Loving my new bike, no way could I afford £12000 for a new Aethos S-works. It’s reassuring to know that there is comeback and support when buying such big ticket used premium bikes without actually... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wish all customer-facing businesses were this effective. The website is clear and informative. The product is high quality. The prices are reasonable. The customer service from the people I s... Mehr ansehen
First class service provided by the team at Cycle Exchange. Exchanged my trek to buy a factor on the cycletowork scheme and dealt with Max who was brilliant in explaining the process and making it all... Mehr ansehen
A friend recently bought a road bike from Cycle Exchange and recommended them. I test rode three of the gravel bikes they had in my size (I’m 6ft 3). They were really helpful all through this process.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Kontaktinformationen
27 Sury Basin, KT25NZ, Kingston, Vereinigtes Königreich
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
Hat 80 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Josh was really helpful in finding the…
Josh was really helpful in finding the right bike I was looking for and made the process really easy. He kept me updated on everything and was quick to respond to any questions I had. Delivered on time and the courier kept me in the loop on delivery times.
Would highly recommend.

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Great bike and service 👍
First time I’ve used cycle exchange and it couldn’t have been better, the bike was in great condition and from purchase to delivery in four days “well done”👍

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It was a simple experience with good…
It was a simple experience with good communication and prompt delivery

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2 bikes had off these now good service…
2 bikes had off these now good service and fast delivery

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I’m so happy with my new bike
I’m so happy with my new bike, and really pleased with the service from Cycle Exchange. The team are responsive to messages and so helpful. My order was shipped within less than 24 hours and it’s exactly as expected.
Unfortunately the chosen courier APC were pretty poor with a delayed delivery and lack of communication. Not a fault of Cycle Exchange at all and wouldn’t stop me using them again in the future.

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Don’t think I will buy new again
Don’t think I will buy new again, I purchased through a cycle to work scheme and the process couldn’t of been easier, the help and support via email was first class and when the bike arrived it was beyond my expectations, highly recommend

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What’s there not to like
What’s there not to like, you walk in and surrounded by all these gleaming beautiful bikes, I wish I could afford them all!!!

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If I could give 10 stars
If I could give 10 stars, I would.
I have long searched for a pinarello Dogma F, and I ended up buying at Cycle exchange as the bike looked as it was new, however the price was super convenient, way below the price of a new model.
I would say thanks to every single member of staff who helped me and showed knowledge, passion and dedication.

Antwort von Cycle Exchange
Greedy
Got an offer through for my bike which was quite frankly offensive, considering they are marketing the EXACT same models/specs for what would have been a 133% markup. Just plain greedy. I'd rather them just come out and say they didn't want it rather than try and pull my pants down. Madness. Complete waste of time.

Antwort von Cycle Exchange
Dogma F12
I bought an F12 from cycle exchange and it was a great price.
The bike is absolutely immaculate, it could almost pass as new.
Friendly staff and a nice easy transaction.

Antwort von Cycle Exchange
Great business model for high end cycle exchange/ pre owned purchase
Max is a cycle enthusiast over a sales person that supported me through the whole purchase of a pre owned late model Cannondale Synapse at nearly 50% of the current RRP. I was made to welcome and given the opportunity to test ride the bike irrespective of a commitment to buy. Once I agreed to purchase, the bike was given a thorough check and final tune by the on site work shop while I waited and I was able to take the bike straight after that. Cannot recommend them highly enough.

Antwort von Cycle Exchange
Big thanks to Mo and the team for…
Big thanks to Mo and the team for converting my Diverge to GRX Di2 really helpful throughout and kept me updated and its just so much better for the upgrade, flies along!

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Absolutely brilliant
Absolutely brilliant. Bought my dream bike from them recently. Could not be happier with the service and bike. 5 stars well deserved.

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5 star service …
All the staff that I spoke to were very polite and helpful. My questions were answered in a very quick time by email giving you confidence that you were not being misled

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Great communication and a pleasure to…
Great communication and a pleasure to deal with. Thanks guys!

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Top quality delivery service
Top quality delivery service.
Great information and advice from the gent who delivered it

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Fantastic staff all of whom have a deep…
Fantastic staff all of whom have a deep love and knowledge of all things BIKE.

Antwort von Cycle Exchange
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