D'or24k cosmetics Bewertungen 331

TrustScore 3 von 5

3,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So I have been using d'or24k products for a few months and they have really transformed my skin, trick is to get amazing results is to do your routine morning and night and use masks 1-2times a week.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The products purchased is good on my skin. Skin looks brighter and smooth. People are now recognizing me and I feel happy when I look in the mirror. The cream is doing exactly what is written in the b... Mehr ansehen

Bewertet mit 1 von 5 Sternen

BEWARE OF SCAM!! BEWARE OF SCAM!!! They are still operating under a different address. The shop is called **Empire Boutique & Spa**, operating now out of 1674 Collins Ave, Miami Beach, F... Mehr ansehen

Bewertet mit 1 von 5 Sternen

BEWARE OF SCAM!!! They are still operating under a different address. The shop is called **Empire Boutique & Spa**, operating now out of 1674 Collins Ave, Miami Beach, FL & other Florida addres... Mehr ansehen

Unternehmensdetails

  1. Kosmetikgeschäft
  2. Apotheke

Vom Unternehmen geschrieben

Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

331 Bewertungen

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Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

Fraud D'Or24K

I went on a cruise (a once-in-a-life-time experience for a 70 year old widow) and was approached by a sales person who put amazing products on my face and told me that the complete product would cost me $10,000. Obviously I told them I didn't have 10K and declined. This sales person got others in the kiosk to follow me and continue to harass me. They finally told me I could get the products for under $2000 and when I got my receipt and my card back the receipt was in what they told me was pesos and not dollars. However I am now in debt to the Citibank Visa company for over $6500. I received one small bottle of product and they sent me the rest by mail. I refused it and sent it back thru a Mailing Service for FedEx but heard from my credit card company that they investigated and I owed the full amount. A few weeks later I got a box of the product back. What a scam. DO NOT DO BUSINESS WITH THIS COMPANY.

5. Februar 2025
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Teresa, We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices.

All orders placed through our online store at www.dor24k.com. You may return unopened and unused products in their original packaging within 14 days for a full refund. If you purchased from a different store, I recommend contacting them directly.

Bewertet mit 1 von 5 Sternen

SCAM IN COSTA MAYA

I was on a cruise last week that stopped at Costa Maya (Mexico). I was approached by a seller for a cosmetics demonstration. She offered me anti-wrinkle creams. I liked them and purchased it. Then, I was taken to the manager, named Fábio, who showed me the D’or 24k equipment for aesthetic treatments. He started by offering me a very high price that I couldn’t afford, but he kept reducing it until convince me, also proposing I take photos during the treatment and send them to the company regarding the large discount offered. I was introduced to the company director who authorized the supposed discount.
They also offered to refund the amount I had paid for the anti-wrinkle cream that would be given to me as a gift and he would charge me for the device.
They didn’t give me an invoice because they were having a problem with the system and said they would send it by email along with instructions for use and how to send the photos. However, the email never arrived.
On the same day, I tested the device but it didn’t worked. However, the cruise was already returning to Texas and I couldn’t go back to the store to complain.
I’ve been trying to find a way to contact the store in Costa Maya but there is no way to contact them trough email or by phone.

8. März 2025
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Rachel, We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices.

All orders placed through our online store at www.dor24k.com. You may return unopened and unused products in their original packaging within 14 days for a full refund. If you purchased from a different store, I recommend contacting them directly.

Bewertet mit 5 von 5 Sternen

I’m giving 5 stars hoping the products are the same that were used on me

I’m giving 5 stars only for the products that were used on me while in Costa Maya from Earth last week. I came home sick and had a lot of catch up house work to do so I haven’t used any of the products that I purchased yet. I’m really hoping that I didn’t get scammed and these work as great as the ones from the store. The sales people are ridiculous and don’t understand the words no thank you but I guess it worked. I did check the products before I left and none were ever opened so fingers crossed I got the real stuff. I will update or write another review soon.

