I couldn't get the advertised deal when I was checking out to pay so I contacted Dr. Brandt customer service. I was a bit annoyed because you can't ask a question in the chat - you have to leave your... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I need to give a huge thank you to the Dr. Bandt research team, who has created such an amazing skincare line of products that provide serious results. After researching the other... Mehr ansehen
I am new to exploring Dr Brandt products so I had questions, they have answers. Actual human beings being understanding and working with their clients/customers! In today's world,I found this rare and... Mehr ansehen
This product line changed my life my skin was absolutely awful and the Dr.brant skincare line did wonders for me after trying every skincare line this has been a 10 out of 10 I am truly thankful for f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
THE MORE WE SHARE, THE BETTER WE CARE Ushering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Kontaktinformationen
Cosmetic Dermatology, Inc. 10400 NW 21st. Street Suite 104, 33172, Miami, Vereinigte Staaten
- 800-234-1066
- customerservice@drbrandtskincare.com
- drbrandtskincare.com
4,5
Hervorragend
127 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I love Dr. Brant.
I love Dr. Brandt’s skin care products. I recently ran out of my wrinkle cream and I couldn’t find it on their website so I emailed them. I was so shocked to see I got a reply within a half hour. Diana was so kind and was happy to help me.
Leslie Parker
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much, Leslie 💙
Your review truly made our day! We’re so happy to hear how much you love Dr. Brandt’s skincare — that means the world to us.
And we couldn’t agree more about Diana 😊 She genuinely cares about helping our customers, and we’re thrilled you experienced that firsthand. Getting back to you quickly and kindly is exactly the standard we strive for.
Thank you for taking the time to share your experience and for being part of our community. We’re so grateful for you! ✨
Their customer service is wonderful!
Their customer is wonderful. In today’s world where it’s so difficult to get an actual person, they are very responsive and extremely helpful. Highly recommend this company!
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for your kind words 💙
Reading this truly means a lot to us. We know how frustrating it can be nowadays to feel like you’re just talking to a system instead of a real person, so it’s incredibly important to us that our customers feel heard, supported, and genuinely helped.
Your recommendation and recognition of our responsiveness and care are deeply appreciated. We’re so grateful you took the time to share your experience — it motivates our entire team.
Thank you for being part of our community! ✨
I’m new to Dr Brandt Skincare
I’m new to Dr Brandt Skincare. So far I am very impressed by their customer service and the quality of their products. Their Glowgetters membership is fantastic and the membership practically pays for itself after one of two purchases. Any issues, you can email them and they will get back to you in less than a day, weekends included! I thought this kind of customer service no longer existed so it is very refreshing to see!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for this beautiful review 💙
We’re absolutely thrilled to hear that your first experiences with Dr. Brandt Skincare have been such positive ones. Welcome to the family! ✨
It means a great deal to us that you’ve noticed both the quality of our products and the care behind our customer service. We truly believe skincare should feel supportive from start to finish — not just in the formulas, but in the way we show up for you.
And we’re so happy you’re enjoying the Glowgetters membership! We designed it to bring real value to our community, so hearing that it’s already paying off for you is wonderful.
Thank you for recognizing our responsiveness — yes, even on weekends 😊 Your words are incredibly encouraging to our team. We’re grateful for you and excited to be part of your skincare journey! 💕
Loving these products and great customer service!
I'm new to Dr. Brandt Skincare products but am loving them so far. I started with the Wrinkle Smoothing Cream and I'm seeing results after just 2 weeks of use. I'm also using the Drop of Strength Serum, Revitalizing Face Serum, and Cool Biotic (Redness Relief Cream). I've had great experience with their customer support team too. Definitely worth a try!
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for sharing your experience 💙
We’re absolutely thrilled to hear you’re already seeing results with the Wrinkle Smoothing Cream after just two weeks — that’s wonderful! And what a beautiful routine you’ve built with Drop of Strength, Revitalizing Face Serum, and Cool Biotic. That’s such a thoughtful combination for strength, glow, and balance. ✨
It also means so much to us that you’ve had a great experience with our customer support team. We truly believe skincare should feel supportive at every step — not just through the products, but through the people behind them.
Thank you for giving us a try and for taking the time to share your feedback. We’re so grateful to be part of your skincare journey! 💕
Huge Fan
I’ve been a longtime fan of Dr. Brandt products, and I recently added the Microneedling Cream and Retinol Oil to my skincare regimen — and I’m already seeing noticeable improvements in my skin. My texture looks smoother, my skin feels more hydrated, and overall it just looks healthier and more glowy.
I also reached out to customer service to ask the best way to layer the products, and they were so responsive and helpful, which made me love the brand even more. Highly recommend!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for being a longtime fan — that truly means the world to us 💙
We’re so happy to hear that adding the Microneedling treatment and Retinol Oil has elevated your routine and that you’re already seeing smoother texture, better hydration, and that healthy glow ✨ That combination can be incredibly powerful when layered thoughtfully.
