Devon Valley Holiday Village Bewertungen 104

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A quite truly beautiful place to spend a family holiday. Can't fault anything. That's why we bin coming here for the past 13years. Never met staff more freindly and helpful, from reception to bar staf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very easy to book online. Plus the customer service is outstanding. Phone helpines are staffed all year round and staff go out of their way to help. It's the same when we're on holiday too. All staff... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Me and my family have been come here every year. We love it. Staff are so friendly and helpful. It's clean and tidy. My son loves it here. We're so upset to hear that it's not opening for this year. W... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is our happy place, have been several times this year and its still not enough. Was introduced to Devon Valley by friends and haven't looked back. Great base for exploring south Devon and beyond.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Ferienpark
  2. Tierfreundliche Unterkunft
  3. Unterkunft für Selbstversorger

Vom Unternehmen geschrieben

It is with much regret that we are announcing the closure of Devon Valley Holiday Park on December 1, 2022. Following our eight months of ownership, we have concluded that the park, after 20 years of a visible lack of investment, is neither profitable nor reflective of the standards we want to offer guests. The park will not open for the 2023 season, and all bookings will be refunded. In these uncertain and difficult times, with a looming recession and the business facing a 300% increase in electricity costs, along with increasing staff costs, it has been regrettably concluded that to continue running this park in its current format is no longer viable. Devon Valley occupies a unique waterfront location in prime South Devon. It therefore has much potential moving forward. However, its current condition has resulted in high levels of customer complaints, and it fails to provide a holiday experience befitting of its beautiful location. We know that for many of you, this will be a shock, and we appreciate the importance Devon Valley has played in your family holidays over the years. We sincerely thank you for your business and support. If you have a booking for 2023, please get in touch with us at 0344 557 5100. As you will appreciate, our staff will be busy dealing with many calls, so we request your patience while we process your refund. Thank you. Devon Valley Park Limited


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

104 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Beautiful Location

Excellent holiday park with stunning views of the River Teign. Brilliant location for watching the sun go down. Helpful & friendly staff. Great accomodation and facilities including the bar, restaurant, entertainment lounge, swimming pool & on-site shop. An enjoyable walk into the nearby seaside village of Shaldon.

23. Juni 2019
Bewertung ohne vorherige Einladung
Devon Valley Holiday Village-Logo

Antwort von Devon Valley Holiday Village

Hi Linda, many thanks for your kind review and recommendation. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Well had a wonderful stay

Well had a wonderful stay! It was nice to bring our dog and not have worry about leaving him at home as he is a very inportant to our family! Had lots of lovely walks in the beach with him too! Service both staff and entertainment was brilliant! We will be coming back!

15. Juni 2019
Bewertung ohne vorherige Einladung
Devon Valley Holiday Village-Logo

Antwort von Devon Valley Holiday Village

Thank you very much for your kind review and recommendation :) we look forward to seeing you again soon!

Bewertet mit 4 von 5 Sternen

We stayed in the Otter bronze caravan

We stayed in the Otter bronze caravan, which had a few cob webs inside, but other than that it was cosy and well maintained. We would prefer separate changing cubicles in the swimming pool for a bit more privacy from other people. The Boathouse restaurant wasn’t as good as it was before, we went Half Board again which is always a great deal, but the waiters kept making a few errors this time. On the last night I decided to order a Half Board Supplement Banoffee Pie dessert and pay the extra £1.95, it did have a bad smell but I just thought it was the smell in the Boathouse; but as we were playing Bingo on the evening I rushed to the toilets and brought back up the Banoffee pie I ate, it was horrible.
The Evening entertainment was ok, we do love Morris, Millie, and Captain DV. The Bingo was great fun, although the one Entertainer Chloe did seem rude towards the other entertainer whilst he was calling out the bingo numbers. The show yesterday wasn’t good at all, although Lyndon has a fantastic voice but the other girls Chloe and Christina never sang at all, they were miming the words the whole time, and they looked like they didn’t know what they were doing, they looked quite awkward. You need two backing singers that actually sing in the team stars shows. Overall a great location with lovely memories, just needs a few little improvements, but we will still always come back to Devon Valley as it’s our favourite place, it’s like our second home :)

31. Mai 2019
Bewertung ohne vorherige Einladung
Devon Valley Holiday Village-Logo

Antwort von Devon Valley Holiday Village

Hello Lauren, many thanks for your review. I am sorry that there were some aspects of your stay that you were unhappy with. I have passed on all your comments on to the relevant departments for their attention to see where we could do better next time. I'm glad to hear you will continue to return to us, and we look forward to welcoming you again soon :)

Bewertet mit 3 von 5 Sternen

Just coming back from a 4 day break…

Just coming back from a 4 day break from Devon valley, accomodation cant fault but we stayed in gold plus caravan. Overpriced but good views of the beach.

Amenities tired on site, kids club poor. Food average.

Didn't try swiming pool after bad press on news even though they had all clear, didn't want to take the risk.

Overall average stay, with inexperience staff onsite.

31. Mai 2019
Bewertung ohne vorherige Einladung
Devon Valley Holiday Village-Logo

Antwort von Devon Valley Holiday Village

Hi Nicola, thank you for your review. I am glad to read that you enjoyed your accommodation. I have passed on your comments regarding our amenities and food - we are always looking for ways to improve our guests' experience, so this information is important to us. I am very sorry that you chose not to use our swimming pool - we are pleased to confirm, following extensive independent tests by regulatory bodies, that it remains absolutely safe for everyone to enjoy. We hope we can welcome you back in the future. If there's anything further that you feel would be useful to us to help improve a future stay from average to excellent, please do get in touch with us.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr