Waste of time. Impossible to return!!! 10 days I try to get return address and they keep sending me emails and convince me to not return, while dress is too long for me and not fit!!!! Their... Mehr ansehen
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Das sagen Bewerter
Ordering from Canada was incredibly easy! My dress was custom-made and fits exactly as requested. The craftsmanship, fabric, and color are all outstanding. On top of that, shipping was impressively fa... Mehr ansehen
Unternehmen hat geantwortet
Fantastic dress for a garden wedding the weight and fall of the fabric was wonderful and had a great flow - even on a larger sized bride like myself. From my sisters ordering experience I got it cu... Mehr ansehen
Unternehmen hat geantwortet
I have been contacting Duntery every week since the 3rd Feb to request a refund, without any response. I am now out of pocket as my bridesmaid needed to find a dress using another site. I apprecia... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über duntery.uk
Vom Unternehmen geschrieben
On each product page, we feature customizable sizing options. We also offer unlimited customization. All you have to do is provide us with your bust, waist, and hip measurements so that we can tailor it to your specifications.
Supported shipping countries: United Kingdom, United States, Mexico, Canada, Australia, New Zealand, France, Spain, Italy, Germany, Poland, Netherlands, Belgium, Greece, Sweden, Portugal, Austria, Denmark, Finland, Norway, Ireland, Iceland, Switzerland.
Expedited Delivery Service Partner: TNT, DHL, FedEx, UPS, USPS.
Delivery Time: Package delivered in 3-7 business days after shipped out if expedited shipping services are applied.
Kontaktinformationen
Room E3, 5th Floor, Lianshi Building 1001 Pinglong Road, Gusu District, Suzhou City, Jiangsu Province, China (Not return address), 215000, Suzhou, China
- +86-0512-89579986
- service@duntery.uk
- duntery.uk
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Ho scelto su questo sito gli abiti per…
Ho scelto su questo sito gli abiti per le mie damigelle e le cravatte per i maschi per il giorno del mio matrimonio ed erano tutti stupendi 😍 colori eccezionali e materiale ottimo . Modelli particolari ed originali . Acquisterò sicuramente di nuovo su questo sito in futuro per qualche occasione 😍😍
Mi sn sentita bella in un abito confortevole
Il vestito era perfetto. Seppur disponibile già il servizio di sartoria, l'ho poi portato ad accorciare in base alle scarpe che avevo scelto. Ho scelto un abito semplice, monospalla, è piaciuto a tutti. Avendo una taglia plus è molto difficile trovare qualcosa di elegante. Sono molto soddisfatta.
They are was just perfect
They are was just perfect. I did the M2M. I was a little bit dubious but they fit amazingly highly recommend will be shopping again they was for my bridesmaids I had three women all different shapes and sizes one happy customer
Beautiful dress
Beautiful dress, great fit and colour as expected. I'm sure my bridesmaid will be back for her prom dress
Very easy and lots of choice
Very easy and lots of choice, I picked the colour I wanted for the bridesmaids and let them pick a dress that they felt suited them as an individual they looked great and were great quality 🙂
We bought matching ties for the groom and best men to tie it all in together they were lovely!
Colour bought dusty blue, dress the maya and abigail and ties.
Came quicker then i expected too.
Mi sono trovata bene
Mi sono trovata bene, la taglia personalizzata era perfetta, tempi di consegna davvero celeri, il vestito è stupendo!
Dress had a smell and awful returns process
Do not use this company if you’re not 100% certain you’re keeping the order. Because if you have to return it is not easy at all and they are very unhelpful at giving back the full refund. For a start you will be returning to China which costs approximately £25 for one dress. So not only have you just paid for the items you’ll need to pay extra to return the items back to China. Also the company will not do anything about processing the refund for days and will offer a counter offer (50%) for a partial refund. All in all I have spend £190 including returning my dress and only to receive £56 refund! It’s a disgrace that you’re ordering from the Uk but returning to China!! What top me off to do this review, I have just received the package back in the post as no one was there to sign for the package! So the lady I have been emailing kept saying we need to wait until the parcel has gone through customs and if it doesn’t pass I would need to pay more on top of this. It’s definitely not worth the hassle and the quality of dress was not good at all! When I received the dress it was inside out and there was a fishy smell to the dress. So please try and avoid using this company, unless you don’t mind about losing money.

