Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Mehr ansehen
Unternehmen hat geantwortet
Ordering from Canada was incredibly easy! My dress was custom-made and fits exactly as requested. The craftsmanship, fabric, and color are all outstanding. On top of that, shipping was impressively fa... Mehr ansehen
Unternehmen hat geantwortet
Fantastic dress for a garden wedding the weight and fall of the fabric was wonderful and had a great flow - even on a larger sized bride like myself. From my sisters ordering experience I got it cu... Mehr ansehen
Unternehmen hat geantwortet
I have been contacting Duntery every week since the 3rd Feb to request a refund, without any response. I am now out of pocket as my bridesmaid needed to find a dress using another site. I apprecia... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Room E3, 5th Floor, Lianshi Building 1001 Pinglong Road, Gusu District, Suzhou City, Jiangsu Province, China (Not return address), 215000, Suzhou, China
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was very hesitant initially to order because of the many bad reviews on here, however my dress arrived today and it is absolutely beautiful! It matches the image perfectly and the sizing is all correct. Will definitely return to this website. Dress took around 2.5 weeks to arrive.
the dress fit perfect and was delivered great in a nice bag which didn’t leave any dents and i didn’t need to iron it or anything.
My daughter looks really beautiful in the dress I purchased. Fabulous company and would highly recommend
The dress was fantastic, thank you. It was an amazing fit and I got so many compliments on it. I will definitely recommend this company🖤
Terrible company, total scam artists. Website leads you to believe they are UK based, delivery took over 4 weeks and if you need to return they provide every reason under the sun not to, including providing an address in China. Getting my credit card company involved now as it’s just a nightmare trying to deal with them. DO NOT BUY!

Antwort von duntery.uk
I think people should know prior purchasing from this website. I have ordered a prom dress for my daughter, the dress doesn't match the photo on their website, when tried to return them, this is their response to my email:
Hi Zuzana,
Thank you for your email, we are so sorry you want to return it.
According to our return policy, if you want to return the dress, the returned shipping fee is paid by you, which will depend on your local courier company.
Furthermore, the shipping fee of this order needs to be deducted because it was paid to the courier company when the order was sent to you. Then we will give you an 80% refund of the rest, which is £60.04 Please notice we still charge the shipping fee and rush fee(if there is one) under this circumstance even if your order is free shipping order.
According to the feedback of our customers, the shipping back fee is so high. Usually, more than £25-£30 for one dress. In case to ensure the interest of the customers, and reduce the loss, if you want to keep it, we also come up with a 20% compensation policy, which is£15.01.You could take this fee to get altered or buy a new dress.
if you want to buy a new dress, we could apply for a discount for you.
Could you accept it? Do you want to return or keep it?

Antwort von duntery.uk
I would definitely recommend Duntery for Mother of the Bride outfits. The quality goes way above what you pay for the outfit. I had mine made to measure and it fits beautifully. I’m absolutely over the moon with it. Thank you so much
Above and beyond. Excellent communication and so very helpful..my dress is stunning and has had sooo many compliments. Ty so so much.
The dresses came really quickly and were even nicer in person than I expected. Beautiful colour and beautiful quality. I would definitely recommend Duntery to anyone looking for bridesmaid dresses.
The bridesmaids dresses were stunning and they arrived in good time!
Maya was very helpful and answered all my enquiries within 24 hours.
I will be recommending Duntery to all my friends.
The dress is amazing! First time I could wear a dress with No bra needed 😍 which is awesome. Quality is 10/10. Only I could tell it's very long I need to cut it. But anyway it's Worth the money.
Great quality dress, perfect fit, and arrived so fast
Great communication and response time to my emails .Rush order and Fast delivery. Great quality dress looked exactly like online. Would definitely recommend and would order again in the future
I was really dubious having read some reviews. I ordered a swatch for the colour and love it, I then ordered 2 dresses which are perfect! Thank you so much ⭐️ ⭐️⭐️⭐️⭐️
Great quality item, I did the custom size option and came perfectly fitted as I wanted. Looking at other sites and also physical shops the quality and price of these dresses are far superior! Thank you
Vestito stupendo, buona qualità.
un po’ lenta la spedizione
These bridesmaid dresses were a perfect choice. They looked stunning, fitting beautifully on every body shape. Not only were they aesthetically pleasing, but also incredibly comfortable, ensuring a relaxed celebration for all. The fast shipping added to the overall satisfaction.
abito stupendo. perfettamente confezionato. spedizione veloce
I wore this dress for my best friend’s wedding. It was so beautiful and so comfortable. I truly did not want to take it off! I would 100% wear this style again!
This dress looks nice, and is pretty good quality, especially for the price. The customer service team was extremely accommodating, and they helped me find the best size.
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