Absolutely 💯 fantastic company to deal with . Customer service brilliant, Had a issue with a ring they sent a replacement once id provided a picture. Won't be ordering jewellery from anywhere... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
my item arrived and was too small. They were excellent in getting back to me and sending another out at no extra charge. Very pleased with the service. Would highly recommend the quality of the jew... Mehr ansehen
Love the look of the travel rings I received, only little gripe would be that even though both were ordered in the same size one is bigger than the other which means the ring is constantly spinning or... Mehr ansehen
The products are beautiful and the website is very appealing, but the overall experience was bittersweet. Shipping took much longer than promised, and the tracking stopped working. On the plus side, c... Mehr ansehen
Unternehmensdetails
Luxury Without The Markup 💎
Vom Unternehmen geschrieben
- Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.
Free Returns & Exchanges 📦
Easy & Simple
Kontaktinformationen
Vereinigtes Königreich
- support@diamoray.com
- diamoray.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 76 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing shopping experience
Amazing shopping experience - received my order but the items didn't suit me. The Diamoray team got back to me in no time to arrange an exchange for something else.
Couldn't be happier and will definitely be using them again!
Amazing products
Amazing products, amazing customer service!!
Nice products and quick delivery
The ring is gorgeous see how long it…
The ring is gorgeous see how long it lasts ! Delivery was quick My only comment my ring is just a bit slack had to get a Q as they didn't do P
Order issues
Easy to contact yourselves and enquire about issues, that are then quickly resolved.
Excellent communication and pretty rings
I complained about the quality of one of my three rings, and they immediately arranged for a replacement. The replacement came quickly and is fine. Communication was excellent I would definitely buy from this company again.
Wow!
Wow! Amazing jewellery for incredible prices. So sparkly! Almost puts my real rings to shame!
Great quality
Great quality considering the price, solid pieces, good sparkle, decent sized stones and as described.
Well packaged and arrived quickly.
I dislike the clasps on the tennis bracelet and necklace though, they're very tricky to do up and undo.
I prodotti sono di un'ottima fattura…
I prodotti sono di un'ottima fattura purtroppo facendo la conversione con la numerazione indicata nel sito ho sbagliato il numero per gli anelli che avevo ordinato ho contattato subito dopo la ricezione del pacco il servizio clienti e sono stati molto gentili e senza richiedermi la restituzione mi hanno detto che provvederanno all'invio dei nuovi anelli con il numero corretto un trattamento veramente eccezionale Spero poi arriverà effettivamente
Great jewellery
The jewellery arrived timeously and they are beautiful. They are great quality at good prices !
Not as advertised
Not as advertised item always looks bigger on models hand it arrived and it was so tiny, disappointing
Sparkling item
Ordered an item online was easy to navigate. The item comes in a plastic bag and a clear post. So if buying for someone you will need to get a gift box. Overall though very sparkly and good quality. Would use them again.
Poor quality gold plating rubs off.
Jewellery looked beautiful, shipping was fast. But unfortunately the gold plating on my ring was totally rubbed off after less than a month of wearing. I now have a silver ring with only gold remaining on the setting.
I would recommend this company
I would recommend this company, the ring I first had was lovely but I had to write to say about the claws on this one was wrong as it was a pear shaped ring but they sorted it out for me and I'm so happy with my order and with the customer service
Excellent customer service and problem…
Excellent customer service and problem sorted without any issues
Superior customer care
I recently ordered three rings from Diamoray and wanted to share my experience because the customer service has been exceptional.
One of the rings I ordered looked quite different in person, as the stones were much smaller than they appeared on the website. I emailed the company to express my disappointment and concern, and within just a couple of hours I received a very helpful response. They immediately offered to exchange the ring for another of my choice, which I thought was a fantastic solution.
I selected a replacement ring, let them know my choice, and they promptly arranged for it to be sent out. To my surprise, they even told me there was no need to return the original ring as they didn’t want to inconvenience me. That level of customer care is rare and truly appreciated. 😊
As for the jewellery itself, two of the three rings I ordered are absolutely beautiful. They are very sparkly, realistic-looking, and look far more expensive than they cost.
While I was initially disappointed with one item, Diamoray’s willingness to resolve the issue quickly and generously has completely won me over. Superior customer service and a genuine commitment to customer satisfaction. I would happily order from them again and highly recommend them.
Very good!
Fast delevery, items as described. Nice rings.
The 2 rings are lovely look amazing on…
The 2 rings are lovely look amazing on , unfortunately the tennis necklace was broken so I'm not able to use which is very sad as it looks lovely, I did email you on the day I received my order but have had no response.
Otherwise I would have given 5 stars
Stunning pieces of jewellery
Stunning pieces of jewellery, looks as good if not better than the real thing, also customer service is exceptional, wanted to exchange an item, gave them all the details and they sorted things within a few hours and new piece is on the way. Highly recommend
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