Antwort von duntery.uk
Glad I'm not ordering from this China…
Glad I'm not ordering from this China company. Not the items as described by reviews & hard to return..definitely lot of fake positive reviews on this site. As for price you're definitely not going to get quality.
So that's saved me buying.. thanks truspilot

Antwort von duntery.uk
Ordine come da aspettative
Ordine come da aspettative, tempi di consegna velocissimi, abito dal tessuto buono e ampia scelta di dettagli e colori.
Don’t buy from here
Don’t buy from here. I Ordered a dress in coral for my daughter. The color we got in the mail was a different color. Requested a return and they never contacted me. Wrote three times, no response. They will not honor the return policy they state on their website. They are scammers.
Update: due to the vendors response I sent them screenshots of the three emails I sent them. They eventually agreed to a return after I wrote this negative review but with a “new” policy that I have to also pay for the original shipping cost, so I am getting back like 20% of what I paid. Just don’t buy from here because returns are not reasonably possible. Buy from somewhere more trustworthy.

Antwort von duntery.uk
Abiti da damigella
Abbiamo acquistato 5 abiti da damigella scegliendo l'opzione su misura,colore e tessuto uguale,ma modelli differenti, sono arrivati dopo 3 settimane circa,molto belli,misure perfette,corpetto strutturato in modo da poterli utilizzare tutti senza reggiseno,direi abiti di buona qualità,riacquistarei da loro sicuramente.
Molto soddisfatta
Ho acquistato l'abito, modello Lindsey, per il matrimonio di mio figlio. Misure personalizzate. E' perfetto, sia come materiale, che colore e finiture.
Avevo richiesto in precedenza i campioni di tessuto.
Eccellente rapporto qualità prezzo. Consegnato in 15 giorni.
Ho solo una nota : è arrivato un po' sgualcito a causa dell'imballaggio molto leggero. Per il resto sono davvero soddisfatta.
100% Recommend. Excellent quality and service
I have purchased 2 bridesmaid dresses and 1 evening dress and the service and quality is incredible for the price. I would highly recommend this shop
All was perfect
All was perfect. The dress fitted perfectly and arrived before the scheduled time.
Do not use this company
Do not use this company. The color of the dresses look nothing like the website. It states easy return process, but it is clear they have no intention of making it easy. WORST CUSTOMER SERVICE EVER.

Antwort von duntery.uk
I would never recommend this company
I would never recommend this company. It says easy returns but it’s far from that. I paid 140+ tax for the Adriana dress. It doesn’t fit and wouldn’t even come close to doing up. The bust size says 37 1/2 and normally that would be fine. I emailed and explained that to them. There response was to get it altered and it would be in my best interest to keep the dress. If I chose to return the dress I would get 92.50 back and then have to pay for shipping and any hidden costs. All said and done, I’d loose a lot of money on the dress. I’m very disappointed.

Antwort von duntery.uk
Arrivato nel tempo previsto,tessuto…
Arrivato nel tempo previsto,tessuto ottimo .
Una garanzia ❤️ ve lo consiglio ❤️
THIS IS A SCAM!!!😭 DO NOT BUY ANYTHING FROM THIS SITE!!!!!
1. You don’t know what day your package will come
2. Doesn’t tell you when it’s delivered
3. The package stinks like FISH
4. Not the color I was looking for
5. Horrible material, not worth your money!!
5. BIG Problems with RETURNING!!!!
6. not good customer service

Antwort von duntery.uk
Consiglio!
I vestiti sono di un ottimo tessuto, perfetti per le cerimonie. Ho acquistato il vestito da damigella e ho fatto una bellissima figura. Consiglio!!
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