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was approached in Miami Bayside mall…

I was approached in Miami Bayside mall for an aggressive salesman he was good to sell the D'or syringe. Demonstration went good he even offer the best possible price and many promises about the product experience. Finally I bought two of them for an amazing price as per his words of 250usd. Such a price for a wonderful and expensive product!!!
However, once I started to use it I am so disappointed with the results. For me this is a Scam I was contacting the seller to return the product but of course no reply! Don't buy such a bad product No results at all!!! That company should mind about customer experience instead of selling such expensive trash !!!!

19. Februar 2025
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Val, We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices.

All orders placed through our online store at www.dor24k.com. You may return unopened and unused products in their original packaging within 14 days for a full refund. If you purchased from a different store, I recommend contacting them directly.

Bewertet mit 1 von 5 Sternen

Scam!

This brand must be paying people to give them good reviews because I know for sure they are scammers. They scammed a lot of people and I got scammed myself. Just find all their victims on Facebook and Reddit. They will tell you lies after lies about how amazing the product and being used by well know spa (false!)and they hide their no return policy on tiny prints on their receipt that nobody reads. Very good con artists. Look up element store Scam in Los Gatos on ABC News, this one of the brands that are under investigation. That store is carrying D’or24k, Empire Tech, both brands own by one guy in Florida who owns 33 other scammy companies. Help stop this scammer by reporting them to NAD and Florida Attorney General. These brands are all from Florida, so as STEMTOX, ZERO Gravity. Another Dead Sea Cream scam, just more sophisticated con artists!!

22. Jänner 2025
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Donna, We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure.

All orders placed through our online store at www.dor24k.com. You may return unopened and unused products in their original packaging within 14 days for a full refund. If you purchased from a different store, I recommend contacting them directly.

Bewertet mit 1 von 5 Sternen

I got scammed of 1800.00 at Honolulu…

I got scammed of 1800.00 at Honolulu Hawaii international market place store. Was promised 4 years product and wand. When I contacted Alex by email and text which is what i was told to do when needed, I was ignored. Customer service said product is never sold in years. Such theifs that run these shops giving out samples in the hallway, sucking victims in to steal their money. Run from Perfume shop in International market place Honolulu Hawaii that sells DOR24K. Lies, Thiefs

25. Juli 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Dear Eva
Thank you for sharing your feedback. We sincerely apologize for the negative experience you encountered. At Honolulu.

We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure.

Your feedback is incredibly important to us, and we will take steps to address these concerns with our distribution partners to ensure better alignment with our brand values.

If there’s anything else we can do for you, please don’t hesitate to reach out directly at customerservice@dor24k.com

Bewertet mit 1 von 5 Sternen

I was scammed

I was scammed! They started off with $13,000 price then went down to $8000. I was guaranteed many facials use skincare product free refill. I was in the facial room rather dark they took my card then left came back handed me a paper. Small print I didn't have my glasses on I asked what is this for they said to ensure you received products. The next tactic is the want you to personally open the LED box. I wouldn't do it cuz I figured everything inside. He said you mind i open to show you I said go ahead then. Policy says no retailer is allowed to open box only customer. Now there telling my card I opened box. I signed paper for products . They printed me receipt. I left got home and on bottom of receipt it said No Refund only exchange 24 days. I went ba k and now I have a fight on my hands. I left products filed a claim dispute with my card I was denied cuz they said I knew of no return policy. I'm not giving up I wrote to BBB...they said they will contact owner get my money back. There full of s...they are there own retailer. When I ask to speak to someone higher they will give me no number and say the owner in another country. They are Arabs or from some other country. I have a recording on my phone of conversation but card won't accept it. I have no products they said they have to throw them away even if unused. Im 70 yrs old snd this is elderly abuse and lied to. I didn't have my glasses and they lied and said which i could see scribbled itemized words of products so I believed them.

7. November 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Dear Karen

We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure. I suggest you to contact you bank for Dispute.

