Cycle Exchange Bewertungen 1 865

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Loving my new bike, no way could I afford £12000 for a new Aethos S-works. It’s reassuring to know that there is comeback and support when buying such big ticket used premium bikes without actually... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I wish all customer-facing businesses were this effective. The website is clear and informative. The product is high quality. The prices are reasonable. The customer service from the people I s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First class service provided by the team at Cycle Exchange. Exchanged my trek to buy a factor on the cycletowork scheme and dealt with Max who was brilliant in explaining the process and making it all... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A friend recently bought a road bike from Cycle Exchange and recommended them. I test rode three of the gravel bikes they had in my size (I’m 6ft 3). They were really helpful all through this process.... Mehr ansehen

Unternehmensdetails

  1. Sportgeschäft

Vom Unternehmen geschrieben

Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1865 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Josh was really helpful in finding the…

Josh was really helpful in finding the right bike I was looking for and made the process really easy. He kept me updated on everything and was quick to respond to any questions I had. Delivered on time and the courier kept me in the loop on delivery times.
Would highly recommend.

17. Februar 2026
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Antwort von Cycle Exchange

Hi Pete, thanks for the lovely feedback, always appreciated 🙏 Hope you enjoy the F7. All the best.

Bewertet mit 5 von 5 Sternen

Great bike and service 👍

First time I’ve used cycle exchange and it couldn’t have been better, the bike was in great condition and from purchase to delivery in four days “well done”👍

9. Februar 2026
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Antwort von Cycle Exchange

Hi Dan, thanks for the feedback, great to hear 😊 Hope you enjoy the Ribble.

Bewertet mit 5 von 5 Sternen

I’m so happy with my new bike

I’m so happy with my new bike, and really pleased with the service from Cycle Exchange. The team are responsive to messages and so helpful. My order was shipped within less than 24 hours and it’s exactly as expected.

Unfortunately the chosen courier APC were pretty poor with a delayed delivery and lack of communication. Not a fault of Cycle Exchange at all and wouldn’t stop me using them again in the future.

6. Februar 2026
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Antwort von Cycle Exchange

Hi Samara, hope the Cervelo S5 build is going well and you've manage to get out to enjoy. Sorry to hear there was a delay on your delivery but glad got to you in the end 👍 Enjoy.

Bewertet mit 5 von 5 Sternen

Don’t think I will buy new again

Don’t think I will buy new again, I purchased through a cycle to work scheme and the process couldn’t of been easier, the help and support via email was first class and when the bike arrived it was beyond my expectations, highly recommend

5. Februar 2026
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Antwort von Cycle Exchange

Hi Gareth, that's what we like to hear 👍 Hope you're enjoying the Ribble.

Bewertet mit 5 von 5 Sternen

What’s there not to like

What’s there not to like, you walk in and surrounded by all these gleaming beautiful bikes, I wish I could afford them all!!!

22. Jänner 2026
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Antwort von Cycle Exchange

Hi Dimitri, glad you enjoyed the shop experience 😍 . Hope you enjoy the Cinelli.

Bewertet mit 5 von 5 Sternen

If I could give 10 stars

If I could give 10 stars, I would.
I have long searched for a pinarello Dogma F, and I ended up buying at Cycle exchange as the bike looked as it was new, however the price was super convenient, way below the price of a new model.
I would say thanks to every single member of staff who helped me and showed knowledge, passion and dedication.

5. Februar 2026
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Antwort von Cycle Exchange

Hi Domenico, thanks for the lovely feedback, it's much appreciated 😍 Hope you're enjoying the Dogma F. All the best 😁

Bewertet mit 1 von 5 Sternen

Greedy

Got an offer through for my bike which was quite frankly offensive, considering they are marketing the EXACT same models/specs for what would have been a 133% markup. Just plain greedy. I'd rather them just come out and say they didn't want it rather than try and pull my pants down. Madness. Complete waste of time.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Cycle Exchange

Hi Adam, we price dynamically according to where the market demand is at the time of submission. Your model of bike is now in much less demand than it was previously. The one you are comparing to has been unsold for a while. We can always sell on commission for you, so sale or return with fixed margin. If we didn't want it we wouldn't offer. Sorry it didn't work out and best of luck with the sale.

Bewertet mit 5 von 5 Sternen

Prompt delivery

Prompt delivery, knowledgeable driver.

3. Februar 2026
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Antwort von Cycle Exchange

Hi Brian, thanks for the review, hope you're enjoying the CAAD12. 👍

Bewertet mit 5 von 5 Sternen

Dogma F12

I bought an F12 from cycle exchange and it was a great price.
The bike is absolutely immaculate, it could almost pass as new.
Friendly staff and a nice easy transaction.

19. Jänner 2026
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Antwort von Cycle Exchange

Hi Martin, great to hear and thanks for taking the time to review. Enjoy 😊

Bewertet mit 5 von 5 Sternen

Great business model for high end cycle exchange/ pre owned purchase

Max is a cycle enthusiast over a sales person that supported me through the whole purchase of a pre owned late model Cannondale Synapse at nearly 50% of the current RRP. I was made to welcome and given the opportunity to test ride the bike irrespective of a commitment to buy. Once I agreed to purchase, the bike was given a thorough check and final tune by the on site work shop while I waited and I was able to take the bike straight after that. Cannot recommend them highly enough.

2. Februar 2026
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Antwort von Cycle Exchange

Hi Mike, thanks for the lovely feedback, it's been passed on to Max, much appreciated 🙏 Enjoy

Bewertet mit 5 von 5 Sternen

Big thanks to Mo and the team for…

Big thanks to Mo and the team for converting my Diverge to GRX Di2 really helpful throughout and kept me updated and its just so much better for the upgrade, flies along!

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Cycle Exchange

Hi Pie, thanks for the lovely feedback, it's been passed on to Mo 🙏 Enjoy the Diverge.

Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant. Bought my dream bike from them recently. Could not be happier with the service and bike. 5 stars well deserved.

26. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Cycle Exchange

Hi Lawrence, appreciate the review. Hope you enjoy 😊

Bewertet mit 5 von 5 Sternen

5 star service …

All the staff that I spoke to were very polite and helpful. My questions were answered in a very quick time by email giving you confidence that you were not being misled

30. Jänner 2026
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Antwort von Cycle Exchange

HI Terry, appreciate you taking the time to review 😊Hope the F12 is going well and you're enjoying.

Bewertet mit 5 von 5 Sternen

Top quality delivery service

Top quality delivery service.
Great information and advice from the gent who delivered it

30. Jänner 2026
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Antwort von Cycle Exchange

Hi Leon, appreciate the lovely feedback, will pass on to our delivery team. Hope you enjoy the Bianchi. 👍

Bewertet mit 5 von 5 Sternen

Fantastic staff all of whom have a deep…

Fantastic staff all of whom have a deep love and knowledge of all things BIKE.

28. Jänner 2026
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Antwort von Cycle Exchange

Hi Adam, great to have you back with us 👍 and hope you enjoy the S-Works build we did for you. All the best

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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