Superb outstanding service as usual. Our Customer advisor Tracey from Direct Gap Insurance was clear, precise and very helpful on our latest Gap Insurance purchase. On my latest purchase over the phon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company offers gap and agreed gap insurance at a very good price. It was very easy to set up a policy and the insurance advisors are very knowledgeable. Calls are usually answered very quickly a... Mehr ansehen
Very impressed with Gap Direct. Sarah the advisor was extremely personable, helpful and knowledgeable and made the whole process of cancelling our old policy and taking out a new policy very straig... Mehr ansehen
I needed to telephone Direct Gap to ensure I chose the correct policy and spoke with a lady called Tracy who was absolutely fantastic. Couldn't have helped me more if she tried and was so grateful fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Gap is one of the leading online providers of Gap Insurance.
Kontaktinformationen
Valley Road, HX7 7HA, Hebden Bridge, Vereinigtes Königreich
- 01422 756 100
- enquiries@directgap.co.uk
- directgap.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant service from Elizabeth who…
Brilliant service from Elizabeth who managed to get us a great deal on both of our cars. Very knowledgeable and took great care to ensure the insurance we received was exactly what we needed. Thank you.
Great service from Elizabeth again
Great service from Elizabeth again. Our 4th policy with them. Also fantastic service when I had to make a claim and the insurance proved its worth. No pressure sales, cheaper than dealers and I would highly recommend
Excellent customer service from Diane
Excellent customer service from Diane. Clear, concise in explaining about the Gap insurance I needed for my vehicle and to make sure it was the right one. I felt secure and confident in the advice Diane gave me. Very experienced in this line of work and helped with the invoice which I had difficulty in giving information on any discounts etc. A very please customer
Well Hayley saved the day …
Well Hayley saved the day when my Debit card failed and went thru the processing on line. Super efficient and answered a number of queries quickly and efficiently with a great telephone manner. Knew her facts and well appreciated
Great help and brilliant advice.
Great help and brilliant advice.
Very happy with the service, Hayley was wonderful and very kind and helpful - recommend 100%
Excellent Customer Service
Haley was very helpful in setting up my policy and made the whole process simple and a pleasure. So much easier speaking to a person on the phone. An asset to Direct Gap.
Easy on line process
Easy on line process. I have used Direct Gap before. Competitive pricing with good level of cover.
Great bunch of people to talk to
Great bunch of people to talk to, very easy to deal with. 10/10.
Gap insurance Platinum and Haley
Great value and Haley was brilliant. Made us feel like valued customers and recognised that we were returning customers. Great product knowledge and a brilliant sense of humour, well done Haley
GAP Insurance
Quickly answered phone. Polite response and all questions regarding different policies answered clearly and helpfully. Competitive price.
Gap motor insurance
Dianne made my booking experience super easy, was very helpful.
Also received a discount as already have an existing policy with Direct Gap.
I’ve never considered gap insurance before…
I’ve never considered gap insurance before but after spending £22k at the weekend, it’s something that’s been worrying me. I contacted Direct Gap for a quotation and was impressed at how competitive the quote was compared to other providers. Their colleague Haley was so so helpful and had the policy set up within minutes. I’ve now got piece of mind if something happens to the car, as I know that insurance companies will never pay you what you think the car is worth. Cars are just so more expensive to buy at the moment so it’s one less thing to worry about. Thank you Haley!
Easy to set up very polite and very…
Easy to set up very polite and very helpful
Excellent Value
Excellent Value, Purchased via phone. Lady very helpful and knowledgeable about the product.
Still good value and very friendly and helpful
The process for changing to a new car was not quite as simple and quick as previously but the quote and organisation of the new car policy was easy and priced reasonably.
Just had to wait a few days for the refund on the cancelled policy on previous car whereas this used to be deducted from the price of the new car policy.
Have used for years and really easy to deal with
Have used for years and really easy to contact with a policy amendment. No call centre no holding for ages, Hayley was very helpfully. Did claim a few years ago and very simple process.
Excellent Customer Service
Gail made the transfer and renewal of my policy to the new vehicle so easy. Also helped out with taking on a tyre cover as well. So professional and helpful
Friendly knowledgeable staff
Friendly knowledgeable staff. Efficient and approachable.good value for money
Very good customer service
Haley demonstrated very good customer service by dealing with my issue quickly and efficiently in a friendly and helpful manner. It made the whole process simple and stress-free.
Great company to deal with
Great company to deal with. Diane Speak excellent as usual. Recommend to anyone considering taking out Gap Insurance. Return to invoice policy is worth its weight in gold as previous experience has proven.
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