Pizzahut Bewertungen 

Went to the shop in Thamesmead, stood around waiting for over 5 minutes to be served while the 2 staff members stood having a conversation, I assume not about work given the amount of swearing that could clearly be heard.

Not really acceptable language when you working in a store with customers and how about you stop the chatting and actually serve people.

We gave up and walked out, no wonder Pizza Hut are closing stores if this is how you treat customers

Pizza Hut Staines.

Part of my order was a large half and half. Half margarita for the children, half pepperoni plus chicken and sweetcorn for the adults.

The preparer added additional chicken and sweetcorn to the WHOLE pizza (not just the half I asked for it on), meaning the children wouldn’t eat it!

I didn’t bother calling as they don’t do anything about it or they send another pizza which takes another hour! They never give a refund!

Just makes me more inclined to use a competitor!

Popped in to Pizzahut new street, Birmingham. Ordered food. I have a disability and presumed that Pizzahut would have straws available however, they had run out of straws. I dribble due to my disability hence I drink using a straw, so I had to avoid having a drink. My daughter ordered garlic bread with cheese however, she was given garlic bread without cheese. She had to wait a further 5 minutes for her cheese garlic bread. It shows that the staff are not attentive as they did not read the order correctly. Asked for use of her student ID however, she wasn’t guided on how to use it online therefore, did not feel she could use it so paid full price.
Biggest concern was that they only have stairs so how would I or anyone walk up and down their restaurant stairs if they are in a wheelchair? Due to my condition there are times I have to use a wheelchair. I struggled to walk up and down those stairs. Very disappointed. Only went there because my daughter really wanted pizza.

Just ordered 1large pizza and 2 sides 4 weeks ago £22,49. Today £28,00. Will not be ordering again .. they have changed bbq wings to roasted wings that looked anemic and had no taste. The portion size of wedges had got a lot smaller and the pizza was burnt

Food was nice tasty ,and hot , very friendly driver Valerio his name was .The Garlic and Herb chicken wings were lovely .Will definitely order again

Frustrating to write this review as it's the second consecutive delivery order that has been wrong. First time I paid for additional toppings which were amiss. This time I ordered cheesy nachos and there is NO SALSA. Like how difficult is it to make and deliver what is selected on the website
And then pizza hut tell me to return the order. So I have to leave where I am. What was the point in the first place. Trying very hard not to use expletives to really express my frustration

Ordered 2 Pizzas but only received !. Tried to get a Refund but they didn't answer my Emails nor answer the Phone.
The Pizza I did get arrived cold, hardly any ingrdts for the topping , despite I bought 3 extra toppings.
The pastry was thick and chewy .
The cheese was tasteless.
The whole Pizza was drab and basically Rubbish.
I'll Never be back to Clarkston Pizza Hut nor any other Pizza Hut ,

Ordered veggie pizza,picked up ..so disgusting only cheese and onion on topping...how they get away with it I'd never know ..pizza hut Ipswich...never use again...ps if I wanted cheese onion I'd ordered it

We had a chicken and sweetcorn pizza and have been up all night with really upset tummy's. My other son had just cheese and he's fine. The pizza wasn't it's usual standard, was just warm on arrival.

Delivery driver Jamie is always warm and friendly regardless of the weather or time.
Worth getting a pizza just for a chat.

Go cashless - go broke!

I placed an online order to this Bridgend franchise 'hut' and realised I'd made a mistake. I immediately phoned (within minutes) to amend the order but they would not allow me to do so. So I cancelled the order. The Hut agreed to cancel.

Not only did this franchisee lie about cancelling the order, but they also fraudulently charged my credit card.

I'm now waiting on Pizza Hut customer services to issue a refund, for this despicable action by this particular franchisee!

Very bad come 15min late
Driver have very dirty food bag Im not happy

So we arrive at pizza hut Monks cross . As we wanted dinner ,
For some stupid reason cooperate decided that they don't want staff to take orders any more .
It all has to be ordered online whilst all the time been badgered by staff have you ordered yet several times . They didn't even acknowledge that my wife was disabled & had a walker .
I mean come on we go out to have a meal not to have to do everything for the company .
The best part is they ask if you want too leave a tip . Hang on we are doing your job & you want a tip not in a million years
We just got up & left without ordering PIZZA HUT WINS THE WORST CUSTOMER SERVICE GOING .
I won't be returning ever

Twice I ordered home delivery gluten free pizzas and both times they sent one of the two gluten free pizzas on a normal base.

The second time, I then had to wait over an hour for a replacement pizza which meant the other pizza I had ordered was cold. This meant it was no longer a fun relaxing treat, but a tedious and stressful situation and I had to stay up later than I wanted.

When I reported to the restaurant that I was coeliac and had ordered an allergy meal they did not take it seriously and laughed and said this kept happening as the tickets were coming through saying ‘GF’ pizza not ‘HGF’ pizza. I asked for a refund of both pizzas for the second evening and they said no, and I was refunded for one pizza only. I explained what I received was not the service I paid for and they’d put me at serious risk so I couldn’t enjoy the food. The restaurant still refused to refund.

Very bad service… we had to wait for the deserts for over 40 mins and we reminded the staff, so were served one and then they forgot the give the other!!
They are either under staffed or need a better system to track orders!

Attempted to place an order for collection
website stated delivery was free - but would not remove £2.99 delivery charge
wasted time trying to get online support and phoning.

Visited the restaurant to pick up a pizza was told very rudely by an American employee that I would need to scan the code into my phone to order or it would be twice the price then proceeded to speak to my like an idiot saying he will show me how to scan a QR code, to which I said you are not understanding I don't do ordering via mobile phone. I refused saying it was ridiculous I do not pass out my personal details to any company this is a complete scam all I will then receive are spam emails and texts constantly and in my experience any company that wants these details will inevitably pass my personal information to another company. The scan code on the wall had no T&Cs so I had no way of knowing this company will follow UK GDPR laws.

online order from Bradley stoke Bristol first order didn't turn up so rang they said a second delivery would come with a free pepsi max which never came and my dips were missing which i ordered so called back store wont answer thats why pizza hut i aint going to u again

Counter staff and whoever answers the phone doesn't understand my Inverness accent, this is a bit of a problem as the restaurant is in Inverness!!!!!!! Get a grip, at least try and employ staff that have the skills to communicate with the customers, I would say that's a pretty basic requirement