From our perspective a true measure of a business is how they engage with their customers but more importantly how they respond with issues arising after their purchase. I had purchased a DJI product... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with DJI Care was with my Inspire 1, which had a little accident that was covered, sent away and not for long and it was back to me like brand new. So well worth getting DJI CARE!! My L... Mehr ansehen
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Mehr ansehen
Ordered mini 4 pro refurbished paid .was not in stock and you were unaware when would become available. So order cancelled. 6 business days after cancellation rang re return of monies and informed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktinformationen
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 38 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Slow delivery times, buy straight from DJI Store instead.
Slow delivery times, bad website experience, and being over advertised compared to DJI Store. As this store is supposed to be an outlet of DJI, I do not know why it is far better to just order straight from DJI themselves. The ND Filters that I bought broke the first flight I took them on.

Antwort von D1 Store
Excellent Service
The best service and price for all things DJI. Staff are always super helpful. Highly recommended
Excellent servic
Excellent service gave me 2 written quotes to my email for two products so I could make a comparison of the deals. I was also able to change my mic min from two black ones to a black and white at very short notice, thanks
The package not delivered
The package has still not been delivered and despite a phone call with a DJI agent - I have not had any follow up.
The transporter has issued an email stating I must contact supplier.
Supplier is silent...
DJI Drones are just Great.
They did their best to get the products to me as soon as possible.
The DJI drones are also great. I've bought 3 of them now and their technology is fantastic.
D1 are the best.
D1 staff made the purchase of my drone quick, easy and enjoyable. I got exactly what I wanted and more, so it was a very positive experience. I will recommend D1 to all friends and family and also, anyone who asks where I bought my DJI Mini 5 Pro and accessories.
Thanks D1. I'm a very happy customer!
5 Star satisfaction Service
The customer service is very co-operative and helpful. All the proses can be done online.
Great service and fast delivery
Great service and fast delivery, purchase price also good.
Thankyou 🙂
Awesome Shopping Experience!
I recently reached out to D1 Store to purchase the DJI Osmo Mobile 8, and the experience was fantastic. The team was incredibly helpful, responsive, and professional throughout the process. They even price-matched an item I found online and assisted me in placing the order quickly and smoothly.
I’ve used DJI products before and absolutely love their quality, and the service from D1 Store makes the experience even better. The staff genuinely care about helping customers and making the buying process easy.
I always go back to shop at D1 Store because every interaction has been positive. Highly recommended — an awesome experience every time!
Trusted buying experience.
Ease of purchase was reassuring. Clear and concise information about products. Competitive pricing. Fast delivery. Quality products.
Great online experience with efficient and honest service!
Ordered my drones online and they were with me promptly, (about a week)even though I was a State away. Very efficient and reliable service supported all the way by emails and phone contact. Highly recommend their site.
Missing a battery in the DJI store
When I dropped my drone to fix at the DJI store, I handed in a battery and drone but they returned only drone. I asked them for the battery to return but they said they didn't get it. It ended up I didn't get the battery and ovbiously I lost the battery in the store.

Antwort von D1 Store
Was always kept informed about my…
Was always kept informed about my purchase.
It arrived in the time specified and was well packaged.
I love more extra batteries
When I fly my drone I love how it doesn’t go flat in 20 minutes. With the extra batteries I can enjoy flying my drone on a day trip.
This product looks better than new
Best vacuum cleaner
The ROMO cleaned the floor very well, it can be controlled by the APP easily, low noise and maintenance.
Very friendly staff and helpful with…
Very friendly staff and helpful with information and suggestions
good customer service
Have a typo in the delivery address, emailed to customer service team asking for amendment. quickly solved
Delivery was delayed however customer…
Delivery was delayed however customer service was excellent in sorting it out very quickly and also called to confirm that it was to be delivered asap
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







