trouble to explain anything I asked. His calm & professional approach throughout the w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsanwalt
  2. auch in
  3. Anwaltskanzlei
  4. Rechtsdienstleistungen

Vom Unternehmen geschrieben

Cycle SOS ‘The Cyclists National Helpline’ is made up of a highly trained team of specialist personal injury cycling lawyers that help injured cyclists recover compensation following an accident. As part of Fletchers Solicitors we are backed by a wider team to be able to support our clients getting successful results.

Cycle SOS

Vom Unternehmen geschrieben

Over 30 years representing injured cyclists
We handle many serious injury cases for cyclists and our 30 years experience gives us the expertise to win them.
Our team are cyclists themselves
Our sympathetic and approachable team have the necessary understanding to really help cyclists that have been injured following a collision/ accident.
We can recover other financial losses
We provide access to medical assistance and physiotherapy to help get our clients back on their bike as soon as possible. We also help recover any earnings lost as a result of the accident to relieve some of the financial burden an accident can cause.

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

53 Bewertungen

5 Sterne
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1 Stern

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4,5

Alle Bewertungen

(53)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very Professional Service

I was knocked off my bike in 2018, driver had admitted liability but insurance route wouldn't cover my losses; my insurance legal team then wanted to pursue through claims but seemed quite aggressive about this and that didn't sit well with me.

Approached CYCLE SOS after doing a google search and found an article on bike specialist firms in one of the bike websites, who took the case on and have been very professional throughout, kept everything fact based and made something, which I wasn't comfortable doing, a very simple process.

29. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

this is the very best choice

I do not think there is any better choice. I was hit by a car while riding my bike. I suffered bad injuries and within 6 months a full and final settlement beyond my expectations was reached. During this time my contact with Smith Jones was excellent. They are the nicest and most efficient team imaginable.

21. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional service

Very professional service always keeping me informed and up to date with all current issues.
High recommend them to anyone.
Many thanks on you swift service.

17. Mai 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Service was good

Service was good, difficult to compare to anyone else as not had to do this before and hopefully want again!!

4. April 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cycle SOS took control of the entire…

Cycle SOS took control of the entire process and were hugely helpful throughout. Payment at the end of the process was prompt and they had deducted their fee which came in as quoted at the start so I had no hassle what so ever. Highly recommend and would use again although I hope I don't need to.

11. März 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very satisfied with the service

Very satisfied with the service. I contacted Cycle SOS (Smith Jones Solicitors in Burnley) after a collision with a car while out on my bike. Mr Gardner who dealt with my claim was very professional, friendly and helpful, efficient in keeping me updated and quick to respond to any of my emails. Guiding me throughout my medicals and treatment (from start to finish was 2 years), even at the end going to court alone (I didn't have to attend or get involved at all) after the defendant's insurers were disputing paying the full cost of my treatment which Mr Gardner was successful in retrieving, very grateful he went the extra mile. Very happy with my settlement and would recommend Smith Jones Solicitors to anyone including family and friends.

21. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Not quite sure where their claim to be …

Not quite sure where their claim to be experts on cycling claims was evident. I sent lots of info, as requested, regarding the accident, losses, injuries etc , had several doctor's visits, and gave them permission to access my medical records etc etc.
I have no evidence that this information was ever acted on, beyond filling in the initial insurance claim form. When the first offer of compensation came from the other party's insurer, over a month later, my injuries were healing. Cycle SOS (actually Smith & Jones) then suggested I get yet another medical report done (at my expense) in order to try to get a better offer. As an hourly paid contractor, it seemed fruitless to continue to do all the work for Cycle SOS for potentially little gain and certain personal expense, so I cut my losses and accepted the first offer. They then seemed to finally spring into action to get a cheque from the insurers, although this still took more than another month.
Would I use them again if I suffered another injury like this? Probably not - I could have done it all by myself and saved a £500 fee.

9. Dezember 2017
Bewertung ohne vorherige Einladung
Cycle SOS-Logo

Antwort von Cycle SOS

Thank you for taking the time to leave us a review. Most of our clients are pleased with our service but we value all our clients' feedback as it enables us to monitor our service levels and identify where we can improve.

Clients can rest assured that we will always treat their affairs in complete confidence and for this reason we cannot comment on individual cases in public. However, we do encourage clients who are unhappy with our service to let us know so we can see what needs to be done to put matters right and to allow us the opportunity to explain any elements of the claim process which are out of our control or on which there may have been a misunderstanding.

In this case there is some disparity between our file of papers and the content of your review, leading us to believe that there may have been a misunderstanding. We would therefore invite you to discuss the matter confidentially. You can email me directly here if you wish to do so: p.jones@sjlaw.co.uk

Peter Jones, Managing Partner/Director.

Bewertet mit 3 von 5 Sternen

Not too bad overall - slow to update me on progress

Overall handling of my no-win no-fee damages claim for injury following a collision with a car was not too bad. I found Cycle SOS from an internet search for a local firm but my claim was handled by Smith Jones Solicitors from Burnley. It took almost four years for my claim to be settled but I am happy with the award. Communication could have been better in the final year as the person handling the claim often failed to update me on progress when he said he would and had to be chased.

14. Oktober 2017
Bewertung ohne vorherige Einladung

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