First off, I love that this company is woman- and veteran-owned. Their products are always top-tier, and the fact that they reduce waste by recycling/upcycling fabrics and fibers, while uplifting wom... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I liked the fact that I was able to obtain the 3 free designs without any issues. Also got the confirmation email very quickly. I am just getting back into Knitting and Crocheting at 90 years of age... Mehr ansehen
Unternehmen hat geantwortet
i had a little mixup with my order and the deal and customer service has helped me out now for the second time! i love this company and the product and the purpose behind it! can’t say enough positive... Mehr ansehen
Unternehmen hat geantwortet
Very disappointed in this pattern. Not many instructions or pictures to help guide you. Also your “materials needed section” reference knitting needles instead of a crochet hook. Might be very conf... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gorgeous yarns and fabrics to blow you away! Ethically-sourced, environmentally-friendly recycled silk and plenty more at Darn Good Yarn!
Kontaktinformationen
238 state St , 03801, Portsmouth, Vereinigte Staaten
- 1-518-831-1703
- info@darngoodyarn.com
- darngoodyarn.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Beautiful colors but could you also add…
Beautiful colors but could you also add in some solid colors. Free crochet and knit patterns are wonderful.

Antwort von Darn Good Yarn

Antwort von Darn Good Yarn
Thanks for the free patterns
I've bought several variety boxes of yarn over the years. I appreciate the free patterns so I can use some of the yarn!

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The giveaways are optimal and encourage…
The giveaways are optimal and encourage me to craft, although I often think about putting crafting aside.

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I enjoy the auto order
I enjoy the auto order. It's been fun getting to try different yarns. The auto order arrives on time, packages are in good condition. Thank you for this service!

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very easy to use your site
It is very easy to use your site and I always find something I like!

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Very disappointed in this pattern
Very disappointed in this pattern. Not many instructions or pictures to help guide you.
Also your “materials needed section” reference knitting needles instead of a crochet hook. Might be very confusing for a beginner.
I’ve purchased many patterns and consider myself an intermediate. This pattern is very vague to say the least. I really think that you could do better!

Antwort von Darn Good Yarn
Every skirt that I have received have…
Every skirt that I have received have been beautiful. I have enjoyed wearing them this past summer, and have gotten a lot of nice complements.

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Antwort von Darn Good Yarn
I think the yarn is quality
I think the yarn is quality. The service wonderful. I have been pleased with everything I have ordered.
One thing I miss is that when I first began to get the yarn, I would get something with it. I know cost is higher, but I miss that surprise.

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The yarn is absolutely beautiful
The yarn is absolutely beautiful. The pattern is a little too advanced for me. I’m more a beginner level.

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In the Mail
Always look forward to getting my Darn good yarn in the mail and love the colors .

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I james been ordering from this company…
I james been ordering from this company for about five years now and have been very happy with every order I've received. I also like that it is upcyclingfrom discarded fabric Amma supporting women working in countries with challenging economies.

Antwort von Darn Good Yarn
Wonderful customer service
I bought some curtains with a promo but didn't place the order correctly to receive the correct amount, also didn't like one of the colors that were picked for me. Claudia from customer service promptly replied to my email, processed the exchange paperwork and also applied the promo to my order after the fact so I could get the amount of curtains I thought I had ordered. I received the missing curtains together with the replacement/exchange in a timely manner and LOVE them! I would have submitted a picture if there was an option to do it.

Antwort von Darn Good Yarn
Do not buy from this company if you're non US resident
Sadly, the wholesome ethos publicised on DGY's website does not carry through the company, especially NY headquarters. Nicole Snow & most (not all) of her team are money-hungry charlatans.
DGY has a private FB group for loyal customers. Special sales & discount offers take place within the FB group. Nicole's team essentially endeavour to whip their customers into a garment buying frenzy within the private FB group. The more product you buy, the more product dangled temptingly in your eyeline.
DGY has a loyalty point system called karma points. Like other establishments, a purchase in USD amounts to the building up of karma points, which 'Should' be available as a discount against future orders. The frustrating thing is that most of DGY's sales Do Not permit customers to use their karma points to reduce the amount paid over to Nicole's company. So, you're spending USD and your karma points balance is rising (without an avenue to redeem it against).
Furthermore, Nicole cannot abide any sort of reasoned dispute. Question some of her company rules or be so bold as I was, as to seek a refund for undelivered orders, and she will expel you from the private DGY Facebook group. Voicing one's opinion fearlessly (& respectfully) is the right of a customer. Attempting to censore said customer(s) by barring them from a private FB group is churlish & cowardly. But not a huge surprise given the purge of members initiated by Nicole approx 2 years ago.
Way to go Nicole Snow! It takes a lifetime to build a loyal customer base, & just one second to lose them. Please keep your eyes peeled for formal correspondence ref undelivered orders dispute. I was pleasantly surprised at the responses I got from Lucy Loop, your bot, but she seems to have been overruled by the HQ oligarchy.
Yours in good faith
Jackie

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Awesome products and customer service
Awesome products and customer service. I've ordered from them a number of times and have always been happy.

Antwort von Darn Good Yarn
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