Customer service staff are shameful
They sent me the wrong item and upon me emailing them asking for a replacement I was repetitively told all I can have is a refund. I made it clear I wanted the replacement otherwise I would have to order and repay for shipping when it was their mistake. I was lied too by multiple members of staff, one would say they will sort out the correct item being sent , then the next person would lie and say it’s out of stock ( I can see it’s in stock on their website ) and I asked to make a complaint twice and was ignored. I told them if the only option they will give is a refund I am entitled too a refund of shipping too , but that was ignored and I only got refunded for the item . Shocking customer service and they will lie to you . Avoid.








