Diversediagnostics Bewertungen 

Very helpful and insightful

I was given an appointment within a matter of weeks. Admin staff were great with keeping in touch and explaining the whole process. Assessments were thorough. Only downside was the overall cost.

I have been with Diverse diagnostics for some time now. I had a major issue leading from my last appointment that I was misinformed information and I turned up at my GP for tests that diverse hadn’t communicated to them. I called diverse to query but they couldn’t answer why. It isn’t the first time my GP wasn’t communicated from diverse. You pay a lot of money for your diagnosis at least you can ask is to follow up notes to your GP. Once this happened I had complained as I wasted a half days holiday at work and cost of fuel to go from work to the GP. Everything they asked I followed as quick as I could. Whether it was my ECG or other tests, they asked, I jumped. I called and complained after having to speak to multiple people I asked to speak to someone senior. -all I was given was the leadership team manager. They tried to be helpful but what would’ve been more helpful is if she hadn’t called as it made me more irate than previously. I deemed my previous appointment wasn’t met to its standards and for not following through on the information to my doctor I asked for a refund of that appointment, all I was offered was £25 reduction to a nurse one instead. A huge insult into what was asked. Up until then I had never missed an appointment paying out over £2000. I’m due another 3 appointments at least that will be a total of additional £600. I’ve never disputed to paying any of this if the service is met. The company cares more about money than fixing anyone with mental health. They are profiting heavily over our broken NHS and care little about who they are treating. Shop around before you even consider giving them a call. Good luck if you do.

From our first phone call with Toni to the initial 15 minute consultation with Cara we had confidence that all the staff cared and wanted to help our child and us as a family. The assessment process was extremely comprehensive and we felt very well supported by Dr Tomus. We feel that we are moving in a positive direction, guided by the knowledgeable staff who are always available to answer any questions.

Staff have been very helpful and responsive to communications. There was a minor issue with an appointment, but it was resolved within a very short timeframe.

Robyn was lovely, she put me at total ease and I felt encouraged in my pursual of the ADHD diagnosis. She was also very informative.

Brianna Murray was positively communicative and timely in resolving my query. Whilst personally frustrated in relation to my concern, Brianna's willingness to do the 'figuring out' resolved much of these feelings. My issue was resolved in some half day.

Struggled for years to understand my mind and how I perceived things, thought I was mad or so but wanted to clarify things, this crowd provided professional ways to help me, very understanding and very open minded, now I have my answers it feels like a weight has been lifted and I can finally move on with life understanding life in a better way now with they're help, highly recommend to anyone, it has gave me peace of mind and I am truly thankful for everything they have provided for me.

The clinic (and everyone that is part of it) has been so welcoming and friendly. The whole process has been explained clearly to me at every stage and I have never felt that I was unsure about any aspect of the assessment. Whenever I needed to reschedule an appointment the staff had no delay in helping me and got it sorted in perfect time. Lauren in particular was very helpful, dedicated and kind in handling this for me. I highly recommend this clinic to anyone looking to find out more about themselves and get the explanations they are looking for :)

I asked for my documents to be sent over before a meeting and they were very prompt to do this Craig was very helpful.

Great service
Each step was extremely well explained
Many thanks

I've been using Diverse Diagnostics since last year and they've been amazing. They're very responsive to any questions I've had. Recently I was worried I wasn't going to receive a prescription in time (my own fault) and Brianna had it sorted in a few hours. I can't recommend this company enough.

Brianna was great at setting up the appointment with a doctor. I called on Thursday afternoon and by the next morning had received communication on the appointment.
She communicated with me throughout.
Thank you Brianna!

From the first phone call, Diverse Diagnostics have been great to work with. They are flexible, compassionate and helpful. There seems to be an implicit understanding that if a child presents with ADHD, ASD, etc., there may be a relational aspect and the parent might need a bit of support on the journey. The doctors have been genial and relaxed with our family and I recommend them without hesitation.

Really positive speaking with one of the Diverse Diagnostics consultants. I appreciated how comfortable and easy they made me feel, and advised on next steps with the full information and great follow-up throughout my experience so far.

Professional, caring, and genuinely friendly at one of the most vulnerable moments in life. The team showed compassion, respect, and calm reassurance throughout, making a difficult time feel safer and more manageable. Truly exceptional care when it mattered most.

Lauren and Robyn on the phone were fantastic to deal with, knowledgeable, compassionate and kind. They were able to answer all my questions clearly and I got a next day assessment.

I made a huge mistake around timings of the appointment (I got it wrong) and they were able to sort it out for me, although I knew they didn’t have to do this for me.

Thank you to Dr Smith also for doing everything in his power to make sure I got my assessment, I’m very grateful to everybody in the team, in a world full of red tape and admin they really did show great kindness to me.

I called enquiring about an Adult ADHD assessment, as NHS waiting lists in my area are over 8 years long! My initial call was with Toni, she made me feel at ease and validated in my decision to seek an appointment. I then had a question which I emailed and was promptly replied to by Cara which was helpful and informative! I have an assessment booked for the end of the month so can update further after that 😊

Robyn was empathetic, kind and informative. Great experience.

Great company had my appointment within 3 weeks and diagnosed and the medication is life changing