It also makes us especially proud to know our customer care team could guide you on how to layer everything properly. Skincare works best when you feel confident using it, and we’re always here to make sure you do.
Thank you for your recommendation and for continuing to trust Dr. Brandt with your skin. We’re so grateful to be part of your journey! 💕
I fell in love with this product.
I fell in love with this product.
I use Dr. Brandt for the bags under my eyes and this product holds better than others. There isnt that yellow/white build up under my eyes so I recommend this product to anyone.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for sharing this 💙
We’re thrilled to hear you’ve fallen in love with it! Under-eye products can be tricky, so knowing that it holds beautifully for you — without that yellow or white buildup — is wonderful to hear. That smooth, seamless finish is exactly what we aim for. ✨
Thank you for recommending us and for trusting Dr. Brandt with your routine. We’re so grateful to have you as part of our community!
Exceptional products
Not only are Dr. Brandt products clean and effective, but their customer service is unsurpassed. It is exceptionally good!
I love their 360 eye cream the best. My dark circles, bags, are literally gone. No eye treatment has ever been so effective, and I have tried many. I also love their hyaluronic face cream and vitamin c serum.
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for this incredibly kind review! 💙
We’re truly grateful you took the time to share your experience, and it means the world to us to hear that both our products and our customer service made such a positive impression. Knowing that the 360° Eye Cream has helped visibly improve your dark circles and bags—especially after you’ve tried so many treatments—is incredibly rewarding for our team.
We’re also so happy to hear you’re loving the Hyaluronic Face Cream and Vitamin C Serum—those are wonderful staples for keeping skin hydrated, bright, and healthy.
Thank you again for your trust and support. Reviews like yours inspire us every day to continue delivering the best care and results possible. Wishing you a prosperous and promising 2026 🌟
Awesome service
Loved the prompt, professional, and helpful approach as soon as I contacted Dr. Brandt Skincare
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for your kind words! 💙
We’re truly happy to hear that you had a prompt, professional, and helpful experience with our team. Providing thoughtful and timely support is something we really care about, and your feedback means a lot to us.
Thank you for choosing Dr. Brandt Skincare—we’re always here whenever you need us. ✨
Excellent Company Overall
I have ordered many products from Dr. Brandt Skincare and I love them all. From there skincare line to there foundation primer; it is all of excellent quality. The shipping is timely and my order is always accurate. I will definitely continue to order skincare products from them in the future.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for this wonderful feedback! 💙
We’re truly grateful for your continued trust in Dr. Brandt Skincare. Hearing that you love everything—from our skincare line to our foundation primer—and that your orders consistently arrive accurate and on time means so much to our entire team.
Thank you for being such a loyal customer. We can’t wait to continue supporting your skincare journey in the future! ✨
Excellent Customer Service
I had an excellent customer service experience with Dr. Brandt Skincare. I use their No More Baggage product and one of my orders was significantly delayed. I contacted Customer Service and they responded within half an hour to confirm my address and let me know they would be expedited shipping a replacement to me. I haven't experienced this superior level of customer service in a very long time. Thanks, Dr. Brandt!
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for taking the time to share this wonderful feedback 💙. We’re truly sorry for the delay you experienced with your order, but we’re so happy to hear that our customer service team was able to respond quickly and take care of everything for you.
Providing fast, thoughtful, and reliable support is incredibly important to us, and knowing that this stood out to you means the world to our entire team. Thank you for trusting Dr. Brandt Skincare and for being part of our community — we truly appreciate you!
There are issues with their dropper for…
There are issues with their dropper for the serum. They did send me another one which is better but still hard to get the serum out. I wanted to love this product but going to another line that I can actually use.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for taking the time to share your feedback with us 💙. We’re truly sorry to hear about the difficulty you experienced with the serum dropper — we completely understand how frustrating that can be, especially when you’re excited to use a product.
We’re glad our team was able to send a replacement, and we truly appreciate your honesty about your experience. Your feedback is incredibly valuable and has been shared with our product team as we continuously work to improve both our formulas and packaging.
While we’re sorry this one wasn’t the right fit for you, please know that we genuinely care about our customers and their experience. If there’s ever anything we can do to assist you in the future, our customer care team will always be here to help. We wish you the very best on your skincare journey. 💙✨
They have a customer for life
My original order kept tracking for the next day, and the next day, and the next day.. so it was pretty clear it was a lost package. UPS was no help, so I contacted Dr. Brandt customer service and I cannot tell you how easy it was. I told them what was going on and that was it, no muss, no fuss, they shipped me out another package. It was so nice to have such excellent customer service. They have a customer for life.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for sharing this wonderful feedback 💙. We’re truly sorry your original package was lost in transit, but we’re so happy to hear that our customer service team was able to step in quickly and make the process easy and stress-free for you.
