Superb outstanding service as usual. Our Customer advisor Tracey from Direct Gap Insurance was clear, precise and very helpful on our latest Gap Insurance purchase. On my latest purchase over the phon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company offers gap and agreed gap insurance at a very good price. It was very easy to set up a policy and the insurance advisors are very knowledgeable. Calls are usually answered very quickly a... Mehr ansehen
Very impressed with Gap Direct. Sarah the advisor was extremely personable, helpful and knowledgeable and made the whole process of cancelling our old policy and taking out a new policy very straig... Mehr ansehen
I needed to telephone Direct Gap to ensure I chose the correct policy and spoke with a lady called Tracy who was absolutely fantastic. Couldn't have helped me more if she tried and was so grateful fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Gap is one of the leading online providers of Gap Insurance.
Kontaktinformationen
Valley Road, HX7 7HA, Hebden Bridge, Vereinigtes Königreich
- 01422 756 100
- enquiries@directgap.co.uk
- directgap.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Efficient & Friendly As Always
Call was answered quickly and the process was very efficient with key aspects explained clearly. Call handler was friendly but professional
Hayley was efficient and very helpful…
Hayley was efficient and very helpful it was a pleasure to talk to her and assured me that if I had any problems to get in touch with her .Thank you Hayley
Excellent
Excellent product and great customer service - thank you Hayley
No need to scroll any further.
The last 5 new cars I've had, I've taken out GAP insurance but not through the dealership. Instead I've done it through Direct Gap. The option to transfer from one new car to another is a game changer. The cover is the same but it's so much easier to sort and the price I've found is a third of what the dealerships want. Also, a person at the end of the phone to talk to. In a world of AI and chat bots, sometimes you just need a person. It makes a real difference! I don't even bother looking elsewhere.
Excellent customer service
Used Direct Gap twice now and on both occasions I have received top quality service from Diane and a competitive quote. Diane is extremely patient and answers all questions in a polite and professional way.
Looking for Gap Insurance? Thoroughly recommend Direct Gap!
Easy to set up, excellent service
Very easy to set up policy. Experienced and knowledgable staff. Very friendly company to deal with.
Policy docs received immediately. First class service
Amazing customer service
Been using Direct Gap for around 8 years now, as have all of my family. Always great customer service with genuinely nice, friendly, helpful staff. Wouldn't even consider going anywhere else. Keep up the great work
Straightforward process
Straightforward process, though the situation had some complexities. The salesperson was clear, knowledgeable and helpful.
Excellent customer service
Had to phone to make changes to a policy and the lady on the phone was extremely helpful and sorted everything out very efficiently
Easy and quick process
Very friendly
Very friendly, no nonsense and very straight forward. Have used for years and will continue to use.
Very pleasant phone conversation with…
Very pleasant phone conversation with Haley and an excellent price for GAP insurance. Highly recommended.
Excellent service from direct gap
Excellent service from direct gap
Changed my vehicle
Changed my vehicle and needed to change my policy from one vehicle to another, Hayley provided execllent customer service and sorted my switch over quickly and now i am covered.
Great company with friendly staff
Great company with friendly staff. A lot cheaper than going through the retailer. Customer since 2019. Would recommend to anyone needing Gap insurance.
Customer service amazing
Customer service amazing. Full explanation and quote. Acceptance of cover easy and straight forward.
Follow up emails regarding cancelling existing policy easy to follow and complete.
Previously used this company and have recommended to family who also use.
Thank you for your top class service.
GREAT STAFF
the staff was really helpful and knowledgable for to get the best deal for me
Great service
I was very pleased with the information given to allow me to make my decision regarding this product. Haley was extremely personable and I was able to purchase my insurance policy over the phone very easily with all the policy details sent straight away by email. I feel confident that, should I have any queries, I would be able to speak to someone at the company as well as using the online service.
Very pleasant lady
Very easy company to deal with!
Very easy to deal with. Lovely advisor on the phone. Understood what I required, dealt with my new policy efficiently and politely. Thank you ;)
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