Bewertet mit 1 von 5 Sternen

Anyone want to fight a case against D'or24K contact me

I am visiting my 81 year old mother who has been scammed of almost $4000 from pushy mean sales representative at this store. She made 1 purchase of $2000 went back to the store, to ask how to use the products and was pressurized to buy more items and another purchase of over $2000. She is an 81 year old with a fixed income and in 2 months spent more on face cream than she has in probably her life! She tried to return the items, unopened and unused to be again be embarrassed and treated badly. She was not able to return the items to the store. She filed a dispute with her credit card, who told her to send the items back to the shop, unopened and unused. She sent DHL for another $100, products were received at store with signature. Now she is out the money and has no products either. This is well over $4000, and this is not something that she would normally do. So now I am thinking about getting legal representation. Now I see she is not the only one who has had the same experience. I have all receipts and timeline of her purchases, if you want to contact me, lets get together with a lawyer or go to the news.... this is obviously happening alot. My email address is s.chueca @aol.com

22. November 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Dear Sabrina

We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure.

Bewertet mit 1 von 5 Sternen

Scam - confirmed by my dermatologist

I was given the collagen cream set as a gift. I typically use high end skin care so I was wary, but I tried it. It made my face burn. My best friend is a dermatologist at Duke - one of the best in the country. I asked her about it and she assured me that this is a complete bogus scam. She looked at the ingredients and told me that you can purchase products at the drug store for $15 with the same exact ingredients. Whether you seek these products online or in the stores that the page owner constantly claims they aren’t associated with - the bottom line is the products are nothing special and not worth more than $15 a bottle. DO NOT pay for this stuff. If you want good skincare, go to a spa or your dermatologist.

I also find it hilarious that all the good reviews on this page seem to be written in the same exact style, and have the same tone and typos as the vendor who responds to the bad ones….

Don’t be fooled people!

24. Jänner 2025
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Shaune, Thank you for your feedback. We are truly sorry to hear about your experience. Our products are proudly made in prestigious labs in the U.S., following the highest standards of quality and safety. While our ingredient list is fully disclosed, our proprietary formulas are not printed on the packaging.

As with any skincare product, individual reactions can vary, and we always recommend a patch test before full application. If you experienced irritation, we’d love the opportunity to understand more and assist you. Please reach out to our customer support team at customerservice@dor24k.com

We appreciate honest feedback and remain committed to providing effective, high-quality skincare solutions. Thank you for taking the time to share your thoughts

Bewertet mit 5 von 5 Sternen

I ordered the AHA Cleansing and…

I ordered the AHA Cleansing and Exfoliating foam. Been using it for a few months really like it. But wanted to order some other products like the peel mask. But hasnt been available. Hopefully soon.Eventhough prices are out of my range. Overall, I am satisfied with my purchase.

2. Dezember 2024
Bewertet mit 1 von 5 Sternen

They want to make you insecure about your looks to sell their products

The staff selling these creams in the shopping mall in DC is rude and toxic. They trick you into trying it on and then say how bad your skin is, trying to awaken your insecurities to make you buy their products. I have never experienced such bad treatment from the sales team.

25. November 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Dear Svitlana
Thank you for sharing your feedback. We sincerely apologize for the negative experience you encountered. At D’OR 24K, we take pride in delivering high-quality products and exceptional customer service.

We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure.

Your feedback is incredibly important to us, and we will take steps to address these concerns with our distribution partners to ensure better alignment with our brand values.

If there’s anything else we can do for you, please don’t hesitate to reach out directly at customerservice@dor24k.com

Bewertet mit 2 von 5 Sternen

My order was incorrect

My order was incorrect. I received an item I did not order and did not receive an item I order. One of the products I received was defective and nothing has been done about it. I have sent 2 messages regarding this with no reply.

20. November 2024
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Jeanette, sorry for the inconvenience. I understand you received an incorrect item, did not receive an item you ordered, and one of the products was defective. I apologize for the lack of response to your previous messages. I will contact customer service right away to address these issues and ensure they are resolved promptly.

