From our perspective a true measure of a business is how they engage with their customers but more importantly how they respond with issues arising after their purchase. I had purchased a DJI product... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with DJI Care was with my Inspire 1, which had a little accident that was covered, sent away and not for long and it was back to me like brand new. So well worth getting DJI CARE!! My L... Mehr ansehen
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Mehr ansehen
Ordered mini 4 pro refurbished paid .was not in stock and you were unaware when would become available. So order cancelled. 6 business days after cancellation rang re return of monies and informed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktinformationen
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 38 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
DJI Mini 5 Pro Gimbal Stuck
After a crash the gimbal was stuck. D1 replaced the mini 5 pro drone for an attractive price in a short time. I am very happy with their service. Shipping was fast and communication easy. I’m fully satisfied with their service and can only recommend their service.
Great service.
Customer service team was fantastic. Item was shipped here fast and safe. Highly recommend. Ive used this store for all my drone purchases over the years.
Good service
Fantastic Drone
The DJI Neo Flymore package is a fantastic drone, suitable for beginners and experienced flyers.
Impressive intelligence built into all components.
The motion controller is especially impressive as a natural human interface with the Neo drone.
Delivery on time
Bought a ex demo avata 2 from these…
Bought a ex demo avata 2 from these guys .arrived quickly and in great condition, had to organise care refresh but was easy and communication was great from D1 store staff . Happy flying 🙂
Very happy customer
I came to the D1Store in Bondi Junction with a Mavic pro 2 drone that was not behaving. The staff were very helpful and friendly and the machine was sent off for repair after which I ended up receiving a brand new drone and controller for $234 dollars which was pretty damn good if you ask me.
Fantastic service from Trevor at Melb Central store!
Trevor at the Melb Central store was super friendly, welcoming, informative and down-to-earth in his customer service, knowledge and dealt with my warranty replacement very smoothly!
Thank you D1 Store
Thanks D1 Store, for quick shipment of my order for DJI Mavic 3 Pro propellers which I really needed. I highly recommend D1 Store for all your drone needs.
Good service
Good service. Quick post. Quick reply with questions. Good products.
Fantastic service.
Fantastic service. Very good communication right throughout the whole process. And best of all, really good value for money. I was very impressed.
Shipping could have been done with…
Shipping could have been done with express shipping. Using standard shipping, it takes long time if the order is urgent.
I was a bit putout that the product…
I was a bit putout that the product needed ew batteries after 1.5 years. a $ 1000.00 doesn't seem like good value.
The staf were very helpful and courteous.
easy to deal with in getting drone…
easy to deal with in getting drone repaired/replaced.
great product camera strap works great keeping one camera safe in bag while the other is being used and only needing a single strap
great product, reasonable delivery time
You guys are always amazing
You guys are always amazing. Great product and service. Thanks
Ordered mini 4 pro refurbished paid…
Ordered mini 4 pro refurbished paid .was not in stock and you were unaware when would become available. So order cancelled. 6 business days after cancellation rang re return of monies and informed that the monies had been returned to me already and I would have to make a case to prove this did not happen ! Informed Afterpay who solved problem . I would suggest you check your refund system so this does not occur. Doesn't do much for customer relations and makes me hesitate in purchasing from you again. Suggestion, a better explanation to customers.

Antwort von D1 Store
My purchases from the D1 Store arrived…
My purchases from the D1 Store arrived promptly, and worked out of the boxes. As a customer, that's all I ask for.
Quick and efficient support and the…
Quick and efficient support and the correct cable arrived very quickly. Extremely happy with the service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