Taking care of our customers is always our top priority, and it means the world to us to know you felt supported and valued throughout the experience. Your kind words truly motivate our team, and we’re incredibly grateful to have you as part of the Dr. Brandt family — a customer for life is the highest compliment we could receive! 💙✨
Top Notch Customer Service 👍👍
I had an issue with my discount when I ordered. I emailed customer service, it wasn’t long at all before they responded and said they’d issue my refund. Within minutes of them saying they’d issue it, I got another email saying it had been done! Wowza!! These guys have the BEST customer service! I also really am loving the products I’m using!! Thanks Dr. Brandt, for being all around awesome!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Wow — thank you so much for this incredible feedback! 💙✨ We’re absolutely thrilled to hear how quickly our customer service team was able to help and that you’re loving the products you’re using. Your kind words truly made our day and mean so much to all of us.
Thank you for being part of the Dr. Brandt family — wishing you a happy, glowing Holiday season! ❄️🎄✨
The customer service was responsive and…
The customer service was responsive and profesional. The products are very nice. Clean, soft, high quality.
I didn't know this company prior, but will definitely be purchasing their products in the future. I took advantage of a promotion. Glad I did
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Wow — thank you so much for this amazing review! 💙✨ We’re absolutely thrilled to hear that our customer service team was able to help so quickly and that you’re loving your products too. Your kind words truly mean the world to us and motivate us to keep delivering the best experience possible.
Thank you for being part of the Dr. Brandt family — wishing you the happiest Holiday season filled with glow and joy! ❄️🎄✨
Customer service contact
I recently made a purchase from Dr. Brandt during a holiday sale. I made an error on the order, and I needed to contact their customer service department. I was amazed at how responsive and prompt their assistance was, and how readily they helped me. This is the kind of customer service that every company should deliver!
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Thank you so much for sharing this wonderful feedback! 💙✨ We’re delighted to hear that our customer service team was able to assist you quickly and make things right — that’s exactly the experience we strive to provide. Your kind words truly mean the world to us and motivate our entire team.
Thank you for choosing Dr. Brandt — wishing you a joyful and glowing Holiday season! ❄️🎄✨
Great customer service
Great customer service! I have used the Dr. Brandt microdermabrasion for years and I am in love with it. No other product cleanses/exfoliates my face like the Dr. Brandt microdermabrasion. So when I saw an ad for the new Dr. Brandt micro points, I had to order it. However, it seems that the package was lost in transit. I emailed customer service and they responded right away! Everything was sorted out quickly and they are sending me another one. I feel that Dr. Brandt actually cares about their customers which I appreciate. Katerinne with customer service was great and I can't wait to try Dr. brandt's micro points.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Wow — thank you so much for this incredibly kind and thoughtful review! 💙✨ We’re beyond happy to hear how much you’ve loved our Microdermabrasion over the years, and we’re thrilled that our customer service team was able to step in quickly and make things right.
We’ll be sure to share your kind words with Katerinne — she’ll be so happy to hear this! 💙 Thank you for trusting Dr. Brandt and for being such a loyal part of our community. We can’t wait for you to try the Micropoints!
Wishing you a glowing and joyful Holiday season! ❄️🎄✨
This company is AMAZING
This company is AMAZING! I have a close friend who loves all their products and her skin in FLAWLESS (so we can see the proof!)
The customer service at Dr. Brandt is top tier. They are so responsive, professional, helpful and fast! I am so happy to be working with them.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Wow — THANK YOU so much for this amazing review! 💙✨ We absolutely love hearing this, and we’re thrilled that you’ve seen the glow firsthand (flawless skin is the best proof 😉✨).
Our customer service team will be over the moon reading your kind words — being responsive, helpful, and caring for our customers is truly at the heart of what we do. We’re so happy to have you as part of the Dr. Brandt family!
Wishing you a joyful, glowing Holiday season! ❄️🎄✨
Five Stars!! :)
I just placed my first Dr. Brandt Skincare order and I’m so excited to try the products! I worked with Diana from customer service, and she was truly amazing. I had so many questions, and she was incredibly quick to respond and so sweet. :) She answered everything thoroughly, offered great guidance, and even helped me build my morning and evening routines. Outstanding customer service!
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Dr. Brandt Skincare
Welcome to Dr. Brandt Skincare! 💙✨ We’re so excited for you to try your first products, and we’re thrilled to hear that Diana took such great care of you. We’ll be sure to share your kind words with her — she’ll absolutely love this!
Thank you for trusting us with your skincare journey and for highlighting our customer service. We can’t wait for you to see (and feel!) the results.
Wishing you a wonderful, glowing Holiday season! ❄️🎄✨
I have been very happy with the…
I have been very happy with the products that I ordered from drbrandtskincare.com. I also appreciated that they verified that my order was actually placed by me (due to the total amount). They have been very responsive to all of my needs.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Worth Every Penny
Dr. Brandt is a skin care line that is worth giving a try. I’ve been consistently impressed by the products I have purchased especially No More Baggage eye gel. Visible results without irritation. What truly sets them apart, though, is their customer service. My order was lost, I reached out via email, Diana from customer support responded immediately and I received a replacement order within 7 days. Very good products along with responsive and genuinely helpful customer service this is a rare find. This company nailed it!
5. Oktober 2025
Bewertung ohne vorherige Einladung
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