I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We needed an urgent delivery of heating oil having just moved into our new home. We were let down by another supplier so tried Darch. Charlotte, who answered the phone was so positive, checking to see... Mehr ansehen
Something is very wrong at Darch Oil Services. The trusted reliable service is no longer there. Not meeting delivery dates. 12 days since my order placed. Now run out of oil. Have received oil but... Mehr ansehen
Unternehmen hat geantwortet
I have been using Darch Oil for the last 25+ years. They have never failed to provide the most excellent service. Their communication is superb and they allow me to raise and reduce my payments whenev... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our oil distribution network operates from Yeovil, Glastonbury, Portland and Amesbury, we deliver to Somerset, Dorset, East Devon, South Wiltshire and West Hampshire supplying quality fuels, heating oil and lubricants at very competitive prices. Order ...
Kontaktinformationen
Vereinigtes Königreich
- darchoil.co.uk
4,2
Gut
555 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thank you Tom
The lovely Tom.A nice young Man .Outstanding service start to finish. Service with a smile. The office staff were very obliging. Especially Karen and Stacy I was grateful for how patient and kind they were with me. I sometimes get myself in a muddle but they explained everything to me . Thank you
1. Februar 2024
Bewertung ohne vorherige Einladung
What a joy to find a company that does…
What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and their excellent operative Evelelina. . I’ll be back. Julian Payne West Dorset.
31. Jänner 2024
Bewertung ohne vorherige Einladung
Damage to flower bed
Delivery in early morning drove on to plants and stepping stones on entrance bank.
18. Jänner 2024
Weather hiccups but delivered and happy client
After a slow start when I reported ice on my drive and recommended that the large tanker driver gave the trip a miss, and then the next day the tanker broke down (but the office were apologetic and told us by phone and email) we received the delivery by smaller tanker on Saturday, young lady driver, excellent skills and delivered oil to both tanks very efficiently. Full marks in difficult weather conditions.
6. Jänner 2024
You arrived a week early but otherwise…
You arrived a week early but otherwise all good!!👍
5. Jänner 2024
Happy New Customer
After being let down by another company . I won’t mention. Failed to deliver my oil at all!
Went to Darch oil delivery within 7 days . Had in 2 days . Amazing service . Driver Josh was nice and polite . Had a text message the evening before which is brilliant never had that before . Happy New customer.
22. Jänner 2024
Bewertung ohne vorherige Einladung
Great communication.
Does what is asked, excellent communication. Good prices. Never been let down.
Message to let me know delivery was at 6.30am and didn’t want to disturb us. So very considerate as well.
2. Jänner 2024
Great service
Delivered on schedule. Driver friendly and helpful completing the delivery with a large tanker even though difficult (small tanker was booked).
23. Dezember 2023
Delivered quickly
19. Dezember 2023
Poor Service, will not use again
Paid above per litre of oil and additional fee for guaranteed pre xmas delivery. Failed to deliver, leaving me with no oil.
18. Dezember 2023
Antwort von Darch Oil
Hi Graham,
We are sorry to hear you have had a bad experience with us.
I have passed this over to The Depot Manager to investigate further and they will be in contact to get this resolved for you.
Thankyou - Darch Oil
Darch oil make it very easy to order…
I live in the USA but have a house in the Uk. I need a service I can trust and that is easy to navigate.
Darch oil make it very easy to order and their online delivery booking system is great
My house is used as an airbnb so I need services I can rely on for everything. Even if there is a provider a few kinds cheaper, I see no reason to switch from Darch.
Very impressed
11. Dezember 2023
What’s going on.
I had made it clear that I needed to know of delivery the day before but I was not advised of delivery and got a note saying they could not deliver as access blocked. The second time the delivery was fine, but I got a note saying they could not deliver as the tank was already full, but I was there when the tank was filled and handed a delivery note.
I query this but get no answer. Had I not seen the delivery, I would have been very worried.
22. Dezember 2023
Antwort von Darch Oil
Hi Ricky,
I am sorry to hear you had a negative experience - I will pass your feedback over to the depot manager and ensure this is addressed for you. We hope you will continue to use NWF Fuels for your future fuel top ups.
Thanks - NWF Fuels
I phoned up and asked a question and I…
I phoned up and asked a question and I got told you be in touch and nobody did
2. Dezember 2023
Good communication on arrival and…
Good communication on arrival and delivered timely
23. November 2023
Prompt and friendly service
1. Dezember 2023
The driver was amazing very quick
The driver was amazing very quick, considerate and polite.
26. November 2023
Great service & reliable
30. November 2023
Speedy delivery
Excellent service from ordering over the phone, through to delivery.
30. November 2023
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