Great staff, poor packaging Ordered a tube of Yonex shuttlecocks. Arrived damaged. Lid off, seal broken, because it had been sent in just a plastic mailing bag with no internal protection. C... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
speedy delivery. shoes are excellent value for money and as good as competitors shoes priced 4 times more. not suitable for padel courts which use black sand as that sticks in the white mesh but if th... Mehr ansehen
Unternehmen hat geantwortet
Purchased nylon shuttlecorks on line Easy process. Made an error in collection details. Customer service quite swiftly resolved this. Thank you. Good quality product
Unternehmen hat geantwortet
Purchased the Yonex Astrox 99 Play 4u5 - excellent service and speedy delivery. Wasn't fully aware of the tension that would suit my game but found loads of info to inform my choice. Got the frame res... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Kontaktinformationen
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Vereinigtes Königreich
- directbadminton.co.uk
4,3
Hervorragend
1113 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good place to get badminton racket and shoe
Was recommended by a friend to use this site for badminton rackets and shoes. I like the fact that the site have very reliable postage. I also appreciate that when choosing a racket, you can actually choose a strong you want and select a preferred tension too. Other site lack this feature which I really appreciate. 1 extra suggestion is, it would be amazing if there is an extra comment option that goes with the purchase for customer to add extra information. Other than that, superb experience.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you had a positive experience and find the extra features on our website helpful. If you ever wish to add additional details to your order, you can get in touch with our customer service team who will be happy to help wherever possible.
Kind Regards,
Direct Sports
Excellent 👍
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are pleased that you are happy with your order. We do hope you will shop with us again.
Kind Regards,
Direct Sports
Poor customer service
It’s been a week and still no communication on my order. Called customer service and was told the arrives “on or before” info at checkout is an “estimate not a guarantee”. No information, no apology. In a time of consistent updates and fast delivery, that’s just poor customer service
3. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. Our estimated delivery times are provided as a guide and unfortunately cannot be a guarantee. We aim to support all customer queries as best as possible and are sorry to hear you were not satisfied with our level of service. All customers are sent an email at the point of despatch, and this should be the next update you receive. We do hope you receive your order soon and are happy with your items.
Kind Regards,
Direct Sports
Great product at great prices and rapid…
Great product at great prices and rapid delivery - even/especially around Xmas - thank you
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that you have been satisfied with our level of service. We appreciate your continued custom and hope you will continue to order with us.
Kind Regards,
Direct Sports
No product received yet
Sorry, can only give 1 star so far as the products were expected to arrive on 22/12/25 when I ordered.
Took a day-off to wait for the delivery, but the tacking only shows ‘sender has dispatched on 18/12/25’.
Completely understand it’s busy time of the year, but still no update so far.
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. Sadly, due to the time of year, we have seen a lot of delays with all of our courier services. After the point of despatch, the parcel is in sole responsibility of the courier and unfortunately we are not able to provide any further resolution until the parcel is no longer deemed as deliverable by the courier. If you still require further support with this delivery, please contact our customer service team with your order number.
Kind Regards,
Direct Sports
Fast delivery and useful sizing guide
Fast delivery and useful sizing guide
Loving my new badminton shoes
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with your order and our level of service, and hope you will consider us again.
Kind Regards,
Direct Sports
Really good except for the delivery…
Really good except for the delivery notification wasn’t the most accurate
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear you are happy with your order. Naturally due to the time of year, delivery estimates may be less accurate due to the increased number of parcels in the couriers' networks. We do hope that you will continue to shop with us again.
Kind Regards,
Direct Sports
I got an amazing product. But paying extra money to get delivery quicker is not worthiet.
I got an amazing product, but for delivery, they charge me 4.95 pounds to deliver in 3 working days. But the actual delivery took 5-7 working days, which was so annoying.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. Unfortunately, due to the time of year and volume of parcels, our couriers are experiencing delays that are out of our control. We are pleased that you are satisfied with the item you ordered and do hope that you will order with us again.
Kind Regards,
Direct Sports
We buy badminton shoes and other items…
We buy badminton shoes and other items for years from this site. It is simply the best. Thank you
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are very pleased to hear that you are happy with the products we offer and our level of service. We look forward to you shopping with us again.
Kind Regards,
Direct Sports
Bought multiple badminton rackets from…
Bought multiple badminton rackets from directbadminton before and got excellent price and delivery on those occasions. Highly recommend.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review and positive recommendation. It is great to hear that you have been pleased with your orders on multiple occasions. We look forward to you shopping with us again in the future.
Kind Regards,
Direct Sports
hassle-free and quick delivery
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are pleased that you found our processes quick and easy. We hope you are happy with your items and will shop with us again.
Kind Regards,
Direct Sports
Easy and efficient
I ordered some badminton shoes for my son for Christmas that were slightly too small and had to exchange them for a larger size. The exchange process was very easy and efficient and the shoes arrived quickly despite the busy time of year. Great service - very impressed.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you have been impressed with our level of service and returns process. We do hope you will shop with us again.
Kind Regards,
Direct Sports
I've ordered a couple of times and…
I've ordered a couple of times and rackets arrive promptly and well strung. Pleased with both product and service.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are very proud to have a team of experienced re-stringers, and are pleased to hear you are happy with our service and speed of delivery.
Kind Regards,
Direct Sports
Astrox 99 Play / Great service
Very fast delivery and well packaged. I ordered an Astrox 99 Play from Direct Badminton and received the latest version (black and green). The price was competitive.
The racket is head heavy with quite a flexible shaft so is great for generating enough power to clear shuttles to the back of the court even though my technique is not perfect.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with your items and our competitive pricing. We hope you will order with us again.
Kind Regards,
Direct Sports
fast delivery and the product itself…
fast delivery and the product itself has a really good quality.
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear that you are pleased with our level of service and quality of products that we offer, we do hope you will order with us again.
Kind Regards,
Direct Sports
Cheapest shuttlecocks anywhere
Cheapest shuttlecocks anywhere, delivered with speed
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. We always strive to offer the most competitive pricing, and are pleased to hear that you are happy with this and the delivery service.
Kind Regards,
Direct Sports
Arrived on time as expected.
Arrived on time as expected.
Very good racket, Played once and so far happy and value for money.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. It is great to hear that you are happy with your purchase and the delivery service.
Kind Regards,
Direct Sports
Great racket
Great racket, perfect for my play style. Boost of confidence and I can clearly see difference in my game. Perfect delivery time and safely packed. Thank you
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your positive review. It is great to hear that you are so pleased with your order and that it is has had a good impact on your game. We do hope you will shop with us again.
Kind Regards,
Direct Sports
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your order and our service.
Kind Regards,
Direct Sports
Pathetic customer service
Made an order and paid extra for 2 day DPD delivery as needed the item for a tournament. Direct badminton didn't even dispatch the item in the time frame. Contacted their customer services but the lady who answered the call was not helpful at all. She siad that even if you pay extra for a speedy delivery, it is not guaranteed. I asked why it asks customers to pay extra then and giving a delivery slot on the website. She said even if you pay extra money,they will despatch when they can. It is a rip off. Poor customer service. Disappointed.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with our level of service.
We have been experiencing high volumes of orders which has meant that our processing times have been longer than usual. The delivery dates shown at checkout are given as an estimate and unfortunately can not be guaranteed, especially during peak times.
We apologise that you did not receive your order within your expected time frame but hope that you receive your order safely.
Kind Regards,
Direct Sports
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