Bewertet mit 2 von 5 Sternen

Condescending Tactics: Insults Disguised to Upsells

I’m not going to outright say whether this product is or isn’t a scam. It’s definitely expensive—but I did notice some differences and decided to give it a shot. I purchased the surgical lifting eye cream, eye serum, exfoliation treatment, and moisturizer for a total of $439. I was assured that a little goes a long way and that it should last a year. I figured it might be a better investment than Botox. The salespeople were pleasant, not pushy, and I didn’t feel pressured to buy anything.

However, here’s where things went south for me. I mentioned that I was on my lunch break and needed to return to my chambers for a meeting within an hour. (I’m a judge, so time management is crucial.) I spent about 15 minutes with the salespeople, which was fine, but then they offered me a “free consultation” at their spa. I wasn’t interested but humored them and scheduled an appointment. Lucky for me, one of their consultants had “five minutes” to fit me in right then. That’s when the experience turned sour.

The consultant rudely approached me and bluntly asked what my skin concerns were. In reality, I don’t have major issues—I’m comfortable with my skin and skincare routine. Her abrasiveness was off-putting, especially when trying to upsell me. Then came the condescending comments: she said she couldn’t believe I was 41 because my neck supposedly made me look much older. She even compared herself to me, claiming to be 35 and pointing out the “difference.” It was clear to me (as both a judge and an attorney) that this was a ploy to make me feel insecure about my appearance.

While she succeeded in getting me to glance at my neck and think about wrinkles (I’m usually my own worst critic), I didn’t see the problems she was pointing out. She then introduced a $12,000 red-light device—yes, $12,000—and tried to convince me it was an alternative to a $30,000 facelift, which I know isn’t accurate. Next, she wanted to apply cream to my face for 15 minutes, followed by an additional 5-minute wait. She asked me to rate, on a scale of 1 to 10, how much I wanted to look younger. I answered “5,” explaining that I’m not insecure about my age or aging. Despite that, she told me the process would take another 20–30 minutes, far longer than the five minutes I was initially told. At that point, I put my foot down and said, “Thanks, but no thanks—I need to get back to work.”

I’m giving the products a shot because they seem promising, but the upselling, preying on insecurities, and overall condescending attitude were a complete turnoff. If I had encountered that consultant first, I likely wouldn’t have made a purchase at all. Perhaps their approach works on some people, but it left a bad impression on me. Once I finish the products, regardless of their effectiveness, I won’t be purchasing from them again.

21. November 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Dear T. Semeiks,
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience and disappointment you faced during your recent visit. Your feedback is incredibly valuable, and we sincerely regret that the consultation did not meet your expectations.

As the brand, DOR24K Cosmetics, we strive to provide our customers with high-quality products and a positive experience. However, it’s important to note that each store is privately owned and operated. While we don’t have direct control over third-party employees or their tactics, we take your concerns seriously and will address this matter with the independent retailer involved to ensure professionalism and respect in customer interactions.

We’re glad you decided to give our products a chance and hope they exceed your expectations. Should you have any questions or require further assistance with the products, please don’t hesitate to reach out to us directly at customerservice@dor24k.com

Once again, we deeply apologize for the inconvenience and appreciate your understanding. Thank you for choosing DOR24K Cosmetics—we value your trust and hope to provide you with a better experience in the future.

Bewertet mit 1 von 5 Sternen

It looks like this company don't treat…

It looks like this company don't treat their business seriously. I sent email to the customer service center to ask the status of my order, to cancel it, and they just don't reply and don't full fill the order no mention ship it! The order was placed on Sept. 29, and now it's Oct. 10th. They take the money but do NOTHING!
Think twice before you wish to purchase anything from them.

29. September 2024
Bewertung ohne vorherige Einladung
D'or24k cosmetics-Logo

Antwort von D'or24k cosmetics

Hi Vicky' i'm sorry but i couldn't locate any order with your name please contact customerservice@dor24k.com

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