Driveway Bewertungen 

Shannon was very helpful and responded
quickly to my questions. I’m very impressed with the quick and efficient process of selling my car. Now I can sell a car just by taking and submitting photos: quick and easy! This is way better service than other car buying companies out there.

The company was
suppose to deliver the
vehicle but with fuel
prices being high they
were unable to arrange
delivery. They offered us
the option of picking up
the vehicle and they
would return the delivery
fee. We have picked up
the vehicle and have
waited months for the
delivery fee to be
returned. I have
contacted them 10+ times
and have been promised
they will work on it but
each time I contact them
the agent see's no sign
of anything in process.

I would like to personally thank John for going above and beyond keeping me informed on what was going on with my trade in payoff! And being very patient with me! Great customer service is hard to find!

Jaz made this one of the best vehicle-buying experiences I've had. From the beginning, she was professional, responsive, and genuinely helpful. She answered all of my questions, kept me updated throughout the process, and never made me feel pressured. Even though I was purchasing from out of state, she went above and beyond by providing the information I requested and making sure I felt confident every step of the way.
Her communication, honesty, and attention to detail really stood out. If you're looking for someone who truly cares about her customers and works hard to earn your business, I highly recommend asking for Jaz. She made the process smooth, stress-free, and enjoyable. Thank you, Jaz, for helping me find my 2024 Hyundai Palisade Calligraphy Night Edition! I truly appreciate all your hard work.

My car buying experience was nothing short of amazing. The process was so simple, and its thanks to my agent “Jaz” she was fantastic. I really appreciated the time she took to explain everything so clearly. I’m not so tech savvy, but she took her time and explained everything to me and walked me through it all patiently. This was a great experience for me. I appreciate her kindness. I will refer friends to driveway just off of my experience alone! Thanks “Jaz”

Driveway offer fair price for the value of car with free pick up. A lot of communication once you accept a quote. The only 2 thing they do need to improve is give longer then 2 days to find a notary in their area. The second would be to communicate after your car is picked up. We accepted an offer, car pickup, then paid. All happened in less than 10 days. We are happy we picked them to do business.

Driveway was excellent to work with. The person I worked with was friendly, professional, and knowledgeable. Everything moved quickly and efficiently. I would definitely work with them again for future needs.

Very thorough and patient. Made it very easy.

Responded quickly, knowledgeable, thorough. Super helpful. Most painless car buying experience of my life.

My experience was great! Communication was great, and the transaction was easy and quick! Everyone I talked to was very nice, friendly and helpful! Zully the valet that picked the car up, was awesome!!

Okay thanks

A+ for Driveway and Latanya in Oregon!!! I had a wonderful purchase with Driveway, and I will definitely use them again for another great deal on a car! I picked up the car at a dealer Fresno, CA, and I drove it down my house in Riverside, CA. My son noticed that there was no spare tire in the car. I talked with Latanya from Oregon, and she said it depends on if the used car came with a spare. After saying that, she said she would like to make it better. She said she would send me a check to pay for the spare that I was buying. I GREATLY appreciate Latanya and Driveway following up with me even after the purchase was completed. That's GREAT business!!!! Thank you Latanya ad Driveway!!!!

Edited: 7/13/26
No one has called me (despite the business ‘responding’ to this review), and my $500 has not been returned. They have had my money for 11 days.

Edited to add: I asked for a manager or supervisor to call me, no one did. They still have not refunded my $500 deposit (despite the vehicle being sold five days ago).

A shockingly bad experience. I communicated with a rep about a vehicle that needed a duplicate title. They said they couldn’t constantly check with the dealership on my behalf, but that they’d be happy to look into it if I would reach out every few days. So I did a couple times. The last time, the rep didn’t respond. I waited a couple days before contacting the dealership on my own and Lo and behold, the title was in. So I started the purchase process on the driveway.com website, knowing there wouldn’t be a hold up. The website proceeded to link me to the same original sales rep (that didn’t bother to see that this was the same vehicle we’d been discussing). He said he needed to confirm the title was in which, again, I had explained to him I had already done. He said he would get me a purchase proposal. I paid a $500 deposit (that I was told would secure the vehicle) and agreed to the purchase proposal:
“Your new set of wheels is waiting! Attached you’ll find a detailed proposal for your new car. Please review and accept the proposal to complete your order. If you have any questions, do not hesitate to let me know! Simply reply to this email and I’ll be sure to address your questions as promptly as possible.”

“I just need you to look at the proposal and agree and pay the 500 deposit”

I paid immediately on Thursday. I said I would be putting 22k down and financing the remainder. I was communicating with the representative today (Tuesday) about finalizing everything and requested a phone call to figure out where to wire the money. He then tells me that the vehicle sold on Friday, after my deposit had been paid the day prior. After he sent a buyer’s order to my credit union on Saturday (which was a holiday, and my loan officer was not in the office). They still have my deposit. I took time out of my day to complete everything needed for a vehicle that sold three days ago, a detail that the representative didn’t think to mention until I asked for a call and was met with this casual text: “Yes I am free only issue the car you wanted is no longer available”. This is an absolute sham of a company.

Thad was very helpful and made my car buying experience a breeze!

I’ve had an extremely disappointing experience with Driveway from start to finish. There have been excessive delays, inaccurate information provided by your staff, and a complete lack of accountability. It has now been nearly two months since delivery, and I still have not received my registration tag. More than a month ago, I was told I could not be issued a second temporary tag, leaving me in an unacceptable position. Your staff then suggested that I should simply continue driving the vehicle despite the expired temporary tag, placing the burden and potential legal risk on me due to your company’s failure to complete the registration process. This level of service is unacceptable and falls far below what any customer should expect. I expect this matter to be resolved immediately.

Representative Shannon was responsive, patient, and very helpful in guiding me through the process.

Jaz was awesome and helped me with everything I needed!

Purchased a 2025 Ford F150 on June 21 for $56,280. On June 22, did the identity verification, signed the purchase and sale and made a deposit.

On June 26, got an email saying there was a 48 hour contract processing delay due to high volume.

On July 1, sent a text to agent to find out status. The agent in Oregon told us that was his direct number and had texted us before on that phone number so the number worked. No response.

Heard nothing else. We watched the vehicle online go back for sale at the dealership in Texas for a higher price. And then disappear.

Called the 888 number on July 6 to find out that our truck had been sold by the dealership locally despite having a signed purchase and sale with a deposit. No one contacted us. Supposedly the agent sent us a text message which we never got. Basic customer service would’ve been to give us a phone call or send an email or both. We are sitting here waiting for a truck and not looking at anything else.

They offered to keep our deposit to apply to another vehicle. We’re getting a refund.

My impression. Driveway offers vehicles they don’t have a right to sell and leave you hanging while the local dealership sells it out from under you.

I’m hugely disappointed and will never use them again.

Ebony was amazing! Very professional, kind,and helpful!!! She made me feel like i